NMC/NOC Operations Manager
- Hiring Organisation
- TXO
- Location
- Kingston Upon Hull, England, United Kingdom
Reporting to the Head of Resource Planning & Dimensioning, this exciting new role is responsible for managing the NOC Team monitoring the network performance, maintenance and in-life operations for all services managed on behalf of TXO. Specific responsibilities Operations Leadership Provide end-to-end operational leadership … network performance against defined KPIs and SLAs Establish and embed operational best practices, standards, and governance frameworks Maintenance & Service Assurance Oversee preventative and reactive maintenance strategies to ensure service continuity Lead fault management, incident response, and service restoration activities Own and drive root cause analysis ...