4 of 4 Customer Service Jobs in Gateshead

team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact … incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service availability. The ICT Support Engineer will support hardware, software, mobile devices, printers, and network connectivity, while also contributing to continuous service improvements. What's on Offer? Competitive salary and benefits ...

CEO. We are looking to strengthen the company’s Data & Insight capability, working closely with the organisation’s Operations Director who leads high-performing Customer Service, Project Delivery, IT and HR teams, Datal Analyst. As Data Analyst, based at the company's North East headquarters, you’ll turn … customer, sales and operational data into clear, actionable insight. Working closely with Marketing, Operations and Finance, this role is ideal for a detail-oriented Analyst who enjoys translating numbers into recommendations that improve customer experience and business performance. Your key responsibilities will include: Building and maintaining dashboards ...

line and connectivity services Providing 1st and 2nd line technical assistance Troubleshooting network, telephony and hardware issues Working with suppliers and carriers to resolve service faults Supporting project delivery and customer onboarding activities Maintaining accurate technical documentation and ticket updates Essential Skills Telecoms, VoIP or Unified Communications experience … Strong fault-finding and troubleshooting abilities Knowledge of connectivity technologies and business communications Excellent customer service skills Ability to manage support tickets within agreed service levels Nice to Have Structured cabling experience Networking knowledge including routing and switching Experience with leased lines and hosted voice platforms ...

leading manufacturer and supplier of high quality lubricants. As part of our wider group of companies, we are committed to operational excellence and customer service. The IT function underpins our manufacturing, distribution and commercial operations by providing secure, reliable and responsive technology services. The Role: Based at GB Lubricants … will administer and improve the local network and core infrastructure, and collaborate with the group IT team to maintain shared standards, security controls and service levels across the group. This is a hands on role that blends daily support with proactive network, systems and security administration. Preferred Skills/ ...