German Speaking Senior Engagement Manager
- Location
- Greater London, England, United Kingdom
partners and subcontractors, ensuring roles, capacity, responsibilities and dependencies are clear and actively managed. Establish appropriate programme governance, including delivery cadence, executive reporting, RAID management, decision tracking and escalation paths. Anticipate delivery risks and lead a solution-oriented approach to resolving them quickly. Act as the senior delivery connector … product and latest releases. Maintain a strong understanding of CX and AI trends, customer operating models and Zendesk’s product direction. Maintain accurate project, resource, financial and forecasting information in Zendesk’s Professional Services systems, including resource management, budget control and billing. Qualifications Professional fluency in both ...