adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯
Woking, England, United Kingdom Hybrid / WFH Options
McLaren Racing
working experience of technologies such as: Collaboration tools like Office 365, Exchange, SharePoint, Teams, OneDrive. Enterprise technology, AD, Azure, Hyper-V, VMWare, SCCM, Security Tools. End user software, Windows OS, Mac OS. MDM tools like Intune, Meraki, JAMF. Understanding of networking, enterprise applications and infrastructure. Strong knowledge of ITIL standards in incident, request, problem and change management. Personal More ❯
low season, 6-2 peak season We are looking for a talented and motivated IT Support Analyst Engineer with expertise in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide advanced technical support, troubleshoot complex issues, and ensure the seamless operation of our IT environment. The role will be ideal … low season, 6-2 peak season We are looking for a talented and motivated IT Support Analyst Engineer with expertise in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide advanced technical support, troubleshoot complex issues, and ensure the seamless operation of our IT environment. The role will be ideal … Exchange Online, SharePoint, Teams, OneDrive, Defender and Intune. Facilitate configuration, troubleshoot, and optimize Office 365 E5 to meet business requirements. Desktop Support: Provide high quality support for Windows and macOS desktop environments. Install, configure, and maintain desktop Employee IT hardware and software. Provide proximity support to the Avonmouth office and warehouse as well as remote support for Global offices More ❯
low season, 6-2 peak season We are looking for a talented and motivated IT Support Analyst Engineer with expertise in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide advanced technical support, troubleshoot complex issues, and ensure the seamless operation of our IT environment. The role will be ideal … Exchange Online, SharePoint, Teams, OneDrive, Defender and Intune. Facilitate configuration, troubleshoot, and optimize Office 365 E5 to meet business requirements. Desktop Support: Provide high quality support for Windows and macOS desktop environments. Install, configure, and maintain desktop Employee IT hardware and software. Provide proximity support to the Avonmouth office and warehouse as well as remote support for Global offices … security best practices within a global IT environment. The Perfect Candidate Proven experience as a 1st/2nd Line IT Support Engineer, with expertise in Office 365 E5, Windows, macOS, and networking. Strong understanding of networking protocols and technologies. Knowledge of ITIL processes. Excellent problem-solving and communication skills. Knowledge of Meraki switching and Wireless access points Understanding of More ❯
this role could be the perfect first step in your tech career. A Typical Day in the Job: Delivering first-line IT support to end users across Windows and macOS environments, both remotely and onsite. Using industry-standard tools such as NinjaOne, JAMF, and HALO ITSM to monitor devices, log tickets, and troubleshoot issues. Supporting the setup, configuration, and … and structured training from Baltic Apprenticeships throughout your journey. Desired Qualities, Skills, and Knowledge: A basic understanding of IT systems and a passion for technology. Familiarity with Windows/macOS, networking fundamentals (IP, DNS, DHCP), and cybersecurity basics. Good problem-solving, time management, and communication skills. Punctual, reliable, and respectful of data confidentiality. A willingness to learn and take More ❯
and enjoys mentoring junior colleagues. As one of our Senior BizOps Infrastructure Engineers, you'll: lead and deliver large-scale technical projects across end-user device fleets (Windows/macOS), networks, and cloud environments. translate complex business initiatives into actionable project plans, ensuring successful implementation in a modern cloud environment. manage IT and Infrastructure projects that enhance our processes … Controls Ownership serve as an escalation point and architectural owner for all internal technology platforms.Support the wider team's Implementation of mass deployment and management strategies for Windows and macOS end-user devices. ensure industry-standard compliance and enhance security within our SaaS and PaaS cloud infrastructure. identify areas for automation and continuous improvement, pragmatically advocating for their prioritisation. … Privileged Access Management (PAM) solutions, including policy definition, Just-In-Time (JIT) access implementation, and proactive monitoring of privileged activity for security threats Our Infrastructure Stack: Operating Systems: Windows, macOS, ChromeOS, Linux Cloud: AWS, Azure and GCP Networking: VMware SD-WAN, Mist WiFi, Meraki LAN, Netskope SASE End-User Device Management: Microsoft Intune, JAMF, Google Workspace, Omnissa Workspace One More ❯
QoS, PowerShell automation) Administer Microsoft 365, Jira, Confluence, Slack, and other business-critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/… related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with More ❯
QoS, PowerShell automation) Administer Microsoft 365, Jira, Confluence, Slack, and other business-critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/… related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with More ❯
QoS, PowerShell automation) Administer Microsoft 365, Jira, Confluence, Slack, and other business-critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/… related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with More ❯
QoS, PowerShell automation) Administer Microsoft 365, Jira, Confluence, Slack, and other business-critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/… related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with More ❯
occasional out-of-hours and weekend support, which is fully compensated. Your responsibilities will include: Technical Support: Providing 1st line support for hardware, software, and systems across Windows and macOS platforms. System Administration: Managing O365, Active Directory, and Microsoft Intune environments. Device Management: Supporting mobile devices (iPhones, iPads) and using MDM tools like JAMF. Troubleshooting: Diagnosing and resolving technical … ICT colleagues to ensure consistent service delivery. What We’re Looking For 1-2 years of experience in a 1st line ICT support role. Strong knowledge of Windows 11, macOS, and O365 applications. Familiarity with Microsoft Intune, AutoPilot, and JAMF. Basic networking knowledge and experience with MFA. Excellent communication and customer service skills. A proactive, organised, and detail-oriented More ❯
London, England, United Kingdom Hybrid / WFH Options
Huntress Labs Incorporated
here to make each other better!) What You Bring To The Team: 2+ years experience in a SOC or Digital Forensics (DFIR) role Demonstrated experience with Windows, Linux, and MacOS as an attack surface Demonstrated experience with basic Threat Actor tools and techniques: (MITRE ATT&CK Framework, PowerShell & Command Prompt Terminals, WMIC, Scheduled Tasks, SCM, Windows Domain and host … all decision-making processes A strong sense of curiosity and a genuine excitement for learning Preferred Qualifications: Previous experience in an MSP/MSSP/MDR role Linux and MacOS investigative experience Experience with scripting languages (such as PowerShell, Python, Bash, PHP, JavaScript, or Ruby) Demonstrated experience on platforms such as HackTheBox, TryHackMe, Blue Team Labs Online, etc. Demonstrated More ❯
the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. Excellent problem-solving and communication skills. More ❯
the office five days a week. About you: You have experience in a similar IT Support Engineer position You have a strong knowledge of desktop operating systems - Windows and MacOS You have experience of working on Active Directory, EntraID and M365 You're familiar with basic network protocols, security concepts and system administration You have excellent communication, collaboration and More ❯
London, England, United Kingdom Hybrid / WFH Options
Verisk
department manager on professional development, including performance appraisals and training needs to ensure competence and regulatory compliance. Qualifications & Experience: Experience with Linux, Python, and other scripting languages. Familiarity with MacOS, iOS, Windows, and Microsoft Azure Active Directory. Proficiency in data analysis and query languages (SQL, N1QL). A degree is preferred but not essential; full training on in-house More ❯
languages. Strong knowledge of penetration testing tools (e.g., Metasploit, Burp Suite, Nmap, Wireshark). Experience with reverse engineering, exploit development, and vulnerability research. Familiarity with operating systems (Windows, Linux, macOS) and their security mechanisms. Understanding of network protocols, firewalls, and intrusion detection/prevention systems. Knowledge of cloud security (AWS, Azure, GCP) and containerization (Docker, Kubernetes). Experience : 5+ More ❯
Hull, North Humberside, North East, United Kingdom
Nextech Group Limited
skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Nextech Group Ltd
skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. More ❯
Employment Type: Permanent
Salary: £24000 - £28000/annum Training - Hands on - Exposure
Barton upon Humber, England, United Kingdom Hybrid / WFH Options
Wren Kitchens
investigating targeted threats such as APTs, organized crime, and hacktivists. Background in computer forensic analysis using various forensic tools. Understanding of system internals for implementing countermeasures across systems like macOS, Windows, Linux, and Android. Ability to create remediation plans for targeted attacks. Scripting experience in languages like PowerShell, C, C#, VB, Python, Perl, Ruby, and .NET. Strong multitasking, communication More ❯
endpoint security. Moving Hyper V/VMware to Azure. Confident in managing hybrid environments and cloud migrations. Understanding of networking protocols , firewalls, and cloud security best practices. Proficiency in macOS and Windows endpoint environments. Strong documentation and communication skills. A proactive and collaborative mindset. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation More ❯
knowledge of desktop and server Operating Systems and hardware General networking hardware, protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within More ❯
years of experience in IT support or operations roles, with at least 2 years in a team leadership or supervisory position Strong technical troubleshooting skills across Windows, macOS, and mobile platforms (iOS/Android) Familiarity with collaboration tools (Microsoft 365, Zoom, Teams), enterprise mobility, and video conferencing systems Proven ability to support and influence high-stakes users in trading More ❯
IT Manager Adapt successfully to changing circumstances and identify fresh approaches. Experience of: Writing scripts using PowerShell or similar Providing general IT support expertise Client operating systems (Windows and macOS) plus common applications, e.g. Microsoft Office & email clients such as Microsoft Outlook. Benefits 27 days leave per annum plus public holidays Generous pension scheme Lunches provided during term time More ❯
years of experience in IT support or operations roles, with at least 2 years in a team leadership or supervisory position Strong technical troubleshooting skills across Windows, macOS, and mobile platforms (iOS/Android) Familiarity with collaboration tools (Microsoft 365, Zoom, Teams), enterprise mobility, and video conferencing systems Proven ability to support and influence high-stakes users in trading More ❯
London, England, United Kingdom Hybrid / WFH Options
InterQuest Solutions
and EIGRP protocols. Experience with standard and extended access list traffic filters and inter-VLAN routing on Layer-3 switches is also highly desirable. Familiarity with both Windows and macOS operating systems, as well as working knowledge of Veritas Backup Exec and RedStore online backup solutions, will be beneficial. You'll also play a key role in maintaining the More ❯