26 to 49 of 49 Head of Operations Jobs in England

Morgan Law are currently supporting a Charity in Central London who are seeking a Head of Technology Operations. The Head of Technology Operations is the lead technology expert for the organisation. They will ensure the core central technology operations run smoothly. This role manages an IT Outsourcer and other suppliers as well as ensuring … the provision of devices, telephony and local equipment is robust. They are responsible for our cybersecurity and ensuring that applications run by other teams are safe and fit for purpose. They will also manage a small internal IT team. Requirement Deliver a high-quality IT support function through effective contract management of the IT Outsourcing company and ensuring … Develop technology related policies and keep them up to date Manage the technology budget Experience Strong experience managing and developing a technology infrastructure for a similar organization Extensive experience of technology procurement and supplier management Good understanding of technologies relevant to the organisation, particularly Microsoft 365, Microsoft Intune, Entra and Defender, telephony and networking. Excellent understanding of More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the … world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the … world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

to: Location: Location: London, UK Job published: Job published: 31/05/2025 Job ID: Job ID: 43469 Job Description We have an exciting opportunity for an experienced Head of Technical Operations (TOC)to drive innovation, operational excellence, and continuous improvement in the delivery of premium live broadcast services. About the Role As Head of TOC, you will: Lead, mentor, and develop a high-performing team of Network Engineers, fostering collaboration, continuous learning, and customer focus. Oversee day-to-day operations, ensuring 24/7 monitoring, support, and maintenance of network and video services. Develop staffing models, training programmes, and performance management processes to ensure the team has the … necessary skills and resources. Manage the entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a More ❯

People, Places and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to … enhance every business' productivity with flexible and optimal Internet performance. As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment. The Role: The Global Head of Revenue Operations is responsible for … and systems that enable the sales team to achieve revenue goals, improve productivity, and deliver an excellent customer experience. Key Responsibilities: Strategic Planning & Execution: Drive the design and implementation of scalable sales processes and best practices. Develop data-driven insights to inform forecasting and strategic decision-making. Leads to Order Process Optimization: Analyse Lead to Order workflows and implement More ❯

We're hiring a Head of Operations to lead our global ops strategy and execution across multiple countries and functions. You'll be part of the SLT, responsible for performance, process, and people, driving impact at scale. This is a high-impact role for someone who thrives in ambiguity, leads from the front, and knows how … turn strategy into action. What you'll be doing: Own end-to-end ops across guest experience, maintenance, supply chain, and platform performance Build and lead a global team of 70+ with 3 senior direct reports Drive operational excellence through data, systems, and scalable processes Boost NPS and customer satisfaction through continuous improvement Manage multi-currency budgets and improve … working (3 days in our London office, 2 days WFH) An extra day off for your birthday - because who wants to work on their birthday? Employee discounts - at heaps of restaurants, shops, gym memberships, cinema tickets and more Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in Pension More ❯

Head of Procurement - Technology & Customer Ops We are evoke, one of the world's leading betting and gaming companies. The Group owns and operates internationally renowned brands including William Hill, 888, and Mr Green. Procurement at evoke is in a period of transformation and we are looking for progressive leaders to help grow our team capability … role sits within the Group Procurement team, reporting into the Group Procurement Director and operating within the evoke Finance function. The evoke Procurement team are responsible for the management of all third party spend across the evoke group. We are looking for a Head of Procurement to own the Technology & Customer Ops category across the business - Leading … small team & working with key stakeholders to drive strategic value and opportunity with our supplier ecosystem. You'll evidence approach to data driven and pragmatic decision making with experience of category experience in Payments, customer service delivery, managing outsourced providers particularly beneficial You'll have understanding of the broader ESG agenda and the importance of addressing Scope More ❯

setting up the legal structure for an investment vehicle through to processing exits. We're already trusted by over 10,000 VCs, angels and founders, and we're one of the fastest-growing fintechs in the UK, tripling income YoY. We've raised $3m in seed funding from top angels, family offices and VCs to support our own growth … and we are just getting started. The Role We're hiring a Head of Venture Ops to lead the next phase of Odin's operational evolution. This is a rare opportunity to step into a fintech and build the function that keeps the engine running. You'll be responsible for the full operational stack: Deal Closing Ops … Customer Experience, and Compliance - with a remit that will expand to include Legal and Finance operations as we grow. You'll be stepping into a function that has made huge progress in a short time, but still needs the right leader to scale it. Your role is to lead from the front, take ownership of people, systems, and More ❯

Head of Governance, Risk and Operations Are you passionate about driving organisational excellence through smart governance, digital innovation, and strategic planning? Do you thrive in a hands-on leadership role where you can shape systems, influence culture, and deliver measurable impact? Are you confident managing risk, performance, and compliance in a fast-evolving regulatory or professional environment … Full time, permanent • Location : Hybrid - home-based blended with 2-3 days per week working from offices in central London • Salary : ca £70,000 p.a. + benefits Key Areas of Responsibility Governance & Organisational Effectiveness Drive improvements in governance frameworks and performance monitoring. Oversee administrative support, including line management of support staff. Coordinate Board and Working Group meetings, including … requirements: Proven track record in senior operational or corporate services roles. Strong background in governance, compliance, and performance management. Experience in strategic planning and reporting to external bodies. Knowledge of data protection and digital working practices. Excellent communication skills, both written and verbal. Desirable Experience Senior-level experience in legal, regulatory, or oversight organisations. Familiarity with environments subject to More ❯

and enriched by AI, Humaans removes manual work, reduce compliance risk and enhance your employee experience. Humaans reduces ongoing administrative work by 65% and onboarding time by an average of 55%. We've raised $20 million in VC funding to date. Investors include major Tech players such as Lachy Groom; Slack founder Stewart Butterfield; Shopify founder Tobias Lutke … driving real impact. As a human centred company (quite literally), every team member counts - and that's where you come in. The role We're hiring an execution-driven Head of Finance & Operations to partner with our CEO and leadership team. You'll be central to how we build and scale Humaans, setting the financial strategy, driving … operational excellence, and ensuring legal and regulatory resilience as we grow across UK, Europe and the US. You'll take ownership of the numbers, but also the systems, levers, and decisions that shape our trajectory. From investors reporting to helping close enterprise deals with thoughtful pricing strategy, this role is designed for an operator who loves moving between spreadsheets More ❯

Head of Governance, Risk and Operations Are you passionate about driving organisational excellence through smart governance, digital innovation, and strategic planning? Do you thrive in a hands-on leadership role where you can shape systems, influence culture, and deliver measurable impact? Are you confident managing risk, performance, and compliance in a fast-evolving regulatory or professional environment … Full time, permanent • Location : Hybrid - home-based blended with 2-3 days per week working from offices in central London • Salary : ca £70,000 p.a. + benefits Key Areas of Responsibility Governance & Organisational Effectiveness Drive improvements in governance frameworks and performance monitoring. Oversee administrative support, including line management of support staff. Coordinate Board and Working Group meetings, including … requirements: Proven track record in senior operational or corporate services roles. Strong background in governance, compliance, and performance management. Experience in strategic planning and reporting to external bodies. Knowledge of data protection and digital working practices. Excellent communication skills, both written and verbal. Desirable Experience Senior-level experience in legal, regulatory, or oversight organisations. Familiarity with environments subject to More ❯

Location: Hybrid/preferably in the office if commutable distance (Head Office Bromley, London) Bromcom is a market leading UK cloud based integrated Management Information System (MIS) & Finance provider offering a One Stop Shop for schools, academies and Local Authorities. We are a family owned business and are passionate about the core values on which the business has been … built; loyalty, honesty, and offering true value to the education sector. Were looking for an experienced, forward-thinking Head of Marketing & Sales Operations to lead our demand generation, brand development and GTM strategies, while streamlining sales operations to support scalable, data-driven growth. Role purpose This is a pivotal leadership role that bridges strategic marketing and … Youll manage a high-performing marketing team, oversee marketing performance, lead GTM campaigns, and drive alignment between marketing, sales, product and customer success. You will also take full ownership of sales operations. This includes pipeline management, CRM optimisation and reporting to ensure the commercial team is equipped to scale effectively. Responsibilities include: Marketing Leadership Lead, develop and inspire the More ❯

Job Description We're seeking a strategic leader to oversee our IT Operational Management, supervising the Network Operations Centre (NOC) and the emerging Operations Security Centre (OSC) . This role ensures the stability, security, and efficiency of our production systems across Group, Venues, and Interactive platforms. You will lead high-performing teams managing our IT estate, including … gaming platforms, corporate infrastructure, and cloud environments. Key Responsibilities: Lead and manage the 24x7 operations of NOC and OSC, ensuring optimal performance both on-premises and in cloud environments. Build and develop the OSC team, establishing processes for security event management and incident resolution. Optimize costs for monitoring tools like NewRelic while maintaining platform visibility and functionality. Ensure … rapid detection and resolution of faults and security incidents to minimize business impact. Monitor and alert on security, gaming, and data compliance issues, understanding technical obligations. Improve operational processes to adapt to evolving business needs and industry standards. Mentor team leads , fostering accountability, growth, and excellence. Collaborate with ITSM, engineering, and change management teams to improve service quality and More ❯

Barclays Payments is hiring a Director, Head of Tech Operations Lead . The role holder will: Lead the Site Reliability Engineering (SRE) function to ensure platform stability, scalability, and performance. Own and evolve the major incident management process, including escalation, resolution, and post-mortem analysis and follow-up to closure. Drive resilience and disaster recovery strategy, ensuring … regular testing and readiness across all critical systems. Oversee technology controls and operational risk, ensuring compliance with internal policies and external regulations. Deliver end-to-end technology operations reporting, including SLAs, KPIs, and service health dashboards. Manage tooling and automation for observability, alerting, and runbook execution to reduce manual intervention. Champion continuous improvement and root cause elimination across all … operational processes. Coordinate vendor and third-party service performance, ensuring alignment with operational standards and SLAs. Purpose of the role To manage the people, processes, and technologies in the IT function to ensure they deliver outcomes that support the goals of the business. Accountabilities Development and implementation of technology strategies to enable business success, improve efficiency, support More ❯

Are you passionate about financial operations? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. The Head of Back Office Operations plays a pivotal role in … reporting processes across multiple business units, ensuring seamless execution and precision. Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks Keep the integrity and accuracy of internal information and client data with robust controls and regular audits. Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements. … Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross-department efficiency, and resolve operational challenges smoothly. Lead the preparation and delivery of precise, timely client statements, reports, and internal documentation. Qualifications: At least 7 years of hands-on experience in brokerage operations. Leverage extensive expertise in managing back-office operations More ❯

As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming … role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable … product team (Product Owner, Business Analyst, QA Lead, Front-End/UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to More ❯

and TV Charity has stood behind the people who make the magic happen - supporting everyone from runners and camera assistants to producers and VFX artists. Through a unique combination of practical services, financial relief, and sector-wide advocacy, we're working to build a kinder, fairer industry in which everyone can thrive. Now, we're looking for a Head of Finance and Operations to join the senior leadership team and play a vital role in delivering that ambition. This role sits at the heart of the organisation, leading the charity's finance, operations, IT and compliance functions. You'll oversee a small team and make sure that our people, systems and resources are aligned … for long-term sustainability and maximum impact. This is a great opportunity for a hands-on finance and operations leader who thrives in collaborative environments and brings a strong sense of purpose. You don't need prior experience in the screen sector - but you do need sharp financial acumen, a commitment to values-led leadership, and a passion More ❯

JBM is supporting A high-growth, tech-enabled services business to find a delivery operations, change management, and transformation leader to drive operational excellence across a 70-person global delivery function. You’ll join at a pivotal inflection point: the business is shifting from a primarily human-led service model to one that is powered by its propriety tech … platform. This role is about leading a high performing team through this critical transformation and ensuring continued operational excellence. You’ll embed new ways of working across a technical, process-oriented group of experts. This is an interim-to-perm opportunity. What You'll Do Lead a global customer success function (~70 FTEs) who provide technical delivery and … support to clients Manage and evolve the Asia-based operational hub, while collaborating with commercial teams across the globe Drive the implementation of automation and AI tools across workflows Champion change - embedding new structures, frameworks, and performance metrics across the org Partner closely with senior leadership to align delivery with growth, margin, and service goals International travel required every More ❯

JBM is supporting A high-growth, tech-enabled services business to find a delivery operations, change management, and transformation leader to drive operational excellence across a 70-person global delivery function. You’ll join at a pivotal inflection point: the business is shifting from a primarily human-led service model to one that is powered by its propriety tech … platform. This role is about leading a high performing team through this critical transformation and ensuring continued operational excellence. You’ll embed new ways of working across a technical, process-oriented group of experts. This is an interim-to-perm opportunity. What You'll Do Lead a global customer success function (~70 FTEs) who provide technical delivery and … support to clients Manage and evolve the Asia-based operational hub, while collaborating with commercial teams across the globe Drive the implementation of automation and AI tools across workflows Champion change - embedding new structures, frameworks, and performance metrics across the org Partner closely with senior leadership to align delivery with growth, margin, and service goals International travel required every More ❯

Date Posted: 20 January 2016 Job Type: permanent Company: Lifestyle Magazine Publisher Contact: Job Ref: PHead6 Job Description One of our industry's well know publishers, with many highly popular lifestyle magazine titles. They have an established, and strong digital offering, supported by a digital advertising operations team. Take full managerial responsibility for a team of 6 digital ad campaign managers. Work in close unison with the Director of Operations with input on operational strategy. Be the escalation for for all operation matters from the team. Strive to continually improve process, and achieve outright campaign success for advertiser and agency clients. Candidates will need a background in team management of ad operations. … You will need experience of both managing and resolving all aspects of the digital ad campaign process. Salary circa £60-65k plus bonus & a great benefits package More ❯

We are seeking a strategic and experienced leader to take responsibility for all internal operational functions, including Human Resources, Financial Operations, and general business administration. This pivotal leadership position reports directly to the Managing Directors and plays a key role in ensuring the organisation operates efficiently, compliantly, and effectively. This role forms part of the senior leadership team … is instrumental in shaping and enhancing internal systems and processes to support operational excellence and a high-performance culture. Key Responsibilities 1. Operational Leadership Lead and optimise daily internal operations to ensure consistent and efficient delivery. Drive initiatives for continuous improvement and operational streamlining. Align cross-functional activities with wider strategic business objectives. 2. Human Resources Oversee all HR … onboarding, employee relations, and performance management. Champion a collaborative and inclusive workplace culture that drives engagement and retention. Develop workforce planning strategies and implement talent development initiatives. 3. Financial Operations Manage financial administration, including budgeting, forecasting, payroll, invoicing, and reporting. Ensure compliance with UK financial and tax regulations, working closely with senior finance stakeholders and external advisors. Provide financial More ❯

Salary: Excellent senior level role with a salary of £70-80k plus bonus and great benefits Date Posted: 20 November 2015 Job Type: Permanent Company: Technology - Programmatic Contact: Job Ref: HPO7 Job Description Join a successful technology business, helping advertisers and agencies find the right audiences, through buying the right media. Empowering clients to use their own data … to reach and engage their consumers. Their technology platform allows for total control of all their digital advertising. This is a newly created role to take full control of the overall ad campaign process. You will be responsible for managing an outsourced team who in turn will be managing ad campaigns globally. This is a very rounded role … and you will need exemplary experience across the full campaign management process. Work to develop and set process to maintain high standards of campaign fulfilment. You will need a good level of technical skills, as you take responsibility for the traffic creative process including pixel process: creation, mapping, piggybacking, and troubleshooting. Strong analytical and optimisation experience will also More ❯

Are you looking for an exciting new opportunity? Join a global leader in sports expertise, providing the support system and infrastructure that powers the world of sport. Offering services from media rights and consulting to digital transformation and fan base development, they create new commercial opportunities and deliver premium sports content and distribution. With operations in over … cities across 35 countries and six continents, their global reach ensures impact at every level of the sports industry. If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event … execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, root cause analysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. Manage operational workflows, reporting systems (e.g. More ❯

are expanding their online advertising offerings to bring the latest solutions to their clients. Initially, this role will be very hands-on, as they are in the early phase of centralizing their global advertising operations to create a London Hub for Operations. You will be joining at the best possible time, with the opportunity to make a significant … team. You will work closely with the Digital Director to shape the strategy and establish processes and structures to form a new team. Candidates should have experience in Advertising Operations, ideally from an agency environment. A good technical understanding to troubleshoot typical operational problems is essential. This exciting opportunity offers a salary circa £50-60k plus bonus and More ❯