Trainee Field Service Technician
- Hiring Organisation
- Trapeze Group Europe / UK
- Location
- Loughton, England, United Kingdom
optimally, reflecting our commitment to Service Excellence. Incident Management: Receive and process incoming support calls through to resolution. Strive for first-time fixes, utilising innovative thinking to solve problems and improve service delivery. Customer Support: Provide high levels of first-line support in alignment with the agreed preventative … managing small-scale projects, identifying additional sales opportunities, and contributing to the development and implementation of new solutions. This aspect of the role requires innovative thinking and a proactive approach to identifying and addressing potential improvements. Accountabilities System Uptime: Ensure that system uptime remains above 98%, scheduling ...