2 of 2 Customer Service Jobs in Gateshead

is often preferred, but it may not be mandatory for entry-level positions. Experience : • 3-5 years of experience in a Technical Support role. • Experience in a helpdesk or customer support environment. • Demonstrated proficiency in operating systems, software applications, and hardware. components, as well as experience with remote desktop tools and remote access technologies. • Experience in a customer-facing role and a strong commitment to providing excellent customer service. Certifications/Licenses: • Relevant certifications, such as A+, Network+, or Microsoft Certified Systems Administrator (MCSA), can also be beneficial. • CompTIA A+ covering hardware, software, and network troubleshooting. • CompTIA Network+ focusing on network technologies. • Microsoft Certified Systems Administrator (MCSA) in Microsoft Windows operating systems and server technologies. • ITIL … Foundation focusing on the best practices for IT service management. Language Proficiency: • Fluent in English. Knowledge, Skills, and Abilities • Knowledge of operating systems, software applications, and hardware components, as well as experience with remote access and remote desktop tools. • Strong analytical and problem-solving skills to diagnose and resolve technical issues in a timely and effective manner. • Excellent communication More ❯

is often preferred, but it may not be mandatory for entry-level positions. Experience : 3-5 years of experience in a Technical Support role. Experience in a helpdesk or customer support environment. Demonstrated proficiency in operating systems, software applications, and hardware. components, as well as experience with remote desktop tools and remote access technologies. Experience in a customer-facing role and a strong commitment to providing excellent customer service. Certifications/Licenses: Relevant certifications, such as A+, Network+, or Microsoft Certified Systems Administrator (MCSA), can also be beneficial. CompTIA A+ covering hardware, software, and network troubleshooting. CompTIA Network+ focusing on network technologies. Microsoft Certified Systems Administrator (MCSA) in Microsoft Windows operating systems and server technologies. ITIL … Foundation focusing on the best practices for IT service management. Language Proficiency: Fluent in English. Knowledge, Skills, and Abilities Knowledge of operating systems, software applications, and hardware components, as well as experience with remote access and remote desktop tools. Strong analytical and problem-solving skills to diagnose and resolve technical issues in a timely and effective manner. Excellent communication More ❯