Research & Insights Generation Develop and communicate a clear vision and roadmap for research activities aligned with business and product goals. Conduct user research through interviews, focus groups, workshops, surveys, usability tests, and field studies to uncover pain points and opportunities. Analyze behavioral and analytics data (e.g., heatmaps, session recordings, funnel analysis) to identify patterns and areas for product optimization. … QA processes by reviewing and validating design implementations. Advocate for user needs in product discussions, balancing business goals and usability. Partner with analytics teams to develop A/B testing plans and measure design change impacts. Represent the voice of the user and advocate for user-centered decision-making among senior leadership. Experimentation & Continuous Improvement Define key metrics and More ❯
leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usabilitytesting, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and More ❯
leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usabilitytesting, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and More ❯
collective craft. What you'll be doing: Scope, plan, and lead service design activities across all phases of design and delivery Conduct mixed-method user research (interviews, contextual inquiries, usabilitytesting, surveys, etc.) to uncover user needs and pain points Map and visualise services across layers (e.g. service blueprints, customer journeys, ecosystem maps, process diagrams) to reveal opportunities More ❯
closely with user researchers to integrate user insights into service design decisions. Collaborating with product managers and developers to ensure the feasibility and implementation of service design solutions. Conducting usabilitytesting and gather user feedback to continuously refine and improve service experiences. Staying up-to-date with industry trends, emerging technologies, and best practices in service design. Connect More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
closely with user researchers to integrate user insights into service design decisions. Collaborating with product managers and developers to ensure the feasibility and implementation of service design solutions. Conducting usabilitytesting and gather user feedback to continuously refine and improve service experiences. Staying up-to-date with industry trends, emerging technologies, and best practices in service design. Connect More ❯
drive conversions. By leveraging interactive prototypes and data insights, you will iterate on design decisions to improve performance. This role requires collaboration with cross-functional teams and participation in usabilitytesting to validate design assumptions. This is an exciting opportunity to grow and influence in a well-respected Media organisation during an exciting period of growth! Skills: Strong … design and accessibility best practices Comfort with performance data analysis (e.g., bounce rates, conversion funnels) Ability to work collaboratively with cross-functional teams Detail-oriented approach A/B testing and Conversion Rate Optimization experience (nice to have) Software/Tools: Figma Sketch MS Clarity GA4 Hotjar WordPress More ❯
development of our design team. What you'll be doing: Leading Design Projects: Take ownership of complex design challenges, guiding them from discovery and ideation through to detailed design, testing, and implementation. User-Centred Design: Champion a user-centred approach, conducting user research, usabilitytesting, and gathering insights to inform design decisions and validate solutions. Design Execution … to-have. Proficiency with design and prototyping tools (we use Figma). Strong understanding of user-centred design principles and methodologies. Experience in conducting and synthesizing user research and usability testing. You've led online and offline sessions with stakeholders to validate design decisions. Excellent communication and presentation skills, with the ability to articulate design decisions and rationale to More ❯
doing: Plan, lead, and deliver user research for public services across Discovery, Alpha, Beta, and Live phases Apply a range of qualitative and quantitative research methods-e.g. depth interviews, usabilitytesting, contextual inquiry, surveys-to surface behavioural insights Establish and maintain lightweight feedback loops with target user groups, ensuring continued insight into live service usage and evolving needs … Collaborate with Business Analysts and UX/UI Designers to ensure proposed solutions are evidence-based and grounded in actual user behaviour Support design iteration and decision-making by testing early service concepts, prototypes, and touchpoints Communicate findings to varied audiences-through visual artefacts, research reports, presentations, and stakeholder playbacks Facilitate design and research workshops, playback sessions, and show … research across complex digital services in agile environments Strong portfolio or case studies showing research that informed successful service or product outcomes Proficiency with research tools and methods including usabilitytesting, depth interviews, journey mapping, and persona creation Comfortable presenting findings to senior stakeholders and advocating for users in delivery decisions Working knowledge of GDS service standards , assessments More ❯
from sketches and mockups to clickable journeys and lightweight MVPs. Pair with product managers and engineers to design and iterate on early-stage concepts rapidly. Help plan and run usability tests and pilot phases to validate desirability, usability, and fit. Gather and synthesise feedback to inform product decisions and iteration paths. Product Engagement and Support Act as an … Comfortable designing and conducting research with a range of methods (qualitative and quantitative). Able to work with ambiguity and shape ideas into testable hypotheses or product concepts. Experience testing prototypes and gathering actionable feedback to drive iteration. Communication and Product Marketing Excellent written and verbal communication skills—able to convey product vision, updates, and insights clearly and engagingly. More ❯
from sketches and mockups to clickable journeys and lightweight MVPs. Pair with product managers and engineers to design and iterate on early-stage concepts rapidly. Help plan and run usability tests and pilot phases to validate desirability, usability, and fit. Gather and synthesise feedback to inform product decisions and iteration paths. Product Engagement and Support Act as an … Comfortable designing and conducting research with a range of methods (qualitative and quantitative). Able to work with ambiguity and shape ideas into testable hypotheses or product concepts. Experience testing prototypes and gathering actionable feedback to drive iteration. Communication and Product Marketing Excellent written and verbal communication skills—able to convey product vision, updates, and insights clearly and engagingly. More ❯
Oversee budgeting and financial planning for design and engineering, ensuring investments are value-driven, scalable, and aligned with NextEnergy Group's strategy Human Centred Design & Innovation Embed user research, usabilitytesting, and feedback loops to ensure solutions are frictionless, empowering, and aligned with the real needs of our users and customers Lead the transition from prototype to production … transition to the cloud Establish technical standards and reusable frameworks that support scalability, speed, and operational resilience for our growing business Promote a PaaS-first approach with robust automation, testing, and DevOps pipelines guiding the engineering practice on what is great Governance & Risk Lead design and architecture governance processes, balancing agility with quality and compliance, particularly for regulated entities More ❯
South West London, London, United Kingdom Hybrid / WFH Options
PUBLIC & COMMERCIAL SERVICES UNION
digital applications Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback Ensure a high standard of accessibility and usability across our platforms at all times Contribute to project-based work, using structured project management systems and processes Work with colleagues across PCS to deliver change through the Technology … ESSENTIAL FACTORS QUALIFICATIONS Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce EXPERIENCE Providing support and advice to colleagues Experience of applying usability and accessibility best practice Planning and delivering training TRAINING (including continuous professional development) Evidence of ongoing training and personal development Willingness to undertake further learning and development, specifically the … development review process Commitment to staff development KNOWLEDGE Customer relationship management systems, specifically Salesforce Databases Agile Project Management Digital application coding or configuration management User centred design and current usabilitytesting procedures Knowledge and understanding of trade unions and work of the public sector SKILLS Design and implementation of work processes High standard of communication skills High level More ❯
cross- functional teams to define test strategies, create test plans, execute test cases, and identify and report software defects. The ideal candidate will have a strong understanding of software testing methodologies, excellent analytical skills, and a passion for delivering high-quality products. Tech Stack: AWS Serverless Lambda with Node.js API Gateway (REST/JSON) DynamoDB S3 WAF Back-Office … and plans. Develop, document, and maintain detailed test cases and test scripts based on project requirements and functional specifications. Execute manual and automated tests to verify software functionality, performance, usability, and security. Identify, document, and track software defects using a bug tracking system and work closely with the development team to ensure timely resolution. Participate in the review of … product requirements, design documents, and specifications to provide input on testability and quality aspects. Perform exploratory testing and provide feedback on user experience and potential usability issues. Conduct regression testing to ensure that software changes and updates do not introduce new defects. Collaborate with software developers to reproduce and debug reported issues and provide clear and concise More ❯
passionate in producing high quality services A design thinker who values technical solutions and is always curious about the WHY You'll be experienced in wireframing, prototyping, visual design & usabilitytesting Mid weight designer, this would be ideal for someone looking to venture into the world of SaaS and product design looking to have ownership of a specific More ❯
You enjoy working in a team, learning from others, and contributing to group success. Technical Skills Essential: · User Research Basics: Familiarity with user research techniques, including interviews, surveys, and usabilitytesting, to understand user needs and behaviors. · Data Analysis: Basic knowledge of reviewing and interpreting qualitative and quantitative research data. · Communication: Strong communication skills, with a desire to More ❯
You enjoy working in a team, learning from others, and contributing to group success. Technical Skills Essential: · User Research Basics: Familiarity with user research techniques, including interviews, surveys, and usabilitytesting, to understand user needs and behaviors. · Data Analysis: Basic knowledge of reviewing and interpreting qualitative and quantitative research data. · Communication: Strong communication skills, with a desire to More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Greatstate
project and bring it home smoothly. Day-to-day management of the UX tasks on one or more projects. Conduct a variety of user research methods including interviews, surveys, usabilitytesting, and ethnographic studies. Synthesise research findings into actionable insights and communicate them effectively to clients and internal teams. Create UX deliverables such as personas, research reports or More ❯
and UI/UX design. Work closely with development teams to ensure the successful and agile implementation. Define and manage product milestones, deliverables, and quality standards. User Experience and Testing: Advocate for an exceptional user experience by gathering user feedback, conducting usability tests, and iterating on product features accordingly. Collaborate with UX/UI designers to create intuitive More ❯
team to ensure seamless product launches and market readiness for enablement teams. Enhance User Experience: Collaborate with design and engineering teams to create intuitive and engaging user experiences, conducting usabilitytesting and gathering feedback to iterate on product designs. Monitor Performance: Understand and utilize key performance indicators (KPIs) to identify opportunities for optimization and improvement. Communicate with Stakeholders More ❯
user needs. What You'll Be Doing: Engaging with clients to understand their goals and shaping tailored research plans. Conducting research using a variety of methods, including contextual research, usabilitytesting, co-creation workshops, and focus groups. Analysing findings and presenting insights in compelling reports, presentations, and visual artefacts like journey maps or user personas. Facilitating research sessions … skills-able to distill complex insights into clear, actionable recommendations. A user-centric mindset, ensuring research always serves the needs of the end customer. A degree in HCI, psychology, usability, ergonomics, or a related field (or equivalent experience demonstrating deep UX research expertise). Confidence in presenting findings to stakeholders, both in-person and via online tools like Zoom. More ❯
products. Duties and Responsibilities: Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance, and issue tracking. Collaborate with the team to continuously improve our testing processes and quality standards. Able to analyse and assess risk of test coverage for various areas of the product, ensuring critical paths are well tested. Play an active part … participate in root cause analysis (RCA) of defects to identify patterns and improve future quality outcomes. Ensure test environments are well-maintained, and data integrity is preserved for reliable testing results. Essential Skills: Strong skills in documenting test coverage and results in a clear and structured format. Passionate about quality and not afraid to voice opinions to advocate for … test management and defect tracking tools (e.g., Jira, TestRail, etc.). Familiarity with CI/CD tools and concepts to ensure seamless integration of automated tests. Understanding of API testing and experience using tools such as Postman or similar. Experience in testing mobile applications across various platforms (iOS and Android), with a strong understanding of mobile-specific testingMore ❯
Leeds, England, United Kingdom Hybrid / WFH Options
La Fosse
with, and able to translate large data sets ✅ Able to update and create design components and design systems ✅ Design with accessibility in mind ✅ User research experience - able to conduct usabilitytesting, analyse user feedback and behaviour data to improve designs ✅ Web application experience (responsive) rather than design for native apps Look forward to reviewing your application More ❯
of Android mobile development (delivery-side experience). Excellent communication and stakeholder engagement skills. Background in public sector or defence environments (desirable). UI/UX design, wireframing, and usabilitytesting experience (desirable). Eligible for or already hold SC clearance (DV desirable). This is an exciting opportunity for a mission-driven Product Owner who thrives in More ❯
Buckinghamshire, England, United Kingdom Hybrid / WFH Options
FS1 Recruitment - Marketing, Digital & Creative Recruitment
Business Analysis. Skilled in customer and user experience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in user research, usabilitytesting, and applying CX/UX measurement techniques. Strong stakeholder management and collaboration across all organisational levels. Adept at solving complex problems using design thinking and digital innovation More ❯