18 of 18 User Journey Map Jobs in England

in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled … testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences. … Required technical and professional expertise Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis. Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices. Develop and implement strategies to identify More ❯

shape how we communicate and position our products globally. Your work will empower teams across Product, Sales, and Marketing, ensuring our solutions meet user needs and stand out in competitive markets. Your contributions will directly fuel our mission to revolutionize commerce in emerging markets and drive RedCloud's … compelling narratives to articulate the value of RedCloud's products to diverse audiences for various materials (website, brochures and other collaterals). Market & user insight: Research and understand the needs of our target markets (Nigeria, Argentina, South Africa, Brazil) and users to align product positioning with local nuances. … and measurable success. Positioning & messaging: Develop and refine messaging frameworks that resonate with our target audiences and highlight RedCloud's unique value proposition. User journey mapping: Collaborate with Product teams to analyze and enhance the end-to-end user journey, ensuring a More ❯

clients to thrive. What You'll Do As a member of BCG’s UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You’ll be responsible for research and design through a product’s discovery phase to validation. … and experienced Researcher & Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities User Research & Analysis: * Conduct qualitative and quantitative user research to understand user … and pain points. * Develop insights that inform and evaluate design recommendations, ensuring they are grounded in evidence and aligned with business objectives. * Analyze user feedback and usage data to inform design decisions. Prototyping & Design Execution: * Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual More ❯

clients to thrive. What You'll Do As a member of BCG’s UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You’ll be responsible for research and design through a product’s discovery phase to validation. … and experienced Researcher & Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities User Research & Analysis: * Conduct qualitative and quantitative user research to understand user … and pain points. * Develop insights that inform and evaluate design recommendations, ensuring they are grounded in evidence and aligned with business objectives. * Analyze user feedback and usage data to inform design decisions. Prototyping & Design Execution: * Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual More ❯

thinking and approaches to solve complex problems. Operate in multidisciplinary teams to deliver contractual deliverables including transformation roadmaps, process definitions and customer/user journey maps. Contribute to development of our industry perspective and market point of view in Communications and Media. We are looking for … projects. Deep knowledge of market leading data and technology vendors to deliver engagements. Process & Architecture Design Enterprise Architecture Principles. Process Definition, Customer/User Journey Maps. Innovation - assessing latest technologies and identifying value-driven use cases that deliver growth to client businesses. Set yourself apart: Background More ❯

What You'll Do As a member of BCG’s Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You’ll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and … Responsibilities: Service Design Development: * Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG’s strategic goals. * Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. * Align with the … CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: * Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. * Analyze user feedback and usage data to inform design decisions. * Create meaningful and actionable More ❯

What You'll Do As a member of BCG’s Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You’ll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and … Responsibilities: Service Design Development: * Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG’s strategic goals. * Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. * Align with the … CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: * Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. * Analyze user feedback and usage data to inform design decisions. * Create meaningful and actionable More ❯

that could affect the products, conduct competitor analysis, present findings and recommend evolutions of the products Use all the available methods from ideation, user research, user journey mapping, UX, prototyping, to launching the MVP and go-to-market strategy Define and deliver the operating More ❯

to shape proposals and engagements. Working together with best-in-class experience design and technology teams, you will deliver innovative employee, customer, and user experiences. As both a hands-on practitioner and coach, you will craft compelling and well-considered products & services, confidently navigating the full spectrum of … with stakeholders to concept and produce high quality, detailed deliverables that are consistent with the brief (e.g. concepts, ideation, mock-ups, wireframes, prototypes, user stories, journeys, personas, user journey mapping etc.). Demonstrated experience in coaching and developing junior team members to reach their … view of business issues, and an understanding of their wider implications and long-term impact. An explorer, thinker, facilitator, and craftsperson who champions user- and customer-centric design principles and thrives on challenges. An effective communicator, confident in articulating ideas clearly and engagingly to clients and team members More ❯

established and ambitious software company-digital agency, owned by a very successful entrepreneur. They have a newly created opportunity available for Creative and User Experience Manager to join their team in central Woking. Reporting to the Chief Product Officer, you will be responsible for managing products throughout the … offerings, developing the existing services in line with current industry trends and customer needs. Oversee strategy work for customers across experience optimisation, customer journey mapping, website design and build, research analysis and insights Scope, design, and implement new processes within and involving your department, collaborating closely with the … of relevant experience Have an excellent grasp of the principles of UX design and/or human cognitive principles Have solid experience on User journey mapping, Information Architecture, user research, creative web design and development, and performance marketing Be commercially driven and experienced in More ❯

project, playing a pivotal role. As the Lead UX and Product Designer, you will work on a complex SaaS platform aimed at simplifying user experience. We seek a highly motivated and proactive Principal Lead Designer comfortable with end-to-end delivery in B2B and B2B2C environments. Responsibilities and … Requirements Extensive experience as a user-centric designer capable of redesigning complex systems with many functions. Strong communication skills, able to articulate assumptions and collaborate with engineering and product teams on trade-offs. Focus on high-quality output and visually considered designs suitable for engineering implementation. Expertise in … design, with a focus on leading a team and extensive user journey mapping skills. Approach design with flexibility, using processes as tools to achieve client goals. Ability to translate ideas from executive level to junior BAs. Good emotional intelligence. Experience with Service Design, storyboarding, product modeling More ❯

are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases Continuous Improvement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration … testing, ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals More ❯

are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases Continuous Improvement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration … testing, ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals More ❯

are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases Continuous Improvement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration … testing, ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals More ❯

are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases Continuous Improvement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration … testing, ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals More ❯

are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases Continuous Improvement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration … testing, ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals More ❯

Illustrator, InDesign) Advanced proficiency in Figma Strong understanding of UX principles and how to apply them across digital touchpoints Familiarity with flowchart and user journey mapping tools like Lucidchart Confident communicator with strong written and verbal skills Proficiency with project management tools and professional ICT platforms More ❯

Illustrator, InDesign) Advanced proficiency in Figma Strong understanding of UX principles and how to apply them across digital touchpoints Familiarity with flowchart and user journey mapping tools like Lucidchart Confident communicator with strong written and verbal skills Proficiency with project management tools and professional ICT platforms More ❯