London, South East, England, United Kingdom Hybrid / WFH Options
City + Capital
The City & Capital team are currently representing a highly respected & fast growing commercial property finance lender who have retained our services to appoint an ambitious ITTechnician at an exciting time. Our client is extremely well-funded with increased investment driving a new round of growth which is set to take the business to the next level. Due … to this they are keen to bolster their IT department with the appointment of an ambitious & dynamic Junior ITSupport Technician. Within the role you will support the ITSupportTechnician & Head of Department with the day to day ITsupport needs needs of a growing business. This is is role … demonstrated so ambitious types are welcome! Role duties include (but are not limited to) · Provide technical assistance with computer hardware and software. · Network and Internet troubleshooting. · Supporting employees with IT related issues. · Supporting employees whilst remote working. · Install, upgrade, support Windows 10/11, and Microsoft Office as well as other authorised desktop applications. · Setting up equipment for More ❯
Wakefield, West Yorkshire, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for an ITSupportTechnician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their … team, who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. ITSupportTechnician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep … accurate records of all site information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead ITSupportTechnician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud supportMore ❯
Cambridge, Cambridgeshire, England, United Kingdom
Nextech
Job Title: ITSupport Engineer Location: Cambridge, UK Salary: Up to £32,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Their mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for … a dynamic and customer-focused ITSupport Engineer to join our team in Cambridge. As an ITSupport Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to … clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
Job Title: ITSupport Engineer Location: Cambridge, UK Salary: Up to £32,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Their mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for … a dynamic and customer-focused ITSupport Engineer to join our team in Cambridge. As an ITSupport Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to … clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a More ❯
follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard. Role To be a member of the ITsupport team at Lawrence Sheriff School supporting in the delivery of the curriculum and maintenance of health and … safety standards working under the guidance of the Director of IT Services Provide technical support for hardware, software/application, and network issues by diagnosing problems and implementing effective solutions to ensure minimal downtime and optimal performance Help manage the daily operations of the school network, clients, peripherals and software Support the installation and configuration of software … and updates Manage efficient and timely responses to requests made to the IT Helpdesk – providing a basic first line technical support Help monitor and maintain network and server performance Escalate complex issues to senior IT staff Participate in IT projects and training sessions Proactively monitor and maintain the school’s IT resources for safe and More ❯
Field ITSupportTechnician Nottingham Permanent (Hybrid) To £27,000 (doe) We are looking for a full time ITSupportTechnician for a varied role providing support to multiple sites , main site office being Nottingham. Full clean driving licence essential as this role requires travel to remote locations. Immediate start, ideally July/… a 24/7 GP service for you and your family, staff discounts, cycle-to-work scheme, sick pay, and more! Key skills and experience: Monitor and log all ITsupport calls using the ticketing system Provide 1st line technical support , including onsite and store visits Excellent customer service, taking ownership of support issues through to … Escalate complex issues to appropriate team members or suppliers. Install, configure, and deploy hardware (user and operational) per company procedures. Maintain monthly infrastructure maintenance and generate trend reports on support issues. You’ll be required to participate in an out-of-hours support rota to meet business needs. More ❯
Role: 1st/2nd Line ITSupportTechnician Location: Oxford Salary: £30,000 - £40,000 Profile Our client is a forward-thinking Oxford University spin out who combines innovation, research, and usability to empower teams with AI for high-stakes applications. Due to natural growth within the business, they are looking to add a 1st/2nd … Line ITSupportTechnician to their small IT team . Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and grow within a business. You will need to be onsite 5 days a week … in this position. Key Responsibilities The L1/L2 SupportTechnician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of More ❯
Are you a skilled 2nd Line ITSupportTechnician ready to step up into a more strategic, varied, and meaningful role? We are working exclusively with a progressive education group that runs a network of schools across the South East. With a clear mission to enhance digital learning, they're now looking for a confident and skilled … IT Engineer to provide high-level support, manage key infrastructure, and get involved in exciting technical projects. Senior ITSupportTechnician - Education Crawley, West Sussex £32,000 - £37,000 + Outstanding BenefitsMonday to Friday | 8am - 4pm Why You’ll Want This Role: Make a difference - directly support the digital infrastructure of local schools Enjoy … real variety - provide onsite and remote support across multiple academies Grow your skills - work on trust-wide IT projects and gain exposure to cutting-edge tech Great work-life balance - early finish and generous holiday allowance What You’ll Receive: 25 days holiday + bank holidays + 2 extra days at Christmas Generous pension scheme Blue Light Card More ❯
ITSupportTechnician/ITSupport Engineer - 2nd Line Ipswich around £35,000 - £38,000 plus up to 10% bonus (OTE upto £41,800), 7%-15% pension, life, IP, Healthcare and more Key skills/qualifications/criteria: - Excellent knowledge of Microsoft Windows Server operating systems - Strong knowledge of Microsoft Office 365 - Strong knowledge/… to work for that business that will look after us and our career, take social responsibility seriously, give back and really value their employees. There are many that say it but this one walks-the-walk. Last year they paid the full 10% bonus and added an extra £1k to everyone as an extra thanks. The package is always … being looked at and improved. They support a variety of charities, both locally and nationally, have a yearly family day, two Christmas events and a huge budget for training and personal development. oh, and with a team over 250, they only lost three people last year. IT is growing, with a move away from MSP, office expansion and More ❯
Histon, Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
I’m excited to be recruiting for an ITSupportTechnician role with a reputable and long-established organisation in Cambridge.An ideal opportunity if you’re working within a 1st Line Support function and looking to take the next step in your career. You’ll join a supportive environment with the chance to get involved in … a broad range of technologies and projects. Key Responsibilities Act as the first point of contact for day-to-day IT enquiries, troubleshooting hardware, software, and network issues. Support the IT Manager with the maintenance of servers, networks, and IT infrastructure. Install, configure, and update applications and systems; assist with software licensing and compliance. Contribute to … IT projects and system upgrades, including the rollout of new technologies across the business. Deliver informal training and user support to colleagues on IT tools and best practices. Maintain the IT asset inventory and assist with secure disposal of obsolete hardware in line with WEEE regulations. Provide technical support for firm-wide events and online More ❯
12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of ITsupport issues. You will need to be technically minded, and you must be … urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital SupportTechnician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Reed Technology
ITSupportTechnician//2nd Line//Birmingham//£20-23/hour (Umbrella)//up to 5 months REED Technology are working with a client who are looking for someone to join a dynamic team as a Desk Side & Technology Support Analyst based in Birmingham. This contract offers a stable and … rewarding opportunity for an experienced IT professional who thrives in a hands-on support environment. Key Responsibilities: * Manage and resolve 2nd line incidents and requests via ServiceNow * Deploy and supportIT hardware across offices/sites * Troubleshoot hardware, software & telephony issues * Support office moves, project setups, and AV/conference room tech * Maintain IT stock rooms and manage asset lifecycle * Act as an escalation point for local and regional IT issues Experience required * Experience in corporate ITsupport * Strong customer service and communication skills * Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable More ❯
Alderley Edge, Cheshire, North West, United Kingdom
Adria Solutions
IT Service Technician Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes … software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop SupportMore ❯
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes … software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop SupportMore ❯
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes … software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop SupportMore ❯
My client is a well-established, award-winning IT & VoIP Telecoms Solutions provider with regional offices located across the South, East Anglia, Midlands and London. The Business has grown considerably over the past few years and they are deliver an outstanding service to a growing number of clients. With continuing growth, we are now looking for an experienced and … highly motivated ITSupportTechnician to support the existing team The main responsibility of the role is to deliver exceptional ITsupport by visiting and supporting their customers in the London and surrounding area. This role is highly customer-centric, and you will be the point of contact for customer escalations, addressing more complex … as well as the ability to work independently and take ownership of customer escalations. The successful applicant will have a minimum of 2 years' experience in providing 1st line ITSupport, experience in 2nd line is desirable Microsoft Windows Server and Desktop platforms in particular Server 2008/2012/2016/2019/2022 and Windows More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum Car, Mobile, Private Medical
3rd Line ITSupportTechnician - East Kent Commutable from Dover, Deal, Canterbury, Herne Bay, Whistable and Thanet area Hours: Full-time Monday to Friday Type: Permanent, £35-40,000/annum (negotiable depending on your level of experience) plus good benefits We are seeking an experienced 3rd Line ITSupportTechnician to play a … key role supporting a large global and local IT team, delivering advanced technical support, managing complex infrastructure projects, and enhancing the performance, security, and resilience of our IT systems. This is an onsite, hands-on role based at our Clients East Kent Location, easily commutable from any of the locations listed above. Customer focused individual with strong … problem-solving skills and technical experience. Key Responsibilities: Serve as a senior escalation point for 2nd line support, resolving complex networking and systems issues. Administer, monitor, and optimise: Server infrastructure (Windows Server, virtualisation environments) Network devices (switches, routers, firewalls) IT security protocols and tools Storage systems Backup and disaster recovery systems Telephony (VoIP systems) Microsoft 365 and Azure More ❯
provider in Surrey.They have built an enviable client base over the years and are looking to expand their business and product offerings to their clients. Their dynamic approach to ITsupport and excitement in the industry sets them apart from other businesses in their class! With innovative technologies at their finger tips, the business has diversified with many … new product and service offerings over the years and as such, the need to increase the team has never been more prevalent. The Opportunity: Working as an ITSupport engineer You will be providing 1st and 2nd line support to a diverse network of existing clients You will be the ‘voice’ of the business, the first port … of call to numerous long-standing clients, so the need to be clear, concise and upholding the company’s values is essential As the ITSupport Engineer, you will be providing support over the phone, by email, remote session and onsite as required Working with the company’s internal systems, you will log and update all supportMore ❯
London, Tower of London, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
IT & Communications SupportTechnician Location: London (Hybrid - 1 day/week onsite minimum) Salary: £26k - £28k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications SupportTechnician . This is a fantastic opportunity for a motivated IT professional looking to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working, one day a week in the London office, and … to offices across the UK, so flexibility is key. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers More ❯
the role. Are you a charismatic ITSupport Professional? We're looking for a dynamic ITSupport Analyst to join a growing team and take ownership of providing exceptional IT user support within an enthusiastic, fast-paced business. In this exciting role you’ll be the go-to problem-solver, taking ownership of user … issues from first contact to resolution. Working closely with the ITSupport Team Manager and a collaborative team of technicians, you’ll ensure that support tickets are handled efficiently, prioritised appropriately, and resolved in line with SLAs—all while delivering a first-class user experience. why you should apply. What a magnificent place to work, from the … DNS, and DHCP, as well as configuring switches, routers, and VLANs. You're confident working with Azure for backup and disaster recovery, and you bring a solid understanding of IT security best practices to help protect the business. Experience with scripting (PowerShell/VBScript), digital phone systems like Teams, and relevant certifications (such as MCSA or VCP) will help More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum bonus + other benefits available
Shrewsbury, Shropshire, England, United Kingdom Hybrid / WFH Options
QA
About us: Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team. Overview: We are now … looking for an eager candidate to join us as an IT Helpdesk SupportTechnician apprentice. This hands-on role will offer practical experience across core areas of ITsupport, including service ticket handling, hardware setup, user support and on-site assistance. You’ll work alongside experienced professionals and receive full training while gaining a … recognised qualification. Responsibilities: Respond to customer support requests in line with SLAs Answer phones using standard procedures and provide first-line technical support Perform daily backup checks and escalate issues where necessary Configure and install IT hardware (PCs, laptops, printers, routers, etc.) Keep customers informed on progress through the ticketing system Work to resolve tickets promptly or More ❯
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
Working as part of the Customer Experience Team to supportIT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team … platforms, and infrastructure run smoothly, securely, and efficiently, playing a key role in maintaining and improving the technology environment that underpins our tech and digital programmes. This role will support staff and learners to stay connected, productive, and protected, and will directly contribute to the organisation’s ability to operate reliably, scale effectively, and deliver digital learning experiences with … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general ITsupport, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing More ❯
Minton Place, Victoria Street, Windsor, Berkshire, England
GOLFBREAKS LIMITED
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop SupportTechnician plays a vital role in assisting colleagues with software and hardware issues or queries. Role As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop SupportTechnician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a … attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable. What you will be doing: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation More ❯
West Sussex, England, United Kingdom Hybrid / WFH Options
TELECOM ACQUISITIONS LTD
constant determination to be the best we can be, ensures that those who want to grow and develop have every opportunity to. What will you be doing? As our ITSupportTechnician you will be providing Technical support for our internal employees as well as IT project support. We are looking for someone who is … keen to join a growing business where the customer is at the centre of our focus. · Password resets · Handling 1st & 2nd line ITsupport queries of internal and remote staff · Assist the team with 3rd line customer support escalations · Day to day IT maintenance · Setting up new users (hardware/software/telephony) · Microsoft Office … environment (required) · Comfortable with PC/laptop hardware components · Experience using remote access software (RDP/Teamviewer/VNC etc.) · VoIP experience · Experience with server operating systems/linux · IT/Network qualifications/degree · Powershell experience What benefits will you receive? · 50% off our Broadband, completely free after two years. · 33 days holiday allowance including bank holidays + More ❯
Birmingham Airport, Birmingham, West Midlands, England, United Kingdom
Katie Bard (Angela Mortimer Plc)
Security Support Specialist (Desk-Based) – CCTV & Networks £35,000 | Blythe Valley Business Park, Near Solihull (on-site, free parking) Monday–Friday, 8:30am – 5:00pm (Office Based) A market-leading global technology company, recognised for delivering advanced tech security solutions to clients worldwide, is seeking a skilled Security ITSupport Specialist for a pivotal office-based role … supporting a major client account. This is an ideal opportunity for someone with a background in ITsupport, network operations, or helpdesk roles looking to diversify into security and video technology as part of a supportive, innovative team. Key Responsibilities: Download and securely share CCTV/video footage with the client to support incident and investigation requests … investigating IP address issues, basic troubleshooting). Liaise professionally with the client: providing updates, managing expectations, and building strong relationships. Escalate issues to engineering/field teams where onsite support is needed. Maintain accurate logs, documentation, and audit trails for all casework. Applicants will have: Prior experience in ITsupport, helpdesk, network technician, or similar technical More ❯