IT Support Analyst
- Hiring Organisation
- Reed Technology
- Location
- North Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000 - £30000/annum
hardware, software, and user access issues. Log, prioritise and resolve service requests and incidents. Configure and deploy laptops, devices, and user accounts. Support Microsoft environments, endpoint management, and routine system maintenance. Assist with device rollouts, migrations, upgrades, and other IT projects. Escalate complex issues where necessary and follow support … practices. Contribute to IT documentation and knowledge sharing. Skills & Experience Experience in a 1st/2nd Line Support or IT Service Desk role. Strong Microsoft troubleshooting skills across desktop and server environments. Basic networking knowledge. Exposure to Azure, Intune, and Microsoft Defender. Good understanding ...