support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incidentresponse, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules … to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate … Implement tagging and labelling conventions to ensure discoverability and content consistency. Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of More ❯
support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incidentresponse, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules … to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate … Implement tagging and labelling conventions to ensure discoverability and content consistency. Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of More ❯
support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incidentresponse, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules … to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate … Implement tagging and labelling conventions to ensure discoverability and content consistency. Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of More ❯
support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incidentresponse, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules … to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design, Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate … Implement tagging and labelling conventions to ensure discoverability and content consistency.' Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of More ❯
swindon, wiltshire, south west england, united kingdom
Damia Group Ltd
support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incidentresponse, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules … to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design, Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate … Implement tagging and labelling conventions to ensure discoverability and content consistency.' Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of More ❯
cloud, and endpoint management Proven leadership and IT Infrastructure project delivery experience Hans on Microsoft 365 and Azure AD Experience maintaining SQL Server environments Experience of cybersecurity monitoring and incidentresponse Excellent communication and problem-solving skills Desirable: Industry certifications (e.g., Azure, SQL, Cisco, ITIL) Experience in education or public sector IT Strategic planning and systems integration knowledge More ❯
blackburn, lancashire, north west england, united kingdom
Reed Technology
cloud, and endpoint management Proven leadership and IT Infrastructure project delivery experience Hans on Microsoft 365 and Azure AD Experience maintaining SQL Server environments Experience of cybersecurity monitoring and incidentresponse Excellent communication and problem-solving skills Desirable: Industry certifications (e.g., Azure, SQL, Cisco, ITIL) Experience in education or public sector IT Strategic planning and systems integration knowledge More ❯
Virtualisation Platform Engineer or similar role. Strong understanding of virtualisation platforms and container orchestration tools. Proficiency with automation and scripting (Terraform, Bash, Python). Experience with monitoring, alerting, and incidentresponse tools. A passion for engineering excellence, automation, and operational efficiency. More ❯
Virtualisation Platform Engineer or similar role. Strong understanding of virtualisation platforms and container orchestration tools. Proficiency with automation and scripting (Terraform, Bash, Python). Experience with monitoring, alerting, and incidentresponse tools. A passion for engineering excellence, automation, and operational efficiency. More ❯
while managing technology and information security risks across the business. In this role, you'll collaborate with teams to strengthen operational resilience, evaluate third-party technology providers, and support incidentresponse and investigations. Responsibilities : Undertake security assessments of control effectiveness across the controls set out in ISO IEC 27002:2022, finding any vulnerabilities or weakness in controls to More ❯
Be Doing Lead the organisation's security posture across technology and engineering. Set and deliver security strategy and best practice frameworks (ISO 27001, NIST, AWS Well-Architected). Oversee incidentresponse, risk assessments, and vulnerability management. Drive a positive security culture across technical and non-technical teams. Partner with senior stakeholders to ensure security priorities align with business More ❯
organisation. Key responsibilities include: Defining and delivering a comprehensive cyber security strategy aligned with business goals and regulations Leading and developing the cyber security operations team Overseeing threat monitoring, incidentresponse, and vulnerability management Managing compliance with frameworks such as Cyber Essentials, NIST, ISO27001, GDPR, and GovAssure Acting as the primary point of contact for cyber matters internally More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
ECS
other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical issues across hardware, software, and network systems. Participate in the on-call rota for major incidentresponse once fully trained. Maintain documentation and contribute to knowledge base articles for recurring issues. Required Skills & Experience Strong working knowledge of: Microsoft Operating Systems Microsoft Exchange Microsoft More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
ECS
other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical issues across hardware, software, and network systems. Participate in the on-call rota for major incidentresponse once fully trained. Maintain documentation and contribute to knowledge base articles for recurring issues. Required Skills & Experience Strong working knowledge of: Microsoft Operating Systems Microsoft Exchange Microsoft More ❯
Lytham, Lancashire, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical issues across hardware, software, and network systems. Participate in the on-call rota for major incidentresponse once fully trained. Maintain documentation and contribute to knowledge base articles for recurring issues. Required Skills & Experience Strong working knowledge of: Microsoft Operating Systems Microsoft Exchange Microsoft More ❯
development and delivery of our information security strategy * Managing audits, certifications and risk assessments * Supporting secure system design and change * Driving company-wide security awareness and training * Acting as IncidentResponse Manager for security events *What we're looking for:* * 5+ years’ experience in information security * Strong knowledge of ISO27001, Cyber Essentials Plus and risk management * CISSP or More ❯
ForgeRock AM components. Enable and support product upgrade and engineering aspects for Authentication platform and associated components Provide technical leadership and mentoring to IAM engineers and developers. Support critical incidentresponse, troubleshooting, and root cause analysis for IAM-related issues. Support audit and compliance activities with documentation and evidence of access controls. Stay updated on ForgeRock product roadmap More ❯
ForgeRock AM components. Enable and support product upgrade and engineering aspects for Authentication platform and associated components Provide technical leadership and mentoring to IAM engineers and developers. Support critical incidentresponse, troubleshooting, and root cause analysis for IAM-related issues. Support audit and compliance activities with documentation and evidence of access controls. Stay updated on ForgeRock product roadmap More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
complex environment Design and enhance CI/CD pipelines to support secure, automated deployments Develop and maintain orchestration strategies for seamless, repeatable and compliant deployments Conduct proactive security assessments, incidentresponse and remediation activities Collaborate with DevOps, Architecture and Compliance teams to ensure continuous security alignment Essential Experience Demonstrable expertise in AWS security services (e.g. IAM, KMS, CloudTrail More ❯
ForgeRock AM components. Enable and support product upgrade and engineering aspects for Authentication platform and associated components Provide technical leadership and mentoring to IAM engineers and developers. Support critical incidentresponse, troubleshooting, and root cause analysis for IAM-related issues. Support audit and compliance activities with documentation and evidence of access controls. Stay updated on ForgeRock product roadmap More ❯
ForgeRock AM components. Enable and support product upgrade and engineering aspects for Authentication platform and associated components Provide technical leadership and mentoring to IAM engineers and developers. Support critical incidentresponse, troubleshooting, and root cause analysis for IAM-related issues. Support audit and compliance activities with documentation and evidence of access controls. Stay updated on ForgeRock product roadmap More ❯
london (city of london), south east england, united kingdom
HCLTech
ForgeRock AM components. Enable and support product upgrade and engineering aspects for Authentication platform and associated components Provide technical leadership and mentoring to IAM engineers and developers. Support critical incidentresponse, troubleshooting, and root cause analysis for IAM-related issues. Support audit and compliance activities with documentation and evidence of access controls. Stay updated on ForgeRock product roadmap More ❯
delegated authority and client risk appetite. Deliver monthly IA risk and issue briefings to Senior Leadership Team (SLT). Chair and operate Client Security Working Groups (SWGs) . Support incidentresponse and remediation activities in conjunction with the Client OSM. Undertake physical security site inspections and approvals to agreed standards. Ensure ongoing 3rd party compliance and threat mitigation. More ❯
Principles & Technologies. Experience of Security Related Technical Investigations Hands-On Technical Experience of Conducting Vulnerability Scanning & Evaluating Results Commercial Awareness & (Ideally) Experience of PCI DSS (Current Version) Experience with IncidentResponse Procedures & Investigations Strong Verbal & Written Communication Skills High Attention to Detail Strong Team Player Searches: Vulnerability Management Analyst/VM Analyst/Information Security Analyst/Information More ❯
Principles & Technologies. Experience of Security Related Technical Investigations Hands-On Technical Experience of Conducting Vulnerability Scanning & Evaluating Results Commercial Awareness & (Ideally) Experience of PCI DSS (Current Version) Experience with IncidentResponse Procedures & Investigations Strong Verbal & Written Communication Skills High Attention to Detail Strong Team Player Searches: Vulnerability Management Analyst/VM Analyst/Information Security Analyst/Information More ❯