13 of 13 Incident Manager Jobs in England

Junior Incident Manager - This is a Ticketing role not an engineer or technician role DV clearance will be preferred but you must have an Active SC Clearance as a minimum and you will be sponsored to attain your DV Overview - Junior Incident Manager We are seeking an experienced Junior Incident Manager to join a … busy and fast-paced service delivery team. This role is ideal for someone who thrives on solving problems, supporting users, and ensuring high-quality IT services. As a Junior Incident Manager , you will play a key role in managing incidents, maintaining processes, and delivering excellent service to a wide user base. Responsibilities - Junior Incident Manager Manage … and across designated boundaries. Proactively suggest improvements to processes and procedures. Support continual service improvement initiatives. Produce and distribute management information from service management tools. Skills and Experience - Junior Incident Manager ITIL v3 Foundation certification (minimum). IT service desk background with experience in ITSM tooling such as Remedy is preferred Experience of any ticketing system would be More ❯

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role. As a Major Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end Major Incident Management process Lead/Develop team … Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a Major Incident More ❯

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role. As a Major Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end Major Incident Management process Lead/Develop team … Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a Major Incident More ❯

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role. As a Major Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end Major Incident Management process Lead/Develop team … playbooks and documentation Continuous development of processes Implement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a Major Incident More ❯

Cyber Incident Manager £60,000 - £70,000 + bonus + extensive benefits Full Time/Permanent Hybrid/West Midlands - 1 day a month in the office The Role and Company: I am looking for a driven Cyber Incident Manager to join a large nationally recognised brand head quartered in the West Midlands. As the Cyber … Incident Manager you will be responsible for protection of system assets and people from Cyber Security threats. You will work as part of a world class Cyber Security Incident Response Team ensuring that the business is prepared to respond in a coordinated manner to any Cyber Security incidents the organisation may face. We are ideally looking for … someone Midlands based who can be on site in Warwickshire 1 day a month on average. Key Responsibilities: Lead and mentor a small but growing team of Incident Responders. Lead the coordination of incident response efforts related to Cyber Security incidents. Plan and deliver incident readiness activities such as exercises. Facilitate and manage relationships with required stakeholders. More ❯

a fantastic opportunity for all members of staff to grow with us and carve out a challenging, successful and rewarding career Job Description We are looking for a Major Incident Manager to join our team on a permanent basis to drive forward our delivery capability and deliver the optimum solutions to the clients. Based in Leeds this is … and training across multiple business areas. The role is primarily Leeds based however you?may be expected to work at our client locations as and when required. The Major Incident Manager will ensure SLA/KPI targets are being achieved and the contracted scope of services are being delivered efficiently within an ITIL framework. The candidate will ensure … IT Incidents & take full ownership of facilitating the restoration of service following of Major Incidents within the agreed SLA's in a multi-supplier environment. Setup and distribute Major Incident Communication during the major incident life cycle, until resolution and ensure progress on incidents is continually assessed, making appropriate interventions, directing and facilitating resolution activity Update ITSM toolset More ❯

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role. As a Major Incident Manager, you will lead/manage the end-to-end Major Incident More ❯

Company description: Water Utility Company based in Yorkshire region of England. Job description: Major Incident & Problem Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (up to £65,000) Car Allowance Annual incentive related bonus (up to … Work type: Permanent. 37 hours per week, Monday Friday. Standby/on-call for one week out of every eight weeks. We have an exciting opportunity for a Major Incident & Problem Manger to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be … industry. The Technology function is a key part of how we plan to meet the changing expectations of customers and regulators. Were looking for a confident and capable Major Incident & Problem Manager to lead the response to high-impact IT incidents and drive long-term solutions. Youll be the central point of contact during critical events, coordinating technical More ❯

a global basis, the resilience of operations has become a board level issue. You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat hunting as well as … uplift their maturity and fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training. Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding in the darkest corners of … award-winning vendor relationships, we can do whatever it takes - from improving the security of a single component to delivering a holistic security and privacy program. As a Cyber Incident Response Advisory and Incident Management Senior Manager or Associate Director, you will focus on developing our business across both proactive and reactive services, whilst leading our advisory More ❯

a global basis, the resilience of operations has become a board level issue. You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat hunting as well as … uplift their maturity and fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training. Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding in the darkest corners of … award-winning vendor relationships, we can do whatever it takes - from improving the security of a single component to delivering a holistic security and privacy program. As a Cyber Incident Response Advisory and Incident Management Senior Manager or Associate Director, you will focus on developing our business across both proactive and reactive services, whilst leading our advisory More ❯

Major Incident and Change Manager - Defence & National Security Location: Farnborough (Hybrid) Salary: £75,000 + excellent benefits Clearance: Must be eligible for UK SC clearance + UK Eyes Only (UKEO) A growing consultancy working on high-profile defence and national security programmes is looking for a Major Incident and Change Manager to strengthen its IT Service … scope to make a lasting impact. What you'll be doing Leading the response to all major incidents, ensuring timely investigation, resolution and communications to stakeholders Driving structured post-incident reviews, root cause analysis and tracking actions to completion Managing and chairing Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured … and changes communicated effectively Maintaining an accurate change schedule and updating the CMDB to reflect the live environment Identifying and delivering service improvements across incident and change processes Supporting wider IT operations and cross-functional training to strengthen incident/change readiness What you'll bring Strong experience managing major incidents and driving change processes in line with More ❯

Software Engineering Manager, Site Reliability, Cloud Incident Response Google London, UK Advanced Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. Bachelor's degree or equivalent practical experience. 3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team … leadership role. Experience with cloud services, telemetry systems and incident response. Preferred qualifications: Master's degree or PhD in Computer Science, or a related technical field. Experience as a cloud customer. About the job Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google Cloud … promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. The Cloud Incident Response Team supports the responders, tooling, and outcomes for Google Cloud Platform (GCP) major incidents. The team collaborates across GCP products, customer facing teams, and a wide range of More ❯

Netcompany is one of the fastest growing technology companies in the UK, recognised for disrupting the marketplace and helping to transform the IT sector. We deliver IT Transformation and Delivery services to some of the most well-known organisations in More ❯