We are seeking an experienced Administrator/Coordinator to join Service Improvement team at the Exeter Office. This position offers £13.49 per hour and operates on a hybrid schedule, requiring 2-3 days per week in the office. The role is full-time, 37 hours per week, and is … initially a temporary contract until September 2024, with potential for a permanent position. Key Responsibilities: Coordinate and manage customer compensation payments efficiently and on time. Review and address outstanding actions post-complaint closure, ensuring compliance with timelines. Support the team in meeting regulatory requirements related to complaints. Resolve customer inquiries and keep them informed of the next steps. Regularly provide the Service Improvement team with reports on critical business processes, including deadlines, complaint reminders, and responses. Collaborate with colleagues and customers to identify and implement service improvements. Use multiple systems to resolve or support the resolution more »
organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support … for internal users - Providing a high level of customerservice and taking IT issues through to resolution - Supporting technologies including Office 365, Windows OS, remote desktop services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have … some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional support at other local offices may be required - A personable nature with good problem solving skills - Strong customerservice skills and a more »
career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about CustomerService processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR. We have various roles The candidate: Previous customerservice experience desirable but not essential Happy to work independently, as well as in a team in fast paced environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise You will be joining the IT Service Management team which sits within the Services Directorate at the Met Office. Working within the Service Management team, you'll work with teams … and Release schedule. Ensures that technical changes to IT services are adequately assessed for risk, impact, prioritised, scheduled, authorised and implemented. Provides guidance to service owners and process managers to ensure the smooth running of services and compliance with mandatory processes. Chair the Change Advisory Board ensuring that sound … Change and Release Manager, your total reward package will be up to £46,974 annually, which includes: £33,794 base pay. An outstanding Civil Service pension, with an average employer contribution of 27%. Recruitment Retention Allowance (RRA): In addition, you will be paid £2,200 per annum as more »
Royal Devon University Healthcare NHS Foundation Trust
are seeking a dynamic individual to join our busy and fast paced department. You must demonstrate excellent organisational and communication skills along with outstanding customerservice, and have experience of working with IT systems. The Central Booking Team is a very busy department with an expanding service … Description and Responsibilities please click the link below. More detail about the role To provide an efficient and responsive patient administration and appointment booking service, in accordance with Trust policies and standards relating to confidentiality and customer care. To manage a large volume of calls daily using the … Open-scape Contact Software system. Use multiple computer systems as required within the department such as MYCARE, NHS E-Referral Service and MS Office applications to utilise all available outpatient capacity in an appropriate way. Client desktop phone systems Actively take part in implementing, maintaining and improving the departments more »
replacing parts that have wear and tear before they fail Repair – diagnosing the reason for vehicle failure and fixing the problem Training Motor vehicle service and maintenance technician (light vehicle) Level 3 Apprenticeship Standard Before the Standard is met, all apprentices must hold a certificate that meets the EUs … F-gas regulation. Motor vehicle service and maintenance technician (light vehicle)/Institute for Apprenticeships and Technical Education Servicing - working to manufacturer servicing guidelines to ensure vehicle running at optimum performance. Maintenance - replacing parts that have wear and tear before they fail. Repair - diagnosing the reason for vehicle failure … and fixing the problem. An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) apprenticeship standard Vocational related qualification (technical certificate) Electric Vehicle training Blended on/off the job training and location to be confirmed A possible full-time career within the automotive more »
As part of the Fulfilment team in a store, you will play a key part in the early morning fill to ensuring a smooth customer shopping experience. You will be responsible to merchandise the shop floor ready for store opening. You will work with our internal systems to ensure … ensure a safe working environment for yourself, your co-workers, and our customers. We are looking for someone who has good IT skills & a customerservice mindset. You should have a passion for home furnishing, ambition to grow within IKEA and to help develop others too. WE CARE more »
team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our peopleremainat the heart of everything we do. Shape more »
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: ITS Field Service Technician EPOS Located: Field based Devon and Cornwall Package: Competitive salary, bonus, company vehicle and company benefits About Ricoh: Ricoh is a global technology business. … out more about Ricoh Today What you will be doing To provide Ricoh ITS customers with a professional, efficient maintenance and break-fix repair service across a broad range of EPOS (servers/tills/printers/PEDs/scanners/switches/routers/APs) and IT equipment … PC’s/laptops/printers/network devices), including back-ups, re-imaging and IMACs To provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements To maximize revenue more »
phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers specification and any regulations affecting their use … electronic diagnostic equipment Experience working on JCB Loadalls would be advantageous The ability to prioritise tasks and work well in a busy environment Great customerservice skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach … more p/hour through our appraisal program Average holiday pay to reflect overtime worked 30 days annual leave, increasing with length of service up to a total of 35 days The option to buy/sell up to 5 days annual leave per year Company van which can more »
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customerservice and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Installation or equivalent C&G 2391 Inspection and Testing or equivalent EV Charging 2919 (preferrable but not essential) The ideal candidate would: Provide exceptional customer service. Have high standards when carrying out installation work. Be able to work individually or as part of a team. Have previous EV Installation more »