Head of Product
- Location
- Greater London, England, United Kingdom
themes and renewal risk into product decisions, and give CS the roadmap clarity they need to retain and grow accounts. The v1-to-v2 migration Support engineering in leading the migration of 70 customers from QUOODA v1 to v2. Own the customer-facing communication and experience of the migration. … point of contact for customers throughout the transition, ensuring engineering has the business and customer context needed to sequence and execute it well. Surface migration risk to engineering. Ensure engineering has unfiltered customer insight to inform their parity decisions. Own the customer-facing communication of each change — what is different ...