Service Delivery Manager - Manchester Airport Group
- Hiring Organisation
- Leidos
- Location
- Manchester, England, United Kingdom
critical on-site stock Operational & IT Incident Management; service recovery of assets and support to major IT incidents. Systems Utilisation, Data analysis and reporting. Resource & Maintenance Scheduling, gap analysis and impacts. Workforce Planning & Resource Management: long-term planning for resource, service improvements, and operational resilience. Adherence … projects. Cost Control & Efficiencies Cost Control: ensure ‘real-time’ capture within CRM (Salesforce Lightning) and correct labour charging to direct and indirect codes. Monitor resource deficits and any overtime requirements ensuring all Engineers working any additional hours have prior approval against business needs. Own process for small ...