6 of 6 Head of Support Jobs in England

Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. … re building the definitive trust infrastructure that enables global trade to flourish. We recognize that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown … platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology More ❯

Head of Technical Support Leith, Edinburgh (Onsite) £50,000 - £60,000 DOE Bright Purple are looking for a Head of Technical Support to join a growing SaaS client. Youll be part of a values-led, local team that believes in taking ownership, making things happen, and doing great work together. Expect greenfield projects … real impact in a growing business. Benefits include: 33 days annual leave Vibrant and collaborative office in Leith Autonomy, influence, and career development in a high-growth environment As Head of Technical Support, youll lead and grow a small but high-performing team. This is a technical, sleeves-rolled-up kind of role, perfect for someone … who loves diving into complex WiFi and networking issues while mentoring and coaching others. What Youll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede More ❯

EMEA Head of Equity Derivatives Production Support - SVP EMEA Head of Equity Derivatives Production Support - SVP Citi London, United Kingdom Apply now Posted 3 hours ago Permanent Competitive The EMEA Head of Equity Derivatives Production Support is accountable for the management of a complex Equity Derivatives trading and risk technology … environment, and for the provision of technology support to a large scale business. The role leads and directs a team of professionals based in London, Paris and Pune, and requires a comprehensive understanding of derivatives trading & risk management and how technology helps to achieve the objectives of the business. Strong commercial awareness is a necessity. … Trading, Control Functions and Application Development. Excellent communication skills are required in order to negotiate internally and influence outcomes, often at a senior level. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to More ❯

Site Name: UK - London - New Oxford Street, Mississauga, UK - Hertfordshire - Stevenage Posted Date: Aug 1 2025 Head of Trial Analytics & Decision Support Join Us in Transforming Clinical Operations with Data-Driven Innovation Are you passionate about leveraging cutting-edge analytics and technology to drive meaningful change within Global Clinical Operations (GCO)? At GSK, we are accelerating drug … development through advanced data science and predictive modeling. As the Head of Trial Analytics & Decision Support, you'll play a pivotal role in shaping the future of clinical operations, enabling faster, smarter, and more efficient delivery of clinical studies. Join us and be part of a team that's making a difference in healthcare … worldwide. Job Purpose As the Head of Trial Analytics & Decision Support, you will lead the development and implementation of advanced analytics strategies to optimize the GSK GCO Organisation. By harnessing data-driven insights, you will empower teams to make informed decisions, streamline processes, and enhance the efficiency of clinical trials, supporting GSK's mission to More ❯

Site Name: UK - London - New Oxford Street, Belgium-Wavre, India - Karnataka - Vemgal Bangalore Site, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence, Warsaw Posted Date: Aug 1 2025 Senior Director, Head Integrated Clinical System Support The Senior Director, Head Integrated System Support will manage a team of about 40 experts and will be accountable for providing … proactive, effective, and efficient support services for a landscape of over 100 clinical systems used in the delivery of clinical studies, ensuring study teams can design and deliver their clinical studies seamlessly. The role has 4 key goals: • Our landscape of clinical systems is reliable, appropriately validated, and compliant with relevant external and internal guidelines, regulations … and policies. • Our landscape of clinical systems is fit-for-purpose, effectively and efficiently enabling end-users to execute their tasks and processes. • Our end-users, both internal (clinical study teams) as well as external (investigator site staff, third parties staff), are well trained and knowledgeable about the use of the systems, and receive the appropriate support More ❯

I am currently recruiting for an experienced and passionate individual to fulfil the role of Head of Application Support, to lead the delivery and support of a suite of cloud-hosted software solutions across multiple products and clients. You’ll oversee support teams across UK and European offices, ensuring exceptional service standards … strong client relationships, and continuous operational improvement. This is a hands-on leadership role that blends service delivery expertise, ITIL-driven process management, and people leadership. Key responsibilities of the role: Lead and manage support teams, driving a culture of accountability, collaboration, and innovation. Oversee ITIL-based service delivery, ensuring SLA/KPI targets are consistently met. … Manage Jira Service Desk operations, incident resolution, and root cause analysis. Build insightful Power BI dashboards to track and report on service performance. Act as the primary point of contact for service-related issues, managing client relationships and expectations. Ensure compliance with ISO 27001 standards and develop risk mitigation strategies. Drive continuous improvement initiatives to optimise processes and enhance More ❯