Service Desk Support Analyst
- Hiring Organisation
- FRP Group
- Location
- Brentwood, Essex, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
security policies and regulatory requirements. Contribute to continuous improvement initiatives within the Service Desk function. Qualifications Essential: Strong customer service and communication skills, with a professional and client-focused approach. Solid understanding of Windows OS, Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. … . Desirable: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services or financial environment. Key Competencies Analytical thinking and problem-solving skills. Ability to work under pressure and manage multiple priorities in a deadline-driven environment. Collaborative team player with ...