20 of 20 Systems Management Server (SMS) Jobs in England

our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital … UK and Ireland. KEY RESPONSIBILITIES Support the ISQG Team with day-to-day adherence to security and quality standards. Conduct quality and service management internal audits, workshops, and various related meetings. Maintenance of the organisation … s quality and service management documentation, including regular reviews and updates to policies, procedures and guideline documents. Maintenance of the QMS/SMS risk and action logs. Liaison with external and internal auditors, review and issue of audits reports, maintenance of audit findings logs and proactive follow up More ❯

in customer-centric functions and a strong understanding of the associated capabilities and applications. A solid knowledge of Financial Services, including core administration systems, is highly desirable, along with expertise in the data and integration design dependencies required to deliver efficient service operational processes. Additionally, the candidate will … service solutions while demonstrating the ability to seamlessly integrate diverse vendor systems. You will design reliable solutions to support operations, security, and risk management, ensuring they align with business goals and architectural standards. You will also balance fast delivery with the need to avoid long-term technical challenges. … with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems. Strong understanding More ❯

manually and via the dialler and answer inbound calls to collect amounts past due and set affordable repayments. Communicating with customers via digital channels (SMS, email and chat) Working with customers who may be facing financial difficulties and working with them to come up with a solution. Making informed decisions More ❯

event. Role Duties include: Attending sporting facilities and events, the events team install and manage the smooth running of timing and scoring data systems Supporting senior members of the team Attending weekday and weekend events Preparing equipment (inclusive of packing vans and cleaning equipment ready for Events) Planning … workload Installing/testing technical IT equipment and systems Testing equipment and systems Project management – for the lead up to an Event Liaising with customers – via calls, emails and face to face Hardware support IT and software knowledge with experience with Microsoft Excel Learning … equipment to collate timing/scoring data, produce results and the dissemination of this to participants and spectators using a variety of mediums including SMS results messages, television graphics, electronic scoreboards, LED video screens, custom event aps, social media and tracking tools. APG Leisure (our swimming products side of the More ❯

Marketing, Creative, Development and Customer Experience teams. You’ll lead the day-to-day operation of both BAU and lifecycle communications across email and SMS, oversee our customer segmentation strategy, and own the ongoing optimisation of our newly launched loyalty program. You will champion data-led decision-making, turning customer … against monthly revenue and retention targets by driving performance across CRM KPIs. Oversee execution of BAU, campaign, and automated lifecycle communications across Email and SMS (Klaviyo and Yotpo), ensuring alignment with the global marketing calendar. Lead segmentation strategy and personalisation efforts, using customer data to deliver relevant, impactful messaging that … platforms is a plus. Highly proficient in campaign setup, email communications, customer journey mapping, and dynamic functionality. Strong attention to detail. Proven project management abilities. Excellent problem-solving skills. Enthusiastic self-starter with a hunger to learn. Strong planning and organisational skills. Culture & Benefits Everything we do at More ❯

Marketing, Creative, Development and Customer Experience teams. You’ll lead the day-to-day operation of both BAU and lifecycle communications across email and SMS, oversee our customer segmentation strategy, and own the ongoing optimisation of our newly launched loyalty program. You will champion data-led decision-making, turning customer … against monthly revenue and retention targets by driving performance across CRM KPIs. Oversee execution of BAU, campaign, and automated lifecycle communications across Email and SMS (Klaviyo and Yotpo), ensuring alignment with the global marketing calendar. Lead segmentation strategy and personalisation efforts, using customer data to deliver relevant, impactful messaging that … platforms is a plus. Highly proficient in campaign setup, email communications, customer journey mapping, and dynamic functionality. Strong attention to detail. Proven project management abilities. Excellent problem-solving skills. Enthusiastic self-starter with a hunger to learn. Strong planning and organisational skills. Culture & Benefits Everything we do at More ❯

and customer facing meetings. Provide written and oral summary status incident governance reports with executive summaries, trend analysis and recommendations provided to senior management and stakeholders. Provide training, support and guidance for less experienced team members. Ensure supplier managed Major Incidents and activities are effectively communicated and progressed. … informative and timely business communications are provided throughout the duration of each major incident. Provide written and oral summary status reports to senior management and stakeholders for complex major incidents. Coordinate the activities and follow the processes required to deliver and manage major … incidents at agreed levels to business users and customers. Responsible for ensuring that the MIM team and Command Centre complete routine tasks such as SMS and written communications are sent, ITSM ticketing system and dashboards are updated and all relevant reports are completed. Completion of input to Daily, Weekly and More ❯

and customer facing meetings. Provide written and oral summary status incident governance reports with executive summaries, trend analysis and recommendations provided to senior management and stakeholders. Provide training, support and guidance for less experienced team members. Ensure supplier managed Major Incidents and activities are effectively communicated and progressed. … informative and timely business communications are provided throughout the duration of each major incident. Provide written and oral summary status reports to senior management and stakeholders for complex major incidents. Coordinate the activities and follow the processes required to deliver and manage major … incidents at agreed levels to business users and customers. Responsible for ensuring that the MIM team and Command Centre complete routine tasks such as SMS and written communications are sent, ITSM ticketing system and dashboards are updated and all relevant reports are completed. Completion of input to Daily, Weekly and More ❯

and a team of Contact Centre and IPT environment experts provides a recipe for business transformational success. Cirrus solutions combines best in class voice, SMS, chat, email and social media. With a true cloud infrastructure, Cirrus operates on a real-time basis with unlimited scalability and the highest level of … communicate overage to relevant departments; solutions sales/SLT to iteratively improve commercial model for professional services pricing. Research and implement appropriate project management tools and resources. Responsible for embedding these within the team and ensuring adoption, creating a uniform approach to delivery. Continually looking to improve documentation … Working knowledge of Microsoft Project, Excel, Word, PowerPoint presentations and Outlook. Formal training such as PRINCE2, PMP, AGILE, ITIL. Understanding of current project management IT solutions/tools. Extensive experience in delivering complex telephony, contact centre, cloud and data solutions. 3-5 years managing telecoms deployments for multiple More ❯

deploy as appropriate: Our bespoke Questionnaire Management Platform (QMP) is typically used for national survey programmes that combine elements of paper, online, SMS and telephone surveys IQVIA Connection allows real-time and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can … processes and working practices to consistently deliver high standards of stakeholder satisfaction. You will collaborate with internal teams including client engagement, operations, project management, consultancy and reporting, as well as a list of approved vendors to ensure consistent delivery against contractually agreed SLA's and related KPIs. Whether … ensure problems and queries are dealt with swiftly and efficiently. Responsibilities Overseeing the timely and accurate set up and delivery of technical operational systems for all work programmes including QMP, OCR scanning, data capture and data deliverables Day to day supervision of Technical Service staff, supporting career aspirations More ❯

deploy as appropriate: Our bespoke Questionnaire Management Platform (QMP) is typically used for national survey programmes that combine elements of paper, online, SMS and telephone surveys IQVIA Connection allows real-time and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can … processes and working practices to consistently deliver high standards of stakeholder satisfaction. You will collaborate with internal teams including client engagement, operations, project management, consultancy and reporting, as well as a list of approved vendors to ensure consistent delivery against contractually agreed SLA's and related KPIs. Whether … ensure problems and queries are dealt with swiftly and efficiently. Responsibilities Overseeing the timely and accurate set up and delivery of technical operational systems for all work programmes including QMP, OCR scanning, data capture and data deliverables Day to day supervision of Technical Service staff, supporting career aspirations More ❯

deploy as appropriate: Our bespoke Questionnaire Management Platform (QMP) is typically used for national survey programmes that combine elements of paper, online, SMS and telephone surveys IQVIA Connection allows real-time and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can … processes and working practices to consistently deliver high standards of stakeholder satisfaction. You will collaborate with internal teams including client engagement, operations, project management, consultancy and reporting, as well as a list of approved vendors to ensure consistent delivery against contractually agreed SLA's and related KPIs. Whether … ensure problems and queries are dealt with swiftly and efficiently. Responsibilities Overseeing the timely and accurate set up and delivery of technical operational systems for all work programmes including QMP, OCR scanning, data capture and data deliverables Day to day supervision of Technical Service staff, supporting career aspirations More ❯

deploy as appropriate: Our bespoke Questionnaire Management Platform (QMP) is typically used for national survey programmes that combine elements of paper, online, SMS and telephone surveys IQVIA Connection allows real-time and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can … processes and working practices to consistently deliver high standards of stakeholder satisfaction. You will collaborate with internal teams including client engagement, operations, project management, consultancy and reporting, as well as a list of approved vendors to ensure consistent delivery against contractually agreed SLA's and related KPIs. Whether … ensure problems and queries are dealt with swiftly and efficiently. Responsibilities Overseeing the timely and accurate set up and delivery of technical operational systems for all work programmes including QMP, OCR scanning, data capture and data deliverables Day to day supervision of Technical Service staff, supporting career aspirations More ❯

deploy as appropriate: Our bespoke Questionnaire Management Platform (QMP) is typically used for national survey programmes that combine elements of paper, online, SMS and telephone surveys IQVIA Connection allows real-time and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can … processes and working practices to consistently deliver high standards of stakeholder satisfaction. You will collaborate with internal teams including client engagement, operations, project management, consultancy and reporting, as well as a list of approved vendors to ensure consistent delivery against contractually agreed SLA's and related KPIs. Whether … ensure problems and queries are dealt with swiftly and efficiently. Responsibilities Overseeing the timely and accurate set up and delivery of technical operational systems for all work programmes including QMP, OCR scanning, data capture and data deliverables Day to day supervision of Technical Service staff, supporting career aspirations More ❯

holders will be responsible for sourcing, qualifying and closing new opportunities. Requirements: 5+ years of proven experience gained in B2B Sales and Account Management demonstrating the ability to identify, prospect, qualify, negotiate and convert business opportunities into business sales, preferably in telecommunications, IT industry or financial institutions/… towards MobiWeb. Proficient knowledge of a second foreign language, besides English, will be considered as an additional asset. MobiWeb is one of the largest SMS messaging providers in the world and a licensed telecommunications service provider in several countries. MobiWeb is the ideal partner for companies that demand high quality … SMS messaging services and mobile communications, meeting the most demanding enterprise requirements. Who we are We are professionals with high technical and commercial experience, always focused on customer satisfaction and technological innovation. We get excited when we overcome obstacles and complete missions. We are ambitious and see every challenge as More ❯

Job holders will be responsible for sourcing, qualifying and closing new opportunities. Requirements: 5+ years of proven experience in B2B Sales and Account Management demonstrating the ability to identify, prospect, qualify, negotiate and convert business opportunities into sales, preferably in telecommunications, IT industry or financial institutions/FinTech … professional communication skills. This position requires strong prospecting skills with a deep understanding of different customer profiles, delivery of high standards of account management for new and existing business accounts, confident communication of the benefits of our products and services, selling to Medium-Large Enterprises with improved margins … towards MobiWeb. Proficient knowledge of a second foreign language, besides English, will be considered as an additional asset. MobiWeb is one of the largest SMS messaging providers in the world and a licensed telecommunications service provider in several countries. Headquartered in Canada, MobiWeb has offices in Hong Kong, United Kingdom More ❯

Responsibilities: MFA Implementation using Microsoft Common (MS Entra ID) Microsoft Entra ID (formerly known as Azure AD) is a comprehensive identity and access management solution. Implementing Multi-Factor Authentication (MFA) using Microsoft Entra ID involves several steps and considerations: Deployment Planning: Before starting the deployment, it's essential … Various methods can be used for the second factor of authentication, such as: Microsoft Authenticator app FIDO2 security keys Hardware and software OATH tokens SMS and voice call verification Configuration: Setting up MFA involves configuring policies and settings in the Microsoft Entra admin center. This includes creating Conditional Access policies … is unavailable. The Microsoft Authenticator app is often recommended for its flexibility and usability. Migrating from OpenAM: OpenAM is an open-source access management solution that provides authentication, authorization, and federation services. Migrating from OpenAM to another platform, such as Microsoft Entra ID, involves several steps. All profiles More ❯

across a wide range of BBC output (both in-house, independent and partnerships) in a range of media including fixed line and mobile telephony, SMS and online. Experience in interactive services is a pre-requisite and an understanding of multiple platforms is preferable. This role will work with the ITACU … for example) and being able to identify unusual activity that may indicate an attempt to manipulate a result. • To maintain the ITACU Interactivity Management System (IMS), uploading evidence of appropriate compliance checks and contingencies. • To form effective internal working relationships with managerial, content production, technical, legal/business More ❯

VPN Connections, Aerohive, Fortinet Firewalls, Palo Alto and Juniper Firewalls, switches and access points Meraki and Extreme Wi-Fi and Switching Microsoft operating systems, Netsuite, PRTG Network Monitor, TeamViewer, SolarWinds Experience of security solutions such as End point, Identity Management, CASB and MDR Experience with … Building ManagementSystems (BMS) protocols such as Modbus and BACnet Experience working with Operational Technology (OT) networks including Industrial Switching, LoRaWAN, 4/5G Routers, SMS gateways and low voltage (24VDC) hardware installations Cisco CCNA/CCDA/CCNP/CCDP This is a fantastic opportunity to join a growing, fresh More ❯

VPN Connections, Aerohive, Fortinet Firewalls, Palo Alto and Juniper Firewalls, switches and access points Meraki and Extreme Wi-Fi and Switching Microsoft operating systems, Netsuite, PRTG Network Monitor, TeamViewer, SolarWinds Experience of security solutions such as End point, Identity Management, CASB and MDR Experience with … Building ManagementSystems (BMS) protocols such as Modbus and BACnet Experience working with Operational Technology (OT) networks including Industrial Switching, LoRaWAN, 4/5G Routers, SMS gateways and low voltage (24VDC) hardware installations Cisco CCNA/CCDA/CCNP/CCDP This is a fantastic opportunity to join a growing, fresh More ❯