22 of 22 Microsoft 365 Jobs in Essex

Enablement & Collaboration Engineer Job Description: ABOUT THE ROLE We are looking for a Workplace AI Enablement & Collaboration Engineer to drive the adoption of Microsoft 365 Copilot, Power Platform and automation services. You will partner with business stakeholders to identify high-value use cases, lead discovery and solution … design workshops, and deliver secure and scalable workplace solutions. The role combines workplace AI enablement with hands-on engineering, governance and continuous improvement of Microsoft Teams, SharePoint Online, OneDrive and Exchange Online. WHAT WILL YOU DO: This is a strategic role for someone who wants to shape ...

support to customers via phone, email and portal, with a strong focus on first-touch resolution. Own projects end to end, including Intune migrations, Microsoft 365 tenant migrations and customer onboarding. Carry out server migrations (server to server and server to cloud), infrastructure upgrades and firewall configuration. … Deploy and manage Microsoft 365, Entra ID, Intune and Azure environments alongside traditional on-premise servers and networking. Share knowledge with the wider team and assist with escalated issues, while maintaining accurate time recording and documentation. What You'll Bring: Proven experience in a senior support ...

Desk and Infrastructure functions. This is a genuine senior position for someone who has already operated as a technical escalation point, combining hands-on Microsoft technologies with mentoring, change management and continuous improvement. The Role You'll provide technical leadership for complex incidents, support and coach junior analysts … remain hands-on across Microsoft 365, Intune, Autopilot and endpoint management. Alongside BAU support, you'll contribute to projects, change initiatives, technical documentation and automation, helping improve the efficiency and capability of the wider IT team. You'll also play a key role in developing the team ...

customer-focused Technology Operations Engineer to deliver 1st and 2nd Line support, device deployment, and deskside services across the business. Working within a Microsoft 365 and Windows environment, you will be responsible for troubleshooting technical issues, supporting colleagues with day-to-day IT requirements, and contributing … contact for IT support queries via phone, email, walk-up support and ticketing systems. Provide first-line troubleshooting and resolution for hardware, software, Microsoft 365, network and application issue Log, prioritise and manage incidents and service requests in line with agreed service levels Escalate complex issues ...

your development, we want to hear from you. Key Responsibilities: Provide technical support to resolve hardware, software, and network-related issues. Configure and maintain Microsoft 365, Azure, Intune, and Teams services. Troubleshoot and resolve LAN, VPN, firewall management, and network-related issues, including WatchGuard and Palo Alto … firewalls. Deploy and support Microsoft 365 products, including Entra ID, SharePoint/OneDrive, and Teams. Manage devices and policies using Microsoft Endpoint Manager/Microsoft Intune. Optimize and troubleshoot Windows Server environments (Apply online only)) and virtualization platforms such as Hyper-V. Utilize RMM tools ...

your development, we want to hear from you. Key Responsibilities: Provide technical support to resolve hardware, software, and network-related issues. Configure and maintain Microsoft 365, Azure, Intune, and Teams services. Troubleshoot and resolve LAN, VPN, firewall management, and network-related issues, including WatchGuard and Palo Alto … firewalls. Deploy and support Microsoft 365 products, including Entra ID, SharePoint/OneDrive, and Teams. Manage devices and policies using Microsoft Endpoint Manager/Microsoft Intune. Optimize and troubleshoot Windows Server environments (Apply online only)) and virtualization platforms such as Hyper-V. Utilize RMM tools ...

threats. Support the implementation and management of SIEM, endpoint security and monitoring solutions. Conduct vulnerability assessments and coordinate remediation activities. Implement and maintain Microsoft security technologies including Entra ID, Defender and Purview. Develop and enforce security policies, standards and best practices. Support internal and external audits, compliance activities … security processes and controls. Skills & Experience Required Minimum 3 years' experience within Cyber Security, Infrastructure Security or Information Security. Strong hands-on experience with Microsoft security technologies including: Microsoft 365 Security Microsoft Entra ID Microsoft Defender Microsoft Purview Intune Azure Security Experience with ...

Projects: Providing technical support across a varied client base, resolving complex issues and taking ownership of escalated tickets. End-User Support: Troubleshooting hardware, software, Microsoft 365, Windows and desktop-related issues. Server Management: Supporting and maintaining Windows Server environments, Active Directory and associated infrastructure. Networking: Diagnosing … resolving network issues involving routers, switches, firewalls, VPNs and connectivity. Microsoft Technologies: Supporting Microsoft 365, Exchange, Azure, Active Directory and other core Microsoft technologies. Security: Assisting with endpoint security, antivirus, access management and general cybersecurity issues. Application Support: Troubleshooting and supporting a range of business ...

maintenance of computers and laptops Supporting Windows operating systems and software installations Helping to set up new staff and student devices Assisting with Microsoft 365, Intune and cloud-based systems Supporting network troubleshooting and fault diagnosis Carrying out routine ICT maintenance, backups and system checks Recording … Confident producing detailed reports, data extracts and statistical information Good understanding of statutory school data returns and DfE reporting requirements Strong IT skills, including Microsoft Excel and Microsoft 365 Practical ICT knowledge and confidence troubleshooting common technical issues Familiarity with Windows, device management and Microsoft ...

escalation, you’ll get involved in improving processes, automating repetitive work and shaping how the team uses new technology. You’ll be working with: Microsoft 365: Exchange Online, Teams, SharePoint and Entra ID Intune and Autopilot for endpoint management and device provisioning PowerShell and automation tools … line or technical escalation role Enjoy solving complex issues and taking ownership through to resolution Like supporting and mentoring other engineers Have solid Microsoft 365, Intune and Autopilot experience Can turn technical solutions into clear documentation Are curious about automation and AI, and how they can improve ...

excellent service. Manage, coach and develop the Infrastructure & Support team, promoting accountability, collaboration and continuous improvement. Oversee IT infrastructure, including servers, networking, connectivity, Microsoft 365, cloud services and endpoints. Strengthen cybersecurity, manage technical risks and maintain effective backup, disaster recovery and business continuity arrangements. Plan and deliver … with the technical confidence to troubleshoot complex issues and the leadership skills to support a small technical team. You will bring: Strong knowledge of Microsoft 365, Windows environments, networking and core IT infrastructure. A sound understanding of cybersecurity, access management, endpoint protection, vulnerability management and disaster recovery. ...

Logging, prioritising and tracking tickets through to resolution, escalating where needed. Troubleshooting hardware, software and printer issues for end users. Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose … Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance to build practical experience across IT support, user ...

Essex About us Acker-Tech is a growing managed IT provider based in Harlow, supporting businesses across Essex, Hertfordshire and London. We’re a Microsoft partner with Cyber Essentials Plus, with a focus on preventing problems before they affect our clients. Joining us now means playing a real part … committed to your development. Key responsibilities Log, work and update support tickets by phone, email and remote session Troubleshoot everyday hardware, software, printer and Microsoft 365 issues Set up laptops, phones and new starter accounts Handle password resets plus mailbox and Teams access requests Escalate complex issues ...

span security monitoring, risk review, incident response and liaison with local and national partners. You will also contribute to the wider ICT service, including Microsoft 365 administration, infrastructure updates, network monitoring and user support, all within ITIL and change management frameworks. ICT Security Analyst - Key Responsibilities: - Monitor … management and content filtering - Deliver cyber security awareness and training to employees and Councillors, plus support regular security testing and reviews - Contribute to Microsoft 365 administration, infrastructure and application updates, network monitoring and service requests with excellent customer service ICT Security Analyst - You: - Hold a Level ...

between sites are therefore essential. You'll deliver first and second-line IT support, troubleshooting hardware, software and connectivity issues, supporting Windows devices and Microsoft 365, and assisting with the setup, deployment, replacement and maintenance of IT equipment. You'll also support classroom technology and local infrastructure … would be beneficial, particularly experience providing IT support in the education sector working with schools, staff and pupils. A strong knowledge of Microsoft 365 is required, as well as a committed approach to developing your own learning further. Please note, as this is a role where ...

Office Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line Support, Azure, Office 365, Azure AD, SQL, IP Phone Systems, Hardware, Networking Must have excellent Communication skills & Customer Service. My Client is the rapidly growing European subsidiary of a global Film company who specialise … system, and hardware support needs, collaborating with third-party IT vendors where needed. You will have excellent exposure to Windows, Azure, Azure AD, Office 365, Hardware, Networking, and some networking resolving more complex issues and escalations. You MUST have excellent Communication skills & Customer Service. 2nd and Some ...

Digital Innovation & Resource Development Develop engaging digital learning resources, e-learning materials and employer toolkits. Deliver workshops and training in areas such as AI, Microsoft Copilot, Microsoft 365, Power Automate, business process improvement and digital transformation. Research emerging technologies and identify opportunities to embed innovation within ...

contract starting in Mid-November. Key Responsibilities Provide 1st and 2nd line IT support to staff across multiple school sites. Troubleshoot hardware, software and Microsoft-related issues. Manage and resolve service desk tickets within agreed timescales. Support Windows environments, Active Directory, DNS, DHCP and Group Policy. Assist with system … issues where required. Essential Skills Previous experience in a 1st/2nd Line Support, IT Support Engineer or ICT Support role. Strong knowledge of: Microsoft 365 Windows 10/11 Active Directory DNS & DHCP Group Policy (GPO) Print Management Hyper-V/Virtualisation Excellent troubleshooting and customer ...

travelling between locations. Qualifications Skills & Experience What do I need to know? Advanced support knowledge of IT systems and infrastructures. Experience with Windows OS, O365 and Azure. FreshService, ITILv4, DNS and DHCP experience. A working knowledge of cloud-based infrastructures. Enjoy working with people, developing rapport at all levels ...

role where no two days are the same, then we would love to hear from you. Job-Specific Knowledge and Skills: • Knowledge of Microsoft operating systems. • Knowledge of iOS operating systems. • Knowledge of Office 365. • PC/laptop hardware troubleshooting. • Strong communication and interpersonal skills. • Organisational and prioritising skills. ...

while travelling between locations. Qualifications Skills & Experience What do I need to know? Advanced support knowledge of IT systems and infrastructures. Experience withWindows OS, O365 and Azure. FreshService, ITILv4, DNS and DHCP experience. A working knowledge of cloud-based infrastructures. Enjoy working with people, developing rapport at all levels ...

secondary contact for warehouse scanning hardware. A key part of the role involves collaborating with third-party suppliers to resolve issues, managing Office 365 administration, and overseeing patch management across servers, desktops, and Mac devices. Troubleshooting involving hardware, software, and network-related issues, supporting the network engineering team … accurate technical documentation and create procedural guides to streamline common issue resolution. Solid knowledge of IT hardware Basic LAN/WAN networking Support Office 365 services: Exchange, Teams, Azure Cloud and SQL. Network hardware IP telephony systems Manage user accounts and security permissions to ensure smooth IT operations ...