Lichfield, Staffordshire, United Kingdom Hybrid / WFH Options
Central England Coop
and infrastructure are available 24/7/365, while all interactions with third parties are conducted within the agreed SLAs. Some operational processes you will help oversee include: Management of Azure Use of Terraform to deploy to Azure Backup management Service alerting and monitoring Performance management of live services New service commissions and decommissions Disaster/… recovery tests Third-party management and escalation Patchmanagement Firmware upgrades How will I know if I am right for this role? To succeed, you'll be a strong problem solver, communicator, team player, and collaborator. You'll recognize the importance of building effective working relationships across the Society to help deliver our Purpose. As a cloud … computing expert, you'll bring proven experience in disaster recovery (DR), supplier management, and data backup, helping to strengthen both our people and infrastructure capabilities. We're looking for talented, positive people from all walks of life. We're ready to help you develop your existing skills with the right coaching and guidance, offering a fantastic springboard into a More ❯
and peripherals with Engineering. Maintains local and network credentials and provisions access to vulnerability scanning systems. Responsible for integration of Vulnerability assessment tooling with other security and IT systems management tools (i.e. Splunk, ServiceNow) Responsible for developing and maintaining standard processes and operating procedures, creating technical architecture diagrams and system build documentation. Responsible for operating the scanning tools and … maintaining coverage along with supporting the vulnerability management and remediation teams in understating how to remediate vulnerabilities (i.e. laptops, VMs, wireless devices) Works with vulnerability management team to build asset repositories and asset scan policies Work closely with customer delivery managers to prioritize daily tasks and participate in technical meetings with customers' technical specialists. Provide Tier 2/… support for incidents relating to security tools/solutions. Continuously improve customers' security deployments and integrate new technologies and services. Technical Skills & Competencies 5+ years of experience in Vulnerability management domain and experience with working with web Proxy teams and working on vulnerability assessment operational issues 2+ years of experience with performing systems administration in Windows, Linux, VMware environments More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Lorien
subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and gather relevant information systematically to troubleshoot and resolve issues Strong analytical, problem solving … application packaging. Demonstrate extensive experience working as a cloud/infrastructure engineer/senior engineer or in similar IT roles. Extensive experience working with common Microsoft technologies such as patchmanagement, mobile device management and monitoring systems. Extensive experience working with Windows desktop, including all levels of troubleshooting. Extensive experience working with cloud, server, desktop, network and … of tools that provide MFA, DLP, proxy services, encryption, event logging and alerting. Demonstrate examples of similar successful positions in the past. Be highly collaborative with the current team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues. Worked in the insurance or financial services sector previously. Demonstrate a More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Demonstrable experience of Windows Server based infrastructure at an enterprise level. Demonstrable experience of RedHat Linux OS based infrastructure as well as general Linux support skills Experienced in the management and maintenance of VMWare based virtualised estates. Deployment and support experience of Hyper Converged Infrastructure. Management and troubleshooting of storage technologies including NetApp & Dell. Management and troubleshooting … Directory within an on premise environment. Development of a customer desktop build with a number of bespoke/legacy applications. Packaging and deployment of applications. Experience of Microsoft Exchange management & support from 2013 onwards. Experience of MS SQL Server and SQL Database Clustering. Experience of Veeam Backup technology. Experience of Ivanti Device & Application Control implementation. Experience of patchmanagement including analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the importance of stakeholder management and More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Demonstrable experience of Windows Server based infrastructure at an enterprise level. Demonstrable experience of RedHat Linux OS based infrastructure as well as general Linux support skills Experienced in the management and maintenance of VMWare based virtualised estates. Deployment and support experience of Hyper Converged Infrastructure. Management and troubleshooting of storage technologies including NetApp & Dell. Management and troubleshooting … Directory within an on premise environment. Development of a customer desktop build with a number of bespoke/legacy applications. Packaging and deployment of applications. Experience of Microsoft Exchange management & support from 2013 onwards. Experience of MS SQL Server and SQL Database Clustering. Experience of Veeam Backup technology. Experience of Ivanti Device & Application Control implementation. Experience of patchmanagement including analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the importance of stakeholder management and More ❯
Shrivenham, Oxfordshire, United Kingdom Hybrid / WFH Options
Gold Group
and Level 3 support for enterprise systems, including Active Directory, SCCM, SolarWinds, and VDI environments. * Troubleshoot and resolve platform-related issues, escalating to engineering teams when necessary. * Assist in patchmanagement, system updates, and maintenance to ensure compliance and security. * Develop and update support documentation, including troubleshooting guides, FAQs, and knowledge base articles. * Collaborate with engineering teams to … support unified access devices (UADs), endpoint management, and virtualized environments. * Provide hands-on support for automation scripts, workflows, and infrastructure monitoring tools. * Contribute to root cause analysis efforts for recurring platform incidents. * Support capacity planning and performance optimization by analysing system usage and trends. * Offer feedback on tools and processes, identifying improvements to enhance operational efficiency. * Participate in on … networking concepts (e.g., DNS, DHCP, VLANs, and firewalls) and storage systems. * Familiarity with virtualization platforms such as VMware, Citrix, or Hyper-V. * Experience with IT monitoring tools and incident management processes. * Exposure to cloud-based platforms (AWS, Azure, or GCP) is a plus. * Certifications like MCSE, ITIL, or similar are highly desirable. Key Attributes: * Strong problem-solving skills with More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
Team Manager to take the reins of a high-performing support team delivering end-to-end user and infrastructure support across secure enterprise environments. This role blends service desk management, stakeholder collaboration, and technical team leadership across a wide-ranging infrastructure stack. It's an ideal opportunity for an experienced senior engineer or team lead ready to move into … a people-focused management role-without losing touch with the technical heartbeat of the organisation. You'll lead an 11-strong team of 1st, 2nd, and 3rd Line Engineers, manage KPIs and workflows, and shape team development while supporting internal improvement and automation initiatives using tools like Microsoft Service Center and SCOM. Key Responsibilities • Lead and develop a diverse … workflows, enforcing SLAs and KPIs • Drive automation through ITSM tooling and continuous improvement initiatives • Represent the team in Change Advisory Boards and incident escalation reviews • Coordinate software release and patchmanagement cycles • Track performance metrics, write management reports, and participate in recruitment and staff development Key Skills & Expertise • Proven experience in IT support and infrastructure environments • Familiarity More ❯
in network troubleshooting , including TCP/IP, subnets, VPNs, and physical layer components. Experience with backup technologies , disaster recovery planning, and storage systems. Familiarity with Legacy security practices and patchmanagement tools. Comfortable working with command-line tools , Scripting (eg, PowerShell, batch), and system logs for troubleshooting. Proven experience in handling incidents, problem resolution, and change control processes. … Exposure to proprietary/industry-specific Legacy applications. Understanding of virtualization platforms (eg, VMware vSphere, Hyper-V) used for on-premise VMs. Familiarity with ITIL framework or similar service management methodologies. Candidate Profile Strong attention to detail and a methodical approach to troubleshooting. Comfortable working independently as well as part of a close-knit team. Resilient and able to More ❯
is cloud-based. Basic understanding of network configuration as it pertains to system connectivity. Broad understanding of security principles and secure development practices in enterprise systems. API Development/Management (RESTful, SOAP): Experience in designing, implementing, and consuming APIs for seamless data exchange between PAS and other systems. System Enhancement & Integration: Focus on improving PAS capabilities through configuration, customisation … colleagues at all levels. Understanding and experience working within the ITIL Service Delivery framework. Technical skills: Cloud Platforms and SaaS/PaaS solutions Application configuration PAS Data Model API Management Policy Administration System configuration Mimecast Performance Testing Patchmanagement, Group policy management Understanding of: Security (All disciplines) Data & Reporting (Desirable) Policy Administration Systems (Insurance) Microsoft & Google More ❯
is cloud-based. Basic understanding of network configuration as it pertains to system connectivity. Broad understanding of security principles and secure development practices in enterprise systems. API Development/Management (RESTful, SOAP): Experience in designing, implementing, and consuming APIs for seamless data exchange between PAS and other systems. System Enhancement & Integration: Focus on improving PAS capabilities through configuration, customisation … colleagues at all levels. Understanding and experience working within the ITIL Service Delivery framework. Technical skills: Cloud Platforms and SaaS/PaaS solutions Application configuration PAS Data Model API Management Policy Administration System configuration Mimecast Performance Testing Patchmanagement, Group policy management Understanding of: Security (All disciplines) Data & Reporting (Desirable) Policy Administration Systems (Insurance) Microsoft & Google More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
As an Applications Engineer, you'll have a role that's out of the ordinary. You'll be key in supporting the Skyview Virtual Environment and the existing Network Management System supporting the development of satellite communications services to the UK MOD. In this position, you will be experienced in Virtual Hosting system design, support and implementation. This will … and implementation of a new Hosting Platform, including an NMS to support new service solutions. Implementation of firmware and software patches on the network elements in accordance with the PatchManagement Policy. Evaluation, specification, and implementation of new network management capability on the system. Please note that the successful candidate will be required to pass a targeted … onsite and 3 days working from home. You may be required to travel to other sites nationally and internationally. Essential Experience of the Applications Engineer Demonstrable experience in Network Management technologies. Proficient in the use of Linux and use of Microsoft Windows Server and Workstation. Ability to configure IBM Tivoli suite modules. (Netcool Omnibus, Netcool Omnibus Probes, Tivoli Integrated More ❯
Chippenham, Wiltshire, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
As an Applications Engineer, you'll have a role that's out of the ordinary. You'll be key in supporting the Skyview Virtual Environment and the existing Network Management System supporting the development of satellite communications services to the UK MOD. In this position, you will be experienced in Virtual Hosting system design, support and implementation. This will … and implementation of a new Hosting Platform, including an NMS to support new service solutions. Implementation of firmware and software patches on the network elements in accordance with the PatchManagement Policy. Evaluation, specification, and implementation of new network management capability on the system. Please note that the successful candidate will be required to pass a targeted … onsite and 3 days working from home. You may be required to travel to other sites nationally and internationally. Essential Experience of the Applications Engineer Demonstrable experience in Network Management technologies. Proficient in the use of Linux and use of Microsoft Windows Server and Workstation. Ability to configure IBM Tivoli suite modules. (Netcool Omnibus, Netcool Omnibus Probes, Tivoli Integrated More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Marshall Land Systems Canada Inc
solutions into the environment. What's previous experiences and skills do you need? Methodological approach to the introduction of New Software, Applications and Services, to the environment, therefore project management experience, qualifications is beneficial; A thorough administrator level understanding of Windows 10 and Server 2016: Experience of Windows registry and file system; Experience of Microsoft Group Policies and Active … Directory Scripting using tools such as PowerShell; Windows 10 support and patchmanagement using WSUS, LANDesk (or equivalent desktop management tools) Experience of working in a Citrix 7.x environment Knowledge and practical experience of application packaging, customisation and deployment methodologies and toolsets. Application virtualisation (App-V) on current Windows 10 with centralised management. Experience of delivering Engineering … tools application support - (Autodesk, Catia would be an advantage) Experience of Server management and knowledge of VMWare would be an advantage Experience of Microsoft Office 2016, 2019 and above deployment and customisation Experience of contributing to the development of the deployment service, particularly relating to the development of technical methodologies, best practice, policies, procedures and associated documentation Experience of More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
of end user products is not compromised and follow appropriate security procedures. Maintain and update confluence operational documents, such as knowledge bases and user guides. Participate in project work, patchmanagement, hardware refreshes and software upgrades. Actively monitor system alerts, and take appropriate action to mitigate issues . Support the audit process, and adhere to the asset decommissioning … process. Ensure asset management records are accurate and well maintained. Good communication skills with the capability to articulate technical solutions to non-technical users. Provide technical expertise to the 1st line support team, and collaborate to ensure efficient resolutions. Participate in the 2nd line on-call rota, approximately 1 in every 5 weeks. The role is for you if... … OS, MacOS, Android, and iOS. Good understanding of TCP/IP/DNS/DHCP technologies. Working knowledge of Microsoft Windows Server 2016 onwards. Knowledge of software distribution and patch management. Excellent analytical skills. Stakeholder and third party management skills. Successful team player. Act as a role model for technical competence and helpfulness, and willingness to share knowledge More ❯
infrastructure Monitor system performance and proactively identify/resolve issues Maintain detailed documentation of system setup, configuration, procedures and change Implement and manage security platforms including endpoint protection and patchmanagement to protect data and shared IT infrastructure Manage backup solutions to ensure data recovery and resiliency Work as part of the Infrastructure and Systems Engineering team to More ❯
City of Westminster, Greater London, Admiralty Arch, United Kingdom
Spencer Rose
infrastructure Monitor system performance and proactively identify/resolve issues Maintain detailed documentation of system setup, configuration, procedures and change Implement and manage security platforms including endpoint protection and patchmanagement to protect data and shared IT infrastructure Manage backup solutions to ensure data recovery and resiliency Work as part of the Infrastructure and Systems Engineering team to More ❯
Farnborough, Hampshire, South East, United Kingdom
Gama Group Limited
and ensuring our products and cloud infrastructure are secure, resilient, and compliant. In this role, you will have the unique opportunity to lead our SOC2 audit activities, perform risk management reviews, and drive our vulnerability management program in alignment with industry best practices. Your keen eye for detail and exceptional problem-solving skills will be invaluable in analysing … standards. Translate audit findingsand test results into clear, actionable tasks for the engineering and DevOps teams. Perform vendor security assessments, managing risk across our supply chain. Manage vulnerability and patchmanagement, ensuring critical software libraries are kept up to date. Enforce security policies, particularly regarding open-source software and licensing compliance. Plan and lead annual Business Continuity and More ❯
often integrates with many other core insurance systems (CRM, Claims, Billing, Data Warehouses). Technical skills: Cloud Platforms and SaaS/PaaS solutions Application configuration PAS Data Model API Management Policy Administration System configuration Mimecast Performance Testing Patchmanagement, Group policy management Understanding of: Security (All disciplines) Data & Reporting (Desirable) Policy Administration Systems (Insurance) Microsoft & Google More ❯
often integrates with many other core insurance systems (CRM, Claims, Billing, Data Warehouses). Technical skills: Cloud Platforms and SaaS/PaaS solutions Application configuration PAS Data Model API Management Policy Administration System configuration Mimecast Performance Testing Patchmanagement, Group policy management Understanding of: Security (All disciplines) Data & Reporting (Desirable) Policy Administration Systems (Insurance) Microsoft & Google More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
directly influence how technology supports services nationwide. IT Helpdesk Technician Responsibilities Deliver 1st line IT support both remotely and on-site Manage and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft 365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD … Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st … IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate More ❯
Microsoft SCSM. • Oversee team performance, recruitment, and staff development activities. • Coordinate with third-party vendors and internal teams to resolve issues and manage escalations. • Participate in Change and Release Management processes and act as a CAB member. • Monitor patchmanagement, software deployments, and reporting using SCOM, SQL, ePo, and Excel. Your Experience: We're looking for a More ❯
Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system Accreditation. Defining product security requirements, advising development teams on suitable implementation standards and techniques and overseeing product development activities. Liaison with Security Accreditors and Security Assurance … Coordinators in support of security accreditation. Preparation of Protection Profiles, Security Targets and Evaluation Management Plans, and liaison with NCSC and commercial evaluation teams in support of evaluation activities. Preparation of TEMPEST Control Plans, advising development teams on appropriate implementation techniques, and liaising with TEMPEST test facilities. Advising development teams on suitable platform lockdown and configurations, and supporting Penetration … test activities. Analysing penetration test results and preparation of remedial action plans. Prepare and implement through life support and maintenance for product security including vulnerability and patchmanagement plans Lead security incident management teams during incident/crisis situations in conjunction with Head of Product Security for EW/FCA Review and maintain corporate product security policies. More ❯
third-party service suppliers to ensure timely issue resolution Install and manage Microsoft Client Operating Systems In-depth understanding and administration of Active Directory, including Group Policies. User account management, security group administration, onboarding/offboarding processes and device enrolment/documentation Install, set up, and perform maintenance on network printers and wireless devices Understand and maintain mobile devices … serving as the second point of contact for warehouse hand scanner hardware Manage and support Office 365, including user and service administration Responsible for patchmanagement across site servers, desktops, servers & MAC estate Analyse and troubleshoot complex hardware, software, and support Network engineering with network problems. Maintain documentation for systems, configurations, and troubleshooting procedures Create and update procedural … for common issue resolution Provide guidance and mentorship to junior support engineers Technical skills required. Administer SharePoint online, managing groups, security, permissions Supporting multiple sites from HQ utilising remote management tools Utilise and maintain Active Directory, handling security groups and user on/off-boarding Provide orientation and guidance to users on new software and computer equipment Implementation and More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum, Negotiable, Pro-rata
the ability to work independently and as part of a team are also essential qualities for this role. About the role The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and … and Teams administration and support Azure and Active Directory maintenance Service Desk and General IT support Cyber awareness and action Documentation and Governance Automated deployment of software applications, security patchmanagement and end-point configuration. More ❯