TechnicalSupportSpecialist Hematology and Urine Analysis Join us as a TechnicalSupportSpecialist Hematology and Urine Analysis at Beckman Coulter Dx North America . We are seeking a dedicated professional to provide second-level support for hematology and urine analysis instruments, ensuring customer satisfaction through effective troubleshooting, training, and operational verification. This … role involves working independently within Italy or the UK, with potential travel across Europe. Responsibilities include: Resolving technical issues related to hematology and urine analysis systems. Training customers and service engineers. Supporting applications and verifying system performance and data quality. Operating independently within designated territories, with travel as needed. Minimum Requirements: Biomedical engineering degree or equivalent. At least … years of technicalsupport or field service experience in diagnostics. Fluency in English (spoken and written). Willingness to travel within the country and Europe; valid driver’s license required. Preferred Skills: Flexibility to work different shifts. Strong analytical and problem-solving skills. We offer comprehensive benefits and a dynamic, inclusive work environment that values diversity and innovation. More ❯
TechnicalSupportSpecialist Hematology and Urine Analysis Join us as a TechnicalSupportSpecialist at Beckman Coulter Diagnostics . Overview We are seeking a dedicated professional to provide second-level support in Hematology and Urine Analysis systems. This role involves troubleshooting, customer training, and supporting our Applications Team, primarily in Italy or the … UK, with potential travel across Europe. Key Responsibilities Resolve technical issues and troubleshoot instrumentation problems. Train customers and Service Engineers. Support system performance verification and data quality assessments. Operate independently within assigned territories, providing excellent customer service. Minimum Requirements Biomedical engineer or equivalent qualification. At least 5 years of technicalsupport or field service experience in More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
TieTalent
days ago Be among the first 25 applicants About TechnicalSupportSpecialist Are you a technicalspecialist with experience in second and third-line support? This is a great opportunity to join a fun technical team and develop your career. Position: TechnicalSupportSpecialist Location: Swindon/Hybrid Hours: Full … and the second round is in person at the Swindon office on 16 July 2025. The Role As part of the Technology team, this role involves providing systems support across various systems. You will handle Technology Support Desk duties, respond to staff calls, record and resolve issues, and escalate tasks when necessary. Maintaining hardware and software, and providing … technical guidance to support staff are key responsibilities. About You We are looking for someone with experience in: IT helpdesk environment PowerShell, Microsoft 365, Exchange Online Migrating businesses to Microsoft Office 365 Supporting and administering Microsoft 365 services like Teams, SharePoint, Defender Device lifecycle management with Windows Autopilot and Microsoft Intune Packaging software/apps in Microsoft Intune More ❯
TechnicalSupportSpecialist - Communications & Networking Technologies Join an innovative and forward-thinking technology company whose cutting-edge products are used across the globe. This is a fantastic opportunity to be part of a dynamic team working with market-leading solutions in the communications and networking space. I’m currently looking for a technically capable and highly communicative … individual who can confidently engage with end users, understand their needs, and provide outstanding support. Key Responsibilities: Provide technical pre- and post-sales support to clients, both remotely and in the field Understand complex technical requirements and develop tailored solutions Deliver training sessions and live product demonstrations to clients Build strong relationships with clients Ideal Background & Experience … Experience working with networked systems, telecoms, communications, RF, radio, WiFi, or similar technologies Strong problem-solving skills with the ability to translate technical challenges into effective solutions Excellent communication skills and the ability to engage confidently with technical and non-technical audiences Background in communications, customer support, network engineering or similar Military experience (Army, RAF, Navy More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Worksop (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The TechnicalSupportSpecialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The TechnicalSupportSpecialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The TechnicalSupportSpecialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description TechnicalSupportSpecialist Are you a TechnicalSpecialist with a background of providing second and third-line support? This is a great opportunity to join a fun technical team and develop in your career. Position: TechnicalSupportSpecialist Location: Swindon/Hybrid Hours: Full-time Salary … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … be responding to calls, recording and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society’s hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: · Working within an IT helpdesk environment PowerShell, Microsoft Online More ❯
London, England, United Kingdom Hybrid / WFH Options
NFP PEOPLE
TechnicalSupportSpecialist Are you a TechnicalSpecialist with a background of providing second and third-line support? This is a great opportunity to join a fun technical team and develop in your career. Position: TechnicalSupportSpecialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … be responding to calls, recording and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society’s hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
NFP People Limited
Social network you want to login/join with: TechnicalSupportSpecialist - Swindon, Swindon col-narrow-left Client: NFP People Limited Location: Swindon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: dd579ef2283e Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Back to Results TechnicalSupportSpecialist Are you a TechnicalSpecialist with a background of providing second and third-line support? This is a great opportunity to join a fun technical team and develop in your career. Position: TechnicalSupportSpecialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for More ❯
Documenting incidents, solutions, and user guides in the knowledge base ️ Installing, configuring, and maintaining desktops, laptops, and mobile devices ️ Collaborating with other IT teams to escalate and resolve complex technical problems What We’re Looking For: ️ Proven experience in a technicalsupport or helpdesk role ️ Strong knowledge of Windows/Mac OS, Office 365, and general IT More ❯
Social network you want to login/join with: Junior TechnicalSupportSpecialist - Route into Tech, London (Wembley) Client: PIE Recruitment Location: London (Wembley), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Learn from Customer Success Leaders, with progression potential to Customer Success, and a … years of experience helping thousands of organizations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Customer Support Team, you will handle reactive and proactive customer activities. You will be the primary contact via telephone and email for support queries. The role requires working in a team … interpersonal skills. The successful candidate must be in the Wembley office 5 days a week. Responsibilities Monitor and respond to helpdesk requests promptly, triaging and allocating tickets Manage the technicalsupport mailbox, create support tickets, and handle them effectively Provide technicalsupport for hardware, software, and systems issues via email or phone, registering tickets as More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
Guardian Jobs
TechnicalSupportSpecialist, NFP PEOPLE 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. TechnicalSupportSpecialist Are you a TechnicalSpecialist with a background of providing second and third-line support? This is a great opportunity to join a … fun technical team and develop in your career. Position: TechnicalSupportSpecialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract: Permanent Closing Date: Sunday 29 June 2025 Interview Date: The first round is online on 8 July 2025, and the second round is in person at the Swindon … office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for all staff. Your main duties will be responding to calls More ❯
Social network you want to login/join with: UK TechnicalSupportSpecialist, Birmingham (Aston) Client: Location: Birmingham (Aston), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 07.06.2025 Expiry Date: 22.07.2025 Job Description: Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global … technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK. Overview of Role We are seeking an experienced TechnicalSupportSpecialist to support the setup of technical excellence for the UK. Extensive knowledge required of total vehicle systems including powertrain, electrical, and diagnostics; fault … finding techniques, problem-solving aptitude, ability to be resourceful, methodical, and consistent in approach, following correct processes, and working within recognized authority and appropriate escalation levels. Reporting to the Technical Service Manager, the role requires a hands-on approach as we scale the business from the ground up. As the TechnicalSupportSpecialist, you’ll have More ❯
Social network you want to login/join with: TechnicalSpecialist - Support Engineer, London Client: University of Bristol Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 56b741aa5285 Job Views: 4 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: The role The post holder’s main responsibilities include administering, maintaining, and securing the … JOINER platform, which supports research activities across 15 nodes in the UK and 1 in Ireland, with plans for future expansion. You will provide technicalsupport, advise on best practices, monitor system usage, and deliver enhancements to improve service effectiveness and user experience. Supporting platform expansion and onboarding new users are also key duties. Responsibilities include monitoring system … involve system tuning, upgrades, incident response, and knowledge sharing. Promoting automation, continuous improvement, and mentoring junior staff are essential, along with collaborating with stakeholders, professional services, and vendors to support scalable research infrastructure. You will prioritize tasks ranging from user consultations to system tuning, upgrades, security patching, and outage restoration. Ideal candidates will have hands-on experience with agile More ❯
Social network you want to login/join with: UK TechnicalSupportSpecialist, birmingham col-narrow-left Client: Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Changan Automobile, one of the world’s leading automotive manufacturers from China … technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK. Overview of Role We are seeking an experienced TechnicalSupportSpecialist to support the setup of technical excellence for the UK. Extensive knowledge required of total vehicle systems including powertrain, electrical and diagnostics; fault … finding techniques, problem solving aptitude ability to be resourceful, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels. Reporting to the Technical Service Manager, the role requires a hands-on approach as we scale the business from the ground up. As the TechnicalSupportSpecialist, you’ll have More ❯
Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven TechnicalSupport Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area who truly value their staff, offer exceptional benefits, and continuously invest … in both professional and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti-money laundering (AML) issues and ID verification processes (preferred) A strong customer service/customer focussed ethos Ability to work … including the use of Microsoft software A diligent worker with a high level of attention to detail Strong communication skills, written and verbal Key Duties & Responsibilities: Delivering outstanding digital support to clients, with a sympathetic view of their needs and reasons for getting in touch Supporting clients on-boarding onto systems, providing timely responses and resolutions of supportMore ❯
London, England, United Kingdom Hybrid / WFH Options
Duetto
and casinos to optimize pricing, distribution, and profitability. We operate fully remotely, with a diverse, global team that values adaptability, knowledge-sharing, and continuous improvement. ABOUT OUR TEAM The TechnicalSupport team at Duetto delivers timely, knowledgeable, and personalized assistance to our customers. Our support model is "touch and hold," meaning each Specialist fully owns their … service we provide to customers. We measure our success using key performance indicators, including: First Response Time: Under 2 hours Customer Satisfaction (CSAT): 4.7 or higher Case Volume: Each Specialist manages approximately 125 cases per month Our team thrives in a culture of collaboration, adaptability, and continuous learning, supported by practices like Swarming (real-time problem-solving with teammates … and active knowledge sharing. We provide a clear career track, offering growth opportunities as you demonstrate mastery of technical skills, leadership in knowledge creation, and positive contributions to the team's success. WHAT YOU'LL DO Case Management & Ownership: Self-assign cases within your skill set while continually taking on more complex issues to grow your expertise. Investigate and More ❯
automation equipment. With over 40 years in the industry, we are a market leader in security automation products and are known for product quality, excellent customer service, and expert technical support. While we are most widely known for our gate automation products, we also design and manufacture an extensive range of traffic barriers, automatic bollards and motorized head units … such as our business in the UK as well as through independent distributors across the globe. In the UK, BFT sells its products to a variety of installers, including specialist gate installers, security companies, metal fabricators, and fencing contractors. These professionals provide entrance security systems to both domestic and commercial/industrial customers. We operate primarily as a product … sales, support, and distribution business, with two locations in the UK: an office and distribution centre in Stockport, Cheshire, and an additional office in Swindon, Wiltshire. Job Description In this role, you will be responsible for providing technicalsupport and advice to our access installer community as well as solving any of their technical issues related More ❯
London, England, United Kingdom Hybrid / WFH Options
Duetto Research
and casinos to optimize pricing, distribution, and profitability. We operate fully remotely, with a diverse, global team that values adaptability, knowledge-sharing, and continuous improvement. ABOUT OUR TEAM The TechnicalSupport team at Duetto delivers timely, knowledgeable, and personalized assistance to our customers. Our support model is “touch and hold,” meaning each Specialist fully owns their … service we provide to customers. We measure our success using key performance indicators, including: First Response Time: Under 2 hours Customer Satisfaction (CSAT): 4.7 or higher Case Volume: Each Specialist manages approximately 125 cases per month Our team thrives in a culture of collaboration, adaptability, and continuous learning, supported by practices like Swarming (real-time problem-solving with teammates … and active knowledge sharing. We provide a clear career track, offering growth opportunities as you demonstrate mastery of technical skills, leadership in knowledge creation, and positive contributions to the team’s success. WHAT YOU’LL DO Case Management & Ownership: Self-assign cases within your skill set while continually taking on more complex issues to grow your expertise. Investigate and More ❯
London, England, United Kingdom Hybrid / WFH Options
Attio Limited
Support Attio customers with accurate and efficient answers, resolutions and resources. Locations: Based remotely in UK and Europe, working GMT hours. At Attio, we’re building the CRM of the future... CRMs are at the center of the software stack for millions of businesses. They're ubiquitous and totally essential, yet current products are completely archaic, unloved and in … engineers to solve some of the toughest engineering problems; we’ll need visionary designers to create the best experience, and we’ll need creative marketers, ambitious salespeople and dedicated support to tell our story and bring our product to market. Why is this role important? As a TechnicalSupportSpecialist at Attio, you will support … give them a truly delightful experience and maximize the value they attain from using Attio. We are particularly interested in hearing from: Individuals with 2+ years experience in a support role for a SaaS product. Technical specialists with experience working with CRMs and working within startups. Experience working with APIs or Zapier is a bonus! Whose team will More ❯
London, England, United Kingdom Hybrid / WFH Options
Celtra
media agencies, ad tech, and brand marketing. We’re passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We’re seeking a TechnicalSupportSpecialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success … Product, and Engineering, and handles everything from basic product usage questions to advance technical debugging to identifying client-facing product issues as strategic opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative … work will be recognized, appreciated, and rewarded — look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯
London, England, United Kingdom Hybrid / WFH Options
Banham Group
Are you currently a Security & Fire Engineer looking for a new challenge? Do you enjoy helping and resolving Alarm and CCTV technical issues and are always looking for ways to improve a service or process? Are you customer-orientated and driven to deliver an exceptional customer experience? Banham is a leading provider of cutting-edge security solutions, specializing in … and CCTV systems. Our commitment to security excellence and customer satisfaction has positioned us as an industry leader. We are currently seeking a skilled and dedicated Alarm and CCTV TechnicalSupportSpecialist and Continuous Improvement Lead to join our team and provide exceptional technicalsupport to our customers. Who are we? Banham is a family … Paxton, BPT, EMS, HyFire, as well as a general knowledge of Alarms, CCTV, Fire, Access control, and Entry systems will enable you to: Liaise with customers and answer their technical queries via telephone and email to give advice and guidance for burglar alarms, fire alarms, CCTV, access control, and door entry systems. Liaise with Service, Maintenance, and Installations departments More ❯
London, England, United Kingdom Hybrid / WFH Options
Royal Mail Group
Role Title - Senior TechnicalSupportSpecialist - Parcel Lockers Location -London, Farringdon (Hybrid, 3 days in office) Parcel Lockers are an integral part of our future and as the roll out continues to grow at pace, we are now looking for a Parcel Locker TechnicalSpecialist to provide technicalsupport, troubleshooting, and ongoing maintenance … of parcel locker systems. This role combines a good understanding of hardware and software systems with the ability to provide high-level technicalsupport and problem-solving for both internal teams and customers. The specialist will work closely with the engineering, operations, and customer support teams to ensure the system's continuous and efficient operation. As … the Parcel Locker TechnicalSpecialist, you will; Diagnose and resolve complex technical issues related to parcel locker hardware and software. Lead the troubleshooting and repair of malfunctioning locker systems. Provide advanced technicalsupport to the team and customers. Oversee the installation, configuration, and testing of new systems. Work closely with engineers and product teams to More ❯
London, England, United Kingdom Hybrid / WFH Options
Royal mail
Social network you want to login/join with: Senior TechnicalSupportSpecialist - Parcel Lockers, London col-narrow-left Client: Royal mail Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 74e054cd8a84 Job Views: 3 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Role Title - Senior TechnicalSupportSpecialist – Parcel Lockers Location -London, Farringdon (Hybrid, 3 days in office) Parcel Lockers are an integral part of our future and as the roll out continues to grow at pace, we are now looking for a Parcel Locker TechnicalSpecialist to provide technicalsupport, troubleshooting, and ongoing maintenance of parcel locker systems. … This role combines a good understanding of hardware and software systems with the ability to provide high-level technicalsupport and problem-solving for both internal teams and customers. The specialist will work closely with the engineering, operations, and customer support teams to ensure the system’s continuous and efficient operation. As the Parcel Locker TechnicalMore ❯