increasingly digital and AI-enabled world. Sitting within the Digital Operations team, this role will focus on improving organisational efficiency, scalability, and decision-making through two key areas: Driving digital and AI literacy across the business Optimising and redesigning business processes to support growth, compliance, and operational excellence … Literacy Lead the design and delivery of organisation-wide digital and AI literacy initiatives Embed digital and AI understanding into day-to-day decision-making and operations Act as a bridge between technical teams and the wider business, translating complex concepts into practical outcomes Business Process Improvement Analyse ...