Business Analyst - CRM
- Hiring Organisation
- Experis
- Location
- Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £60000 - £65000/annum bonus + bens
retention and customer service journeys. Facilitate workshops and requirements gathering sessions with stakeholders at all levels. Produce high-quality business requirements, user stories, process maps and functional specifications. Model current and future-state processes using BPMN and customer journey mapping techniques. Collaborate with delivery teams to support ...