Service Delivery Manager- SAP Retail
- Hiring Organisation
- HCLTech
- Location
- London Area, United Kingdom
seeking a seasoned Service Delivery Manager (SDM) to lead a high-scale SAP landscape for a luxury fashion retail brand, spanning end-to-end application development, enhancements, and 24x7 application support. The SDM will own service delivery outcomes, orchestrate multi-vendor teams, drive platform … robust business continuity for core retail processes such as merchandise buying, allocation, pricing, promotions, inventory, omni-channel operations, and financial close. Key Responsibilities 1) Service Delivery & Operations · Own end-to-end service delivery (incident, problem, change, release, environment, knowledge) across development and support. · Establish and enforce ...