1st Line Support Engineer
- Hiring Organisation
- Xact Placements Limited
- Location
- Luton, Bedfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £30,000 per annum
someone early in their IT career who wants to build a solid technical foundation, gain exposure to a broad range of technologies across the Microsoft ecosystem, and progress into roles such as Senior IT Support Engineer, Network Engineer, or Security Engineer . Key Responsibilities1st Line Technical Support Provide first … line support to internal users across multiple offices and remote locations. Troubleshoot issues across Windows desktop and server environments, Microsoft 365, Azure AD, and common business applications. Resolve incidents via phone, email, remote tools, and in-person support. Manage and escalate tickets effectively within SLAs. Systems & Platform Support Administer ...