ITSupportTechnician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years’ experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD … Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company … that are currently looking for an ITSupportTechnician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Circle Group
Senior ITSupportTechnician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior ITSupportTechnician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment More ❯
Job Title: ITSupportTechnician Location: Hursley (on-site 5 days a week) Clearance: The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. We are actively looking to secure a ITSupportTechnician to join Experis. Job Purpose/The Role: The Duty Technician plays a crucial … quality control. The ideal candidate should have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls More ❯
Job Title: ITSupportTechnician Location: Hursley (on-site 5 days a week) Clearance: The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. We are actively looking to secure a ITSupportTechnician to join Experis. Job Purpose/The Role: The Duty Technician plays a crucial … quality control. The ideal candidate should have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls More ❯
Site SupportTechnician – 1-Month Contract (Potential Extensions) Location: Bromborough, UK (Onsite) Rate: Up to £220 per day (Inside IR35) Start Date: 6th October Duration: 1 Month (with potential for extension) A leading global consultancy (name anonymised) is seeking Site Support Technicians to join an onsite deployment project in Bromborough, UK . This role offers a hands … on opportunity to provide ITsupport and maintenance within a fast-paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. … Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network issues Deliver end-user support across Windows 10 and Microsoft Office environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain More ❯
Temporary ITTechnician (1st Line Support) Enhanced DBS Required Location: Primary School, City of London Contract: Temporary Hourly rate: £20.66ph paye Working Hours 08.00-16.00/08.30 -16.30 Start date: Asap – December 2025 (with a potential extension) Are you an experienced ITTechnician seeking a rewarding temporary opportunity in the heart of the City … of London? Join a vibrant primary school where your skills will directly support staff and pupils in a dynamic learning environment. This role offers £20 per hour and the chance to make a meaningful impact.As one of three key points of contact for IT-related support calls and service desk tickets, you’ll provide both first and … second-line technical support. You’ll manage mobile technology, hardware, and software across the school, prioritising and escalating issues to the IT Systems Manager when needed. You’ll also collaborate with teaching staff to ensure seamless access to digital learning resources and contribute to both short-term and long-term IT projects. We’re looking for someone who More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Dhali IT Consultancy
The Role The IT User Support & Data Systems Technicians will provide high-quality front-line technical support to staff, resolving hardware, software, and access issues while maintaining the stability and security of key data platforms. The role combines traditional IT helpdesk work with supporting SQL database environments, Azure-based data workflows, and Power BI reporting. This … is a hands-on, problem-solving role requiring clear communication, strong customer service, and willingness to learn and work collaboratively across IT and Data teams. Key Responsibilities IT Helpdesk & User Support Serve as the first point of contact for ITsupport requests and incidents. Provide 1st and 2nd line technical support for: Windows devices … and remote working, Mobile devices, printers, peripherals and hardware issues. Manage user accounts and access rights in Active Directory/Azure AD. Log and update all requests in the IT ticketing system ensuring timely resolution and communication with users. Data Systems SupportSupport monitoring, access management, and troubleshooting for Azure SQL Databases and SQL Server systems. Assist More ❯
The Role The IT User Support & Data Systems Technicians will provide high-quality front-line technical support to staff, resolving hardware, software, and access issues while maintaining the stability and security of key data platforms. The role combines traditional IT helpdesk work with supporting SQL database environments, Azure-based data workflows, and Power BI reporting. This … is a hands-on, problem-solving role requiring clear communication, strong customer service, and willingness to learn and work collaboratively across IT and Data teams. Key Responsibilities IT Helpdesk & User Support Serve as the first point of contact for ITsupport requests and incidents. Provide 1st and 2nd line technical support for: Windows devices … and remote working, Mobile devices, printers, peripherals and hardware issues. Manage user accounts and access rights in Active Directory/Azure AD. Log and update all requests in the IT ticketing system ensuring timely resolution and communication with users. Data Systems SupportSupport monitoring, access management, and troubleshooting for Azure SQL Databases and SQL Server systems. Assist More ❯
ITSupportTechnician Leicester Enhanced DBS is a MUST on the update service Worked in a school before 1- Month Contract (possibility of extension) £150-£200 p/day (INSIDE IR35) MUST HAVE EXPERIENCE IN A SCHOOL! Our client is looking for an experienced ITSupportTechnician to join a school on on a More ❯
Levens House Ackhurst Business Park, Foxhole Road, Chorley, England
TAZIKER INDUSTRIAL LIMITED
We're offering an exciting opportunity for a motivated and enthusiastic individual to join our IT Department in Chorley as an ITSupport Apprentice. As part of our busy ITsupport function, you will be responding to IT incidents both remotely and in-person, managing hardware updates and running back-ups. Role Roles and … responsibilities but not limited to: ITSupport: Logging and processing support calls and tickets Diagnosing and resolving password problems and basic user issues Using ScreenConnect to provide remote assistance to users Talking to staff to determine the nature of problems they encounter Escalating complex issues to senior team members when required Investigating and troubleshooting computer software and … hardware faults IT Environment Management: Supporting Microsoft Intune and Autopilot device management Assisting with Dell laptop configurations and deployments iPhone management and mobile device troubleshooting through MobileIron Managing Single Sign-On (SSO) user access and basic account issues Supporting software licence management IT Equipment & Inventory: Managing stocks of equipment, consumables and other supplies Assisting with cost effective procurement More ❯
ITSupport Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line ITsupport and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work … closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up new user accounts, including hardware (laptop/desktop), email, permissions, network access and software installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate … infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider IT team and third-party vendors when required. Ensure best practice in IT service management – incident logging, prioritisation, resolution and escalation. Help with hardware inventory, procurement, and lifecycle management. More ❯
ITSupport Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line ITsupport and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work … closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up new user accounts, including hardware (laptop/desktop), email, permissions, network access and software installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate … infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider IT team and third-party vendors when required. Ensure best practice in IT service management – incident logging, prioritisation, resolution and escalation. Help with hardware inventory, procurement, and lifecycle management. More ❯
Cooper Lomaz are delighted to be working with a leading organisation based in Great Yarmouth who are looking to appoint an experienced ITSupport Technician. This role is a key part of the IT team, responsible for delivering exceptional Service Desk and day-to-day technical support to internal users. The successful candidate will ensure systems … remain secure, stable, and provide a seamless user experience across the business. You’ll be the first point of contact for IT queries, ensuring all support requests are handled efficiently, resolved within agreed SLAs, or escalated appropriately — while maintaining clear and proactive communication with users throughout. Key Responsibilities Provide effective 1st and 2nd line ITsupport for both hardware and software issues. Manage incoming Service Desk requests, ensuring tickets are prioritised, updated, and resolved within SLA targets. Maintain an on-site presence to support and operate the Service Desk during core business hours (8:30 a.m. – 5:00 p.m.). Oversee user endpoint devices, including installation, configuration, deployment, and maintenance. Maintain accurate hardware inventories More ❯
Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupportTechnician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic … career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong … enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days More ❯
Ringwood, Hampshire, England, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupportTechnician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic … career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong … enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days More ❯
Claverton Down, Bath, Avon, England, United Kingdom
University of Bath
IT and AV SupportTechnician Department Digital, Data & Technology Group Salary Starting from £26,707, rising to £30,378 Closing date Sunday 30 November 2025This is a great opportunity for you to develop your IT and Audio Visual (AV) career. If you have a background in or a passion for technology, we'd love to hear … from you. You'd be joining our small, experienced standard support team in either a 1st or 2nd line support role working in a fast-paced environment where you will gain experience and exposure to a variety of challenges and problems that will build your expertise. About the role Working in IT and Audio Visual Support:You will work with the team to provide an outstanding IT and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remotely as well as through our ticket management system (TOPdesk). You will play a key part in creating an exceptional ITMore ❯
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Equals One Ltd
ITSupportTechnician Salary: £24,000 to £27,000 per annum dependent on skills and experience Wingerworth, Chesterfield, S42 6QW Office based only no option for hybrid working Own transport and UK driving licence essential Job Description: Our client is a leading MSP with over 20 years experience, being founded back in 2001 click apply for full More ❯
ITSupportTechnician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. . click apply for full job details More ❯
Join a leading educational organisation in Bournemouth, providing vital ITsupport across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently … escalating complex incidents where necessary. Maintain and supportIT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to … a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service More ❯
OFFICE 42 LATTON BUSH CENTRE, SOUTHEN WAY, HARLOW, ESSEX, England
ITSSIE LIMITED
1st Line ITSupport Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email, ticketing system, telephone and in person Logging full details … of time and work undertaken to ticketing system Completing initial troubleshooting in a timely manner Monitor the Support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advice with Ad-Hoc IT requirements from clients Diagnose and resolve hardware and software faults System health checks Software and App support Travel to visit other business to help with ITSupport Travel to other business to collect equipment from customer sites Install Hardware on clients sites Install infrastructure wiring on clients sites Undertake other such duties as may be reasonably More ❯
Job Title: ITSupportTechnician – Configuration Team Rate: £20.35 UMB/day Location: Multiple sites – exact details provided on application Shift Patterns: Morning (08:00–16:00), Late (16:00–00:00), Night (00:00–08:00) About the Role: We are looking for ITSupport Technicians to join our Configuration Team. You will work … in a fast-paced environment supporting IT hardware and software deployments across multiple sites. This is a hands-on role combining device builds, configuration, software installation, and accurate asset management. Responsibilities: Build, configure, and install IT hardware and software following detailed instructions Perform accurate data input and maintain asset records Consolidate, prepare, and manage equipment for deployment Communicate … progress effectively with supervisors and team leads Work efficiently to meet deadlines, targets, and SLAs Requirements: Previous IT experience and knowledge of computer components Strong attention to detail and accuracy Good communication skills and ability to work as part of a team BPSS and British passport required Flexible and proactive approach to work Why Join: Fast-paced, dynamic team More ❯
Job Title: ITSupport - Microsoft 365 Technician Location: West Yorkshire Salary: Competitive We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance … and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship. Responsibilities: Deliver first-line and advanced technical support for Microsoft Dynamics CRM and all associated business critical applications including issue diagnosis, resolution, and escalation where necessary Monitor and administer ITSM Perform light-touch configuration and customisation within Dynamics CRM and Power Platform (Power More ❯
Cheltenham House, Clarence St, Cheltenham, England
NORTHROP GRUMMAN UK LIMITED
emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and service requests reported via telephone, chat, email, or automatically generated Take ownership … of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle Carry out initial support and classification of tickets and service requests to determine the correct SLA/urgency Ensure that all telephone, chat and email requests are logged within the ticket management tool Complete investigation and diagnosis via the remote management tools … for tickets, ensuring regular status updates are communicated to the customer Identify and report any potential service breach to the Service Desk Management Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯
Cheltenham, Gloucestershire, England, United Kingdom Hybrid / WFH Options
QA
will involve escalating and liaising with other business units in order to resolve issues within the defined SLA, acting as a central point of contact between our users and IT Services, the management of incidents and service requests, receiving and recording all calls from our users within our ticket management tool, providing initial assessment of all tickets, attempting first … and/or escalation, monitoring and escalating tickets according to our SLA's and keeping users informed on status and progress of their tickets. This is an Azure Cloud Support Level 3 Apprenticeship whereby the successful candidate will complete up to 13 months practical work and 4 month end point assessment period. The qualifications you will earn include Information … Communication Technician Level 3 Apprenticeship, Microsoft Azure Fundamentals (AZ-900) and Microsoft 365 Fundamentals (MS-900). Responsibilities: Monitor the service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound More ❯
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯