CRM Product Lead
- Location
- Slough, England, United Kingdom
transformation. As the CRM Product Owner, you will own and enhance Microsoft Dynamics 365 for our Energy & Utilities business while leading the migration from Market to Dynamics 365 Customer Insights Journeys. Your immediate priority will be delivering a successful marketing automation migration ahead of the Market to contract expiry, ensuring … seamless campaign continuity, lead management, reporting, and customer engagement. Following the migration, you will drive the optimisation of Dynamics 365 Sales, improving forecasting, win probability modelling, and commercial processes across multiple regions. Working closely with senior leaders, Marketing, Sales, Customer Success, Finance, IT, Microsoft, and implementation partners, you will play ...