end users across both businesses. You’ll be one of the main points of contact for IT Support related issues, escalating where appropriate. One business has a Windows/Mac split of 90:10, the other has a Mac/Windows split of 80:20, so they’re ideally looking for someone who can provide experience on both … an IT Support Analyst? The ability to work independently on Desktop Support Customer service expertise Desktop Support in a Windows 10/11 environment Solid experience with both Windows & MacOS Experience working in an SME environment Office 365/Azure admin Teams, SharePoint and OneDrive admin experience Entra (AAD) & Active Directory admin Experience with Apple products (iPhones & Macs) Intune More ❯
environment that embraces creativity, safety, and cutting-edge technology. The successful candidate will become part of a close-knit IT team, supporting a wide range of technologies across Windows, MacOS, ChromeOS, virtualisation, cloud systems and networking. What's on Offer: 40,000 - 43,000 starting base salary Full Private Medical Insurance Full Dental Insurance Income Protection Free Lunches Every … user policies Stay up to date with cybersecurity threats and solutions Technical Environment Includes: VMWare Enterprise Windows Server (DNS, DHCP, AD, GPO) Networking (Aruba CLI/Switching, VLANs, WiFi) MacOS, Windows 10/11, ChromeOS JAMF, Office 365, GSuite, Meraki, PaperCut Cybersecurity tools and protocols Mobile Device Management About You: Minimum 5 years' experience in IT within an enterprise … or educational setting Strong second-line/third-line support background Comfortable across Mac, Windows, and Google environments Confident managing infrastructure and supporting large user bases A clear communicator with strong organisational skills A collaborative team player who thrives in a fast-paced setting Desirable: Certifications such as Microsoft, Apple, Google, ITIL, or relevant BTEC/HND Experience with More ❯
environment that embraces creativity, safety, and cutting-edge technology. The successful candidate will become part of a close-knit IT team, supporting a wide range of technologies across Windows, MacOS, ChromeOS, virtualisation, cloud systems and networking. What's on Offer: £40,000 - £43,000 starting base salary Full Private Medical Insurance Full Dental Insurance Income Protection Free Lunches Every … user policies Stay up to date with cybersecurity threats and solutions Technical Environment Includes: VMWare Enterprise Windows Server (DNS, DHCP, AD, GPO) Networking (Aruba CLI/Switching, VLANs, WiFi) MacOS, Windows 10/11, ChromeOS JAMF, Office 365, GSuite, Meraki, PaperCut Cybersecurity tools and protocols Mobile Device Management About You: Minimum 5 years' experience in IT within an enterprise … or educational setting Strong second-line/third-line support background Comfortable across Mac, Windows, and Google environments Confident managing infrastructure and supporting large user bases A clear communicator with strong organisational skills A collaborative team player who thrives in a fast-paced setting Desirable: Certifications such as Microsoft, Apple, Google, ITIL, or relevant BTEC/HND Experience with More ❯
Room live broadcast events is included. This position reports to the Colleague Technology Operations Manager and is based onsite in London Victoria. Key Responsibilities: Support multiple platforms including Windows, MacOS, iOS, and Android. Assist VIP and executive support staff with onsite, remote, and occasional home support, including after-hours and on-call duties. Support technology for special events and … replication. Create support knowledge base articles for team reference. Qualifications: Deep technical knowledge of Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Experience supporting Mac devices with Jamf. Proficiency in ITSM processes, incident and problem management, using ITSM tools. Understanding of network concepts such as IP addressing, DNS, DHCP. Experience with device management tools More ❯
thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support … repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows 10/11, MacOS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and More ❯
thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support … repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows 10/11, MacOS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and More ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
Hott Source
at different businesses, assisting on projects and infrastructure upgrades, and daily system checks/backups. Key Skills: Microsoft 365 (inc. Teams, OneDrive, SharePoint) Azure, Entra ID Windows 11 and macOS Windows Server 2019 - 2025 Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with service … Analyst, Systems Administrator, Networking, Help Desk, Service Desk, Windows, Server, Microsoft, Office 365, Azure, Intune, PowerShell, Active Directory, SharePoint, 2nd Line, Second Line, 1st Line, First Line, Infrastructure, Project, MacMore ❯
Chippenham, Hardenhuish, Wiltshire, United Kingdom Hybrid / WFH Options
Hott Source
at different businesses, assisting on projects and infrastructure upgrades, and daily system checks/backups. Key Skills: Microsoft 365 (inc. Teams, OneDrive, SharePoint) Azure, Entra ID Windows 11 and macOS Windows Server (Apply online only) Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with … Analyst, Systems Administrator, Networking, Help Desk, Service Desk, Windows, Server, Microsoft, Office 365, Azure, Intune, PowerShell, Active Directory, SharePoint, 2nd Line, Second Line, 1st Line, First Line, Infrastructure, Project, MacMore ❯
Job Responsibilities Providing technical support for Microsoft related technologies: Windows Desktop, Windows Server, Microsoft Exchange. Providing technical support for networking connectivity, routers, switches, and firewalls. Providing technical support for MacOS and iOS devices. Providing technical support for other handheld devices and peripherals. Providing technical support for cloud-based applications, such as G-Suite, Office 365, Egnyte, and Box. With … them informed of incident progress, notifying them of impending changes or agreed outages, etc. Liaising with 3rd parties to resolve hardware and software issues. Experience Experience in supporting Windows OS and applications. Good understanding and working knowledge of Exchange, either on-prem or the online version. Good understanding of networking, DNS, DHCP, NAT & Subnetting. A proven ability to quickly More ❯
Newbury, England, United Kingdom Hybrid / WFH Options
Jago Consultants
/3rd line role Windows Server 2012, 2016, 2019, 2022 Microsoft Exchange 2010, 2013, Exchange online (365) Active Directory, Group Policy, DNS, DHCP, VPN Windows 7,8,10,11 & MacOS Microsoft Office 2016,2019,2021,365 Mobile Devices IOS & Android VMWare, vSphere, Hyper-V (Desirable) Position Remuneration Monday to Friday Salary £26,000 – 32,000 (DOE More ❯
actively in staff training. Maintain a cybersecurity mindset and uphold high standards in user communication and response times. Experience & Requirements Experience with MS365, Azure, JAMF, Windows 10/11, MacOS, Cisco, Linux, AWS, and support for physical and cloud servers. Support experience with R&D or developer environments is desirable. 1-2 years experience in networking technology More ❯
experience as a hands-on Technical Support Engineer/Application Support Analyst Excellent problem-solving and communication skills Hands-on experience with the administration of Windows/Linux/MacOS environments Comfortable managing and administering business systems e.g. Order management systems, risk management systems etc. Networking knowledge to CCNA level (+Palo Alto Firewalls) Hands-on experience administering More ❯
well as Multi-Factor Authentication configuration and troubleshooting. Display hands-on experience managing Active Directory environments together with Group Policy configuration for user access control. Show familiarity with ApplemacOS devices as well as iOS and Android device management tools supporting a mobile workforce. Maintain a sound understanding of networking fundamentals such as TCP/IP protocols, VLAN configuration More ❯
our teams. You don't have to have experience with all of these, but you should have experience with some and an interest to learn others: Operating Systems: Windows, macOS, Linux Ubuntu, ChromeOS Google Workspace JumpCloud Entra/Azure Jira/Confluence/Draw.io M365 Slack Zoom Workday 1Password Adobe Clari Cloudflare TeamTailor Essential Google Workspace certification a bonus. More ❯
our teams. You don't have to have experience with all of these, but you should have experience with some and an interest to learn others: Operating Systems: Windows, macOS, Linux Ubuntu, ChromeOS Google Workspace JumpCloud Entra/Azure Jira/Confluence/Draw.io M365 Slack Zoom Workday 1Password Adobe Clari Cloudflare TeamTailor Essential Google Workspace certification a bonus. More ❯
with the ability to collaborate effectively with domain experts and IT leadership. Responsibilities Deliver IMACD (Installations, Moves, Additions, Changes & Disposal) and break-fix desktop support across Windows and AppleMac devices, mobile phones, and peripherals. Maintain, support, and resolve issues related to workstation operating systems, applications, and hardware. Perform daily checks, maintain, support, and resolve connectivity issues for VC … and spares acquisition. Requirements Minimum of 2 years’ experience in large-scale infrastructure EUC management. VIP support experience. Good knowledge of IMACD processes. Proficiency in Windows (10/11), MacOS, iOS, and Android. Knowledge of SCCM or similar imaging tools. ITSM knowledge for handling service requests and incidents. Experience with ticketing tools like ServiceNow or Remedy. Experience More ❯
secure Microsoft 365 environment, aligning to ISO 27001:2022 and NIST Controls Design and implement zero-touch automation process for laptop deployments using Apple Business Manager, Microsoft Autopilot, Kandji (Mac MDM) and Microsoft Intune Implement upgrades, patching, software packaging via our MDM platforms Microsoft Intune and Kandji Provide innovative solutions to maintain a high standard for our technology stack. … pipelines and tools associated with DevOps What you need to succeed Experience providing L3 support in similar roles In-depth knowledge of supporting and managing end user devices (Windows, MacOS, Linux) via MDM solution. Includes design, deployment and reporting of security and IT policies to end point devices. Experience with IT transformation projects that deliver automation and integration into More ❯
user support for the EMEA region and occasionally the APAC region. The ability to effectively manage remote support is crucial. This role also involves supporting both Windows and ApplemacOS computers. Experience in ticketing and incident logging is required to ensure efficient tracking and resolution of IT issues. Responsibilities: Administer Entra/Azure AD, including user and group management … solutions. Provide remote end-user support for the EMEA (UK, Netherlands, Dubai) and APAC regions. Procure and deploy computers for local and remote locations, supporting both Windows and ApplemacOS computers. Support applications within the tech stack, ensuring they are operational and meeting user needs. Log and manage incidents using ticketing systems to track and document IT issues. Prioritize … remotely. Ability to manage remote end-user support for multiple regions, including EMEA and APAC. Experience in procuring and deploying computers for remote locations, supporting both Windows and ApplemacOS computers. Familiarity with supporting applications within the tech stack. Experience in ticketing systems and incident logging to ensure efficient tracking and resolution of IT issues (examples: FreshService, Service Now More ❯
a medium to large enterprise environment. - A solid understanding of Agile concepts and best practices. - Tools knowledge of advantage: JIRA, Confluence, Splunk, Fiddler, Wireshark and Service Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. More ❯
a medium to large enterprise environment. - A solid understanding of Agile concepts and best practices. - Tools knowledge of advantage: JIRA, Confluence, Splunk, Fiddler, Wireshark and Service Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. More ❯
a medium to large enterprise environment. - A solid understanding of Agile concepts and best practices. - Tools knowledge of advantage: JIRA, Confluence, Splunk, Fiddler, Wireshark and Service Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Avance Consulting
a medium to large enterprise environment. - A solid understanding of Agile concepts and best practices. - Tools knowledge of advantage: JIRA, Confluence, Splunk, Fiddler, Wireshark and Service Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. More ❯
Leigh, England, United Kingdom Hybrid / WFH Options
Avance Consulting
a medium to large enterprise environment. - A solid understanding of Agile concepts and best practices. - Tools knowledge of advantage: JIRA, Confluence, Splunk, Fiddler, Wireshark and Service Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. More ❯
a medium to large enterprise environment. - A solid understanding of Agile concepts and best practices. - Tools knowledge of advantage: JIRA, Confluence, Splunk, Fiddler, Wireshark and Service Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. More ❯
East London, London, United Kingdom Hybrid / WFH Options
Avance Consulting
a medium to large enterprise environment. - A solid understanding of Agile concepts and best practices. - Tools knowledge of advantage: JIRA, Confluence, Splunk, Fiddler, Wireshark and Service Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. More ❯