Senior Customer Success Manager
- Location
- Greater London, England, United Kingdom
build and motivated to up-level the status quo! Qualifications 8+ years of relevant work experience in customer-facing customer success, technical account management or strategic consulting. B2B SaaS experience in a high-paced environment is a benefit. Procurement experience (procurement, sourcing, or vendor management background) and familiarity … with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools. Excellent interpersonal skills and ability to establish quick rapport and trust with customers. Strong project management skills to manage a dynamic customer portfolio. Creative problem solver while being ...