5 of 5 Fault Management Jobs in England

capable Service Assurance & Support Coordinator to take ownership of in-life service performance across our subscriber base. This role is focused on service assurance, fault coordination, incident management, and operational support, ensuring that customer services remain stable, issues are identified and resolved quickly, and service-impacting incidents … service levels Provide clear and timely updates to internal stakeholders and customer-facing teams on service status, risks, and incident progress Support major incident management and help coordinate communications during service outages or high-priority events Investigate root causes of repeat issues and work with wider teams to drive ...

Cisco 9500, Cisco 3850, Network Operations Centre (NOC), TAC, NMC, Layer 2, Layer 3, OSPF, BGP, VLAN, STP, QoS, CCNA, CCNP, Network Monitoring, Incident Management, Shift Operations, 24x7 Support Location: Small Heath, Birmingham, West Midlands, B10 0HQ Type: Temporary Contract Hours: 8-Hour Shifts … Network Monitoring Centre (NMC) professionals with strong Cisco Catalyst switching expertise to join a fast-paced operational support environment focused on network stability, fault resolution and service continuity. Successful candidates will possess strong operational networking capability, proven experience within shift-based support environments and deep technical expertise across Cisco ...

Near Full-time (Until end Sep) Start: June Sector: Telecommunications Overview ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, integrations ...

plays a key role in ensuring IT service continuity, security compliance, and a high level of service delivery to major customers. Key Responsibilities: Administrative management of ALTEN customer IT accounts and access (authorisations, permissions, application policies, testing) Day-to-day handling of service requests and incidents through ALTEN … line IT support for identified customer IT accounts and systems Effective escalation of incidents in accordance with defined procedures Contribution to preventive maintenance and fault management activities Support of approved system upgrades and changes (planned and ad hoc) Ensure compliance with ALTEN and customer ICT security policies ...

crash-to-call workflows, including trigger conditions, data packaging, and call establishment timing. Ensure traceability from requirements through validation using MBSE and requirements management tools. Legacy RCM Support & Integration Provide sustaining engineering support for Restraint Control Module (RCM) systems and associated crash detection logic. Support bug triage, field issue … Regional homologation requirements (EU, UK, other markets) Functional safety standards (ISO 26262) where applicable Support PSAP simulator testing, certification activities, and homologation submissions. Define fault detection, fallback modes, and diagnostics strategies (e.g., no network, GNSS failure, partial MSD). Ensure readiness for OTA updates, cybersecurity requirements, and remote diagnostics. ...