all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
such as monitoring key systems & service health metrics e.g. resource utilization tracking, job status monitoring and issue resolution. Work with cross functional team to deliver secure, stable and supportable infrastructure QUALIFICATIONS 5+ years’ experience providing direct customer technical application support in a large scale SAAS, Cloud or customer facing managed services environments. 2+ years’ experience with implementing and managing … a focus in computer science, management information systems or related discipline, or equivalent combination of education and experience Demonstrated Multiplatform fluency with Linux, OSX and MS Windows Familiarity with VMware/HyperV virtualization technologies sufficient to facilitate the access, setup and management of predefined templated environments for testing, triage and production application support. Working knowledge of Systems Scripting (PowerShell More ❯
such as monitoring key systems & service health metrics e.g. resource utilization tracking, job status monitoring and issue resolution. Work with cross functional team to deliver secure, stable and supportable infrastructure Guide other team members and help them with complex tasks. QUALIFICATIONS 8+ years’ experience providing direct customer technical application support in a large scale SAAS, Cloud or customer facing … a focus in computer science, management information systems or related discipline, or equivalent combination of education and experience Demonstrated Multiplatform fluency with Linux, OSX and MS Windows Familiarity with VMware/HyperV virtualization technologies sufficient to facilitate the access, setup and management of predefined templated environments for testing, triage and production application support. Working knowledge of Systems Scripting (PowerShell More ❯
to ensure maximum uptime. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. Our portfolio platforms, infrastructure and data centres are critical to our strategy and ensuring our customers have access 24*7*365. We are seeking a Data Centre Engineer who will be a key … environments. • Copper and fibre cabling – types, installation, termination • Certified Data Centre Technician (CDCT) or equivalent Data Centre qualification • Basic Cisco switching and routing experience. • Basic Linux and Windows experience. • VMware hypervisor and basic VM management experience. More ❯
to ensure maximum uptime. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. Our portfolio platforms, infrastructure and data centres are critical to our strategy and ensuring our customers have access 24*7*365. We are seeking a Data Centre Engineer who will be a key … environments. • Copper and fibre cabling – types, installation, termination • Certified Data Centre Technician (CDCT) or equivalent Data Centre qualification • Basic Cisco switching and routing experience. • Basic Linux and Windows experience. • VMware hypervisor and basic VM management experience. More ❯
superior science-driven discovery alliances with pharmaceutical and biotechnology companies. Main Scope of Role The IT Systems Administrator is responsible for managing, maintaining, and troubleshooting our expanding IT server infrastructure and application platforms. They ensure the smooth deployment and operation of applications including the life cycle of the operating system and core IT software such as Antimalware and backup … of IPv4 networking, subnets, routing, VPN and VLANs (knowledge of HP Aruba networking is beneficial). Experience/high working knowledge of corporate technology solutions, to include: Virtualization environments (VMware) Storage NAS and SAN environments Backup technology Adhering to company global processes such as change management. Working knowledge of core IT software such as Anti-malware deployed at a More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
zyncgroup.io
IT system landscape based on Microsoft Windows and operation of Microsoft solutions such as Active Directory, along with various UNIX derivatives Installation, management, and support of virtualized servers using VMware and Hyper-V Leading cloud migration initiatives to Azure and maintaining existing cloud services Managing M365 products, with a focus on Exchange Online, Intune, and policy administration This role … is hybrid in Baden-Württemberg 60% of the time Essential: Professional experience in Windows system administration, with strong knowledge of VMware, Hyper-V, and UNIX virtualization technologies In-depth knowledge of Microsoft M365 and Entra ID Strong analytical skills with a goal-oriented, systematic, and independent approach to work Minimum C1 level German or above with a good knowledge More ❯
support across hardware, software, networks, and firewalls. Manage escalations and provide expert troubleshooting on Windows Server, Office 365, and virtualised environments. Configure and maintain SonicWall firewalls, Hyper-V/VMware servers, and 3CX VoIP systems. Project Delivery Lead projects including cloud migrations (Azure, O365), hardware rollouts, and network upgrades. Manage timelines, client expectations, and successful delivery outcomes. Provide technical … improvement initiatives. What We're Looking For Experience in an MSP environment. Proven experience with: Windows Server, Office 365, Azure SonicWall firewall configuration Virtualisation: Hyper-V and/or VMware Automation: PowerShell scripting, Power Automate flows If you are looking for a role in a forward thinking, tech focussed environment, look no further than here. Please apply with an More ❯
support across hardware, software, networks, and firewalls. Manage escalations and provide expert troubleshooting on Windows Server, Office 365, and virtualised environments. Configure and maintain SonicWall firewalls, Hyper-V/VMware servers, and 3CX VoIP systems. Project Delivery Lead projects including cloud migrations (Azure, O365), hardware rollouts, and network upgrades. Manage timelines, client expectations, and successful delivery outcomes. Provide technical … improvement initiatives. What We're Looking For Experience in an MSP environment. Proven experience with: Windows Server, Office 365, Azure SonicWall firewall configuration Virtualisation: Hyper-V and/or VMware Automation: PowerShell scripting, Power Automate flows If you are looking for a role in a forward thinking, tech focussed environment, look no further than here. Please apply with an More ❯
AD and Intune/Autopilot. Equally, you should be proficient in supporting Microsoft Teams, including its phone system capabilities, and managing Cisco Firewalls. Essential skills also include server patching, VMWare, robust backup and disaster recovery planning, particularly with Datto for virtual machine restoration. This is a fantastic opportunity for a 2nd Line Support engineer looking for a varied role … Server (2019/2022) and Windows 11. Expertise in Azure services (Hybrid AD, Intune/Autopilot) and Microsoft Teams support. Skilled in Cisco Firewalls and server patching. Experienced in VMWare and Datto backup/DR. Proven track record in a similar position: 2nd/Second Line Support, IT Support, IT Technican. Reference Number: BBBH257614 To apply for this role More ❯
Luton, England, United Kingdom Hybrid / WFH Options
Interface Recruitment UK
3rd Line Engineer to join our dynamic team. Role Overview: As a Senior 3rd Line Engineer, you will play a key role in designing, configuring, and maintaining our network infrastructure while ensuring optimal performance and reliability. You will be responsible for managing modern Hyper-V clusters, configuring cloud services such as Office365 and Microsoft Azure, and overseeing Microsoft Active … Directory user management. Key Responsibilities: Design and configure network infrastructure, including VLANs, routing, switch configuration, and working with network suppliers for MPLS and similar networks. Set up and manage modern Hyper-V clusters, including Switch Embedded Teaming and virtual networking. Configure and manage Office365 cloud services to meet organizational needs. Manage Microsoft Azure services, including configuration and maintenance. Oversee More ❯
