Bath, Somerset, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Clevedon, Avon, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Weston-Super-Mare, Avon, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Security Design & Implementation: Develop, implement, and maintain robust security architectures and controls for cloud and on-premises infrastructures, supporting business growth while ensuring security best practices are followed. Threat Management: Proactively monitor and respond to security incidents, vulnerabilities, and threats, applying advanced techniques to safeguard systems from cyber-attacks. System Hardening & Configuration: Ensure that all infrastructure systems (e.g., servers … laws (e.g., GDPR), security frameworks, and internal policies, contributing to audits and risk assessments where required. Automation & Optimisation: Identify opportunities for automation within security operations, from threat detection to patchmanagement, to drive efficiency and scalability. Continuous Improvement: Stay up to date with emerging security trends, vulnerabilities, and technologies, and continually improve security processes and policies to adapt More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
resolve hardware and software issues efficiently Manage ticket queues and escalate issues when required Deliver outstanding customer service and clear communication at all times Assist with onboarding/offboarding, patchmanagement, and system upgrades Collaborate with internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client More ❯
Directory Group Policies. Respond to customer queries. Take part in a 24/7 on-call rota, working one week in six. What you’ll bring: Strong understanding of patchmanagement and deployment. Experience with MS Exchange, VMWare, Citrix VDI, Remote Access/VPNs, and Windows Server 2019/22. Familiarity with computer networks and security concepts, including More ❯
recruit an Infrastructure Endpoint Engineer. This role will focus on managing and securing the organisation’s endpoint estate, including imaging, patching, application deployment, and device configuration, while modernising endpoint management through Intune and Windows Autopilot. Key Responsibilities of the Infrastructure Endpoint Engineer: Manage endpoint devices using SCCM (Configuration Manager) and Intune Oversee the imaging process for laptops, desktops, and … health, performance, and compliance, proactively addressing issues Provide technical support and escalation for endpoint-related incidents Recommend and implement improvements to existing endpoint solutions Maintain accurate documentation for endpoint management processes and configurations Key Requirements of the Infrastructure Endpoint Engineer: Proven experience in endpoint management using SCCM/Configuration Manager and Intune Strong understanding of Windows operating systems … device imaging, and application deployment Knowledge of patchmanagement processes and security best practices Excellent troubleshooting, analytical, and problem-solving skills Strong communication and interpersonal skills Desirable Certifications: ITIL Foundation; CompTIA Security+ (or equivalent), Microsoft 365 Certified: Endpoint Administrator Associate; Microsoft Certified: Security, Compliance, and Identity Fundamentals (or equivalent) Apply now to speak with VIQU IT in confidence. More ❯
line of business applications ( including the Microsoft suite, Teams, CCH Central, Virtual Cabinet, Caseware, Alphatax) - Manage hardware and software lifecycles, including procurement, deployment, and retirement. - Ensure robust update control, patchmanagement, and system monitoring. Governance & Security - Implement and maintain strong IT governance frameworks, including risk management and compliance. - Lead cybersecurity strategy, including threat detection, incident response, and … staff awareness training. - Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with … Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training & Communication - Promote IT literacy across the More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
PLANET RECRUITMENT SERVICES LTD
line of business applications ( including the Microsoft suite, Teams, CCH Central, Virtual Cabinet, Caseware, Alphatax) - Manage hardware and software lifecycles, including procurement, deployment, and retirement. - Ensure robust update control, patchmanagement, and system monitoring. Governance & Security - Implement and maintain strong IT governance frameworks, including risk management and compliance. - Lead cybersecurity strategy, including threat detection, incident response, and … staff awareness training. - Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with … Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training & Communication - Promote IT literacy across the More ❯
Ilford, Essex, England, United Kingdom Hybrid / WFH Options
Reed
automation. Microsoft 365 Suite – Support collaboration tools including SharePoint, Exchange, and Teams. End User Computing (EUC) Expertise Microsoft Intune – Manage devices securely across corporate and BYOD environments. Azure Device Management – Provision and monitor endpoints with Autopilot and Defender for Endpoint. Windows Autopilot & Endpoint Analytics – Enhance onboarding and user experience. PatchManagement & Compliance Reporting – Maintain security and regulatory More ❯
Cheshire, England, United Kingdom Hybrid / WFH Options
Cathcart Technology
horizon. The Role You'll lead a small but capable IT Support and Infrastructure team covering the UK and a handful of international sites. It's a mix of management and technical work; roughly one third people leadership and two thirds hands on support and projects. You'll take charge of day to day IT operations across the business … managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation runs a mix of on prem and cloud technology, with an emphasis on security, reliability, and regulatory compliance. You'll … What You'll Be Doing Lead and support a small IT team - coaching, appraisals, and development. Manage helpdesk performance and escalate complex technical issues. Oversee infrastructure operations (servers, networks, patchmanagement, firmware). Support sites in the UK and internationally (Paris, Malta, Hong Kong). Work closely with vendors on renewals and support contracts. Take part in on More ❯
Cheshire West and Chester, Cheshire, United Kingdom Hybrid / WFH Options
Cathcart Technology
horizon. The Role You'll lead a small but capable IT Support and Infrastructure team covering the UK and a handful of international sites. It's a mix of management and technical work; roughly one third people leadership and two thirds hands on support and projects. You'll take charge of day to day IT operations across the business … managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation runs a mix of on prem and cloud technology, with an emphasis on security, reliability, and regulatory compliance. You'll … What You'll Be Doing Lead and support a small IT team - coaching, appraisals, and development. Manage helpdesk performance and escalate complex technical issues. Oversee infrastructure operations (servers, networks, patchmanagement, firmware). Support sites in the UK and internationally (Paris, Malta, Hong Kong). Work closely with vendors on renewals and support contracts. Take part in on More ❯
professional qualification to master's level or relevant equivalent experience. Desirable Customer facing skills course or equivalent experience. Knowledge and Experience Essential Extensive experience working in an ICT Service Management environment managing a 2nd level team. Sound knowledge of the following technical products: Windows, Active Directory, Microsoft SCCM, Microsoft Office, NHSmail, Patchmanagement systems. Desirable A good … working knowledge of Information Security Management Standards. Skills, Abilities and Attributes Essential Active and extensive problem solving and analytical skills. Ability to lead a team of IT professionals. Ability to plan and prioritise the workload of a disparate IT team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and More ❯
large Microsoft Windows Server estate Required knowledge: Windows Server Administration IP Networking PowerShell VMWare Desirable knowledge: Security & Anti-Malware tools Disaster Recovery and Backup tools: Commvault, Zerto Vulnerability and PatchManagement tools: Nucleus, Shavlik Monitoring tools: Nagios, Prometheus, Grafana, Elastic, Dynatrace Database Administration: Microsoft SQL Server Container Platforms: Docker, Kubernetes Application Support: Java, Tomcat, Nginx, RabbitMQ, ActiveMQ Automation More ❯
audits, IT risk assessments and compliance reporting. Identify opportunities for continuous improvement. Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patchmanagement Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
audits, IT risk assessments and compliance reporting. Identify opportunities for continuous improvement. Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patchmanagement Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values More ❯
audits, IT risk assessments and compliance reporting. Identify opportunities for continuous improvement. Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patchmanagement Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
audits, IT risk assessments and compliance reporting. Identify opportunities for continuous improvement. Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patchmanagement Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
EFCI Group Ltd
technical leads, and vendors to ensure all functional and technical changes are thoroughly validated and deployed with minimal disruption, upholding strict quality and governance standards. Key Responsibilities 1. Test Management Strategy Develop and implement comprehensive test strategies, plans, and schedules for Oracle Fusion Cloud releases, including the management of Oracle's quarterly updates and P2T refreshes. Oversee all … across multiple global environments. Define and enforce release governance and quality standards, including version control, rollback procedures, and cutover planning. Collaborate with Oracle Support and internal teams for essential patchmanagement and environment maintenance. Conduct release readiness reviews, ensuring compliance with ITIL, SOX , and internal audit requirements. 3. Quality Leadership Establish and monitor KPIs for testing and release … testing resources, ensuring smooth handoffs and clear communication across a multi-vendor, global delivery model. Essential Knowledge, Skills and Experience 510 years of proven experience in Test and Release Management, specifically within Oracle Fusion Cloud (ERP, HCM, SCM) environments. Deep, hands-on experience managing the complexities of Oracle quarterly updates , P2T refreshes, and multi-environment landscapes. Strong understanding of More ❯
HU7 4US, Sutton on Hull, East Riding of Yorkshire, United Kingdom
Consortium Professional Recruitment Ltd
issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patchmanagement Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments What More ❯
Harlow, Essex, England, United Kingdom Hybrid / WFH Options
New Era Fuels Ltd
including servers, storage systems, and networking devices. Ensure data security by implementing and maintaining robust security measures, such as firewalls, intrusion detection systems, and encryption protocols. Lead vulnerability and patchmanagement activities to identify and remediate security vulnerabilities in IT systems and applications, with support from managed SOC. Monitor and maintain network reliability by troubleshooting connectivity issues and … Conduct regular security audits and assessments to identify potential risks and recommend appropriate mitigation strategies Stay current with emerging technologies, industry trends, and best practices in IT security, infrastructure management and ensuring a modernized IT support function. Provide guidance and mentorship to junior IT staff, assisting with technical escalations and knowledge sharing Document IT infrastructure configurations, procedures, and troubleshooting … the day-to-day activities of the IT department, creating a culture of continuous improvement and managing a programme of change across all systems and processes. Support the senior management team across the business where IT plays an enabling role to achieve their goals. To assess the effectiveness of IT infrastructure and applications, and to make recommendations for changes More ❯
projects, including deployments, upgrades, and service improvements, always advocating for the end user. Manage IT assets, coordinate warranty repairs, and ensure accurate tracking of equipment. Contribute to weekly service management reviews, sharing insights on user support trends and opportunities for improvement. Behaviours & Skills: Committed to delivering the highest standard of end user support. Excellent communicator, able to explain technical … systems and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patchmanagement, and compliance. Familiarity with virtualization, cloud platforms, and remote support tools. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA A+) are a plus. *Rates depend on More ❯
Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Russell Taylor Group Ltd
ll design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and mobile antivirus software, encryption modules, patchmanagement programs, insider threat protection, incident response plans, forensic capabilities, and regulation compliance). You'll conduct comprehensive attack path analysis and threat modelling, mapping adversary tactics and … and network devices considering the sensitivity of Operational Technology testing. You'll lead collaboration efforts with other cybersecurity experts on team to develop well-constructed approaches to ICS risk management, mitigation, and monitoring strategies. You'll mentor younger members of the team regarding ICS OT cybersecurity, Infrastructure & Network Engineering. Where will you be working? Our client has been a More ❯
scaled containerisation such as those managed by Kubernetes • Architectures for sharing databases between processes & locking strategies • Linux platforms such as RHEL and/or Ubuntu • System Administrator experience including patchmanagement, monitoring e.g. SCOM, mitigating security vulnerabilities. • Secure by Design principles • Design and implementation of CI/CD pipelines, with embedded DevSecOps practices • Machine learning models for object More ❯