ll Be Doing Acting as a key point of contact for escalated IT issues – both remote and on-site. Supporting users across Windows and Mac environments. Solid experience with Intune/Mobile Device Management/Sharepoint Managing and maintaining client infrastructure, including Windows Server, AD, and cloud platforms. Investigating More ❯
1st/2nd Line - Windows and Mac The 1st/2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will provide end-to … and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users are all VIPs) OKTA would be beneficial AD/Azure AD/Entra IT would be useful 50:50 1st … skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune AV meeting room setup and support Microsoft More ❯
Employment Type: Permanent
Salary: £30000 - £32500/annum 7.5% bonus, lots of holiday
requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MACOS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of … in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and More ❯
requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MACOS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of … in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and More ❯
south west london, south east england, united kingdom
Verisure
requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MACOS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of … in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and More ❯
Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing … customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS More ❯
Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing … customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
XMOS
Entra services for authentication HyperV Hyperconverged and Esxi clusters with link aggregation and iscsi Highly available switch and router stacks Operating systems covering Windows, macOS and Linux (ubuntu and redhat-based) and their various command line tools Git/GitHub for source control python/perl/bash/… seek help when working on something unfamiliar or when things go wrong. Key skills and qualifications Experience on Windows, Linux (CentOS/Ubuntu), and MacOS, being comfortable in both Gui and command line environments. Hands-on experience with troubleshooting hardware (PCs, laptops, peripherals) and software issues. A More ❯
assistance as required and directed. Receive on-the-job training and develop IT skills in a corporate environment. Support and troubleshoot Windows 10, 11, MacOS, Microsoft Office, and other authorized desktop applications. Support and troubleshoot printers, hardware, and peripheral equipment. Support Windows-based laptops, desktops, and MacOS devices. … availability through direct response and escalation coordination. 20%: Other relevant tasks. Technical Skills and Competencies: Familiarity with Intel-based hardware. Experience with Windows and MacOS environments. Knowledge of iOS, Android, and MDMs like Intune and Knox. Understanding of network devices (Layer 1, 2, 3). Proficiency with More ❯
technical assistance and you will ensure smooth IT operations whilst maintaining high levels of service. Skills required: Essential: Experience with common operating systems (Windows, macOS, etc.), hardware, and software, along with familiarity with networking concepts and remote support tools are highly valued. A good knowledge of computer hardware and More ❯
but managing and prioritising your own workload and diary independently. In addition Microsoft 365 - Intune, Azure, and Exchange etc. Office 365 Suite. Excellent Windows, MacOS, Android and iOS experience. A good understanding of Networking fundamentals, working with Cisco and Meraki. Installing, configuring, and supporting Printer hardware and software issues. More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Fruition Group
position In-depth knowledge of ITIL practices (ITIL v4 certification preferred) Strong experience in incident, problem, and change management Technical proficiency across Windows Server, macOS, and Linux environments Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VPN, and firewalls Familiarity with enterprise ITSM platforms such as ServiceNow, Jira More ❯
Operating Systems and hardware General networking hardware, protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log More ❯
and culture. *Key responsibilities:* * Providing on-site technology support in both home and office environments, over a variety of platforms and devices (e.g. PC, Mac, iOS, Android, etc.) * Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users … peer group and staff * Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area * Windows 10, Windows server, MacOS, Microsoft Office and Cloud file share support experience * Teams/Zoom meeting setup and basic troubleshooting experience * Basic LAN and IP networking More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Cantarus
following technologies: Management and configuration of Microsoft Windows Server (inc. AD, DNS, IIS and SQL Server) Deployment and configuration of Microsoft Windows and ApplemacOS endpoints Networking technologies (Switches, Firewalls, ZTNA solutions) Microsoft Azure or Amazon AWS (especially for website hosting) VMware vSphere configuration Management and configuration of Linux More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, MacOS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP More ❯
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, MacOS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Oscar Associates (UK) Limited
maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, MacOS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP More ❯
of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an MSP environment) Strong knowledge of Windows, macOS, and common business applications Familiarity with Microsoft 365, Active Directory, networking, and cloud technologies Excellent troubleshooting skills and a proactive mindset Ability to multitask More ❯
tick every box – that’s okay. We’d still love to hear from you.) 💡 The Stack & Environment: A diverse, modern environment spanning: Linux, Windows, MacOS, Microsoft 365, Azure AD, Intune, Teams, NICE DCV, Nvidia CUDA, Slurm, Jira Service Desk, Terraform, Azure Resource Manager 💡 What We’re Looking For: 2+ More ❯
london, south east england, United Kingdom Hybrid / WFH Options
The Engage Partnership Recruitment
tick every box – that’s okay. We’d still love to hear from you.) 💡 The Stack & Environment: A diverse, modern environment spanning: Linux, Windows, MacOS, Microsoft 365, Azure AD, Intune, Teams, NICE DCV, Nvidia CUDA, Slurm, Jira Service Desk, Terraform, Azure Resource Manager 💡 What We’re Looking For: 2+ More ❯
Basingstoke, Hampshire, South East, United Kingdom
Middle Recruitment Limited
Acting as the technical authority for all things EUC, shaping the long-term direction of the digital workplace. Architecting cross-platform solutions for Windows, macOS, iOS, and Android environments. Collaborating with operations and InfoSec teams to embed security-first principles and ensure resilience across the EUC estate. Identifying new More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
and development programs as provided by the company. SKILLS & QUALIFICATIONS Technical Expertise: Basic knowledge of IT concepts and troubleshooting methods. Familiarity with Windows and macOS operating systems. Understanding of common IT systems and applications, such as Microsoft Office 365, remote desktop tools, and basic networking. Soft Skills: Strong communication More ❯
Date Sunday, 25th May 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Initiative Microsoft Windows 7-10 & MacOS Knowledge on Microsoft Office Hardware troubleshooting Understand workstation builds Desire to keep improving Work with a sense of urgency Ability to multi-task A More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
leadership role. Strong experience with ITIL framework preferably ITIL v4 certified. Expertise in incident, problem, and change management processes. Hands-on experience supporting Windows, macOS, and Linux environments. Proficiency in networking basics (TCP/IP, VPN, DNS, DHCP, firewalls). Familiarity with enterprise ticketing systems (ServiceNow, Jira, or similar More ❯