1 to 8 of 8 Customer Service Jobs in Gateshead

career advancement About the Company: A growing Managed IT Services provider in the North East offers reliable, agile, and innovative end-to-end managed service solutions. The company helps businesses maximize their IT investments within budget, delivering professional yet personal service to build trust and meet customer … management Desktop/server troubleshooting and support SharePoint Online management Resolving complex tickets in a timely manner Maintain accurate issue tracking Deliver high-quality customer service and follow-up Diagnose and resolve technical issues quickly Conduct client site visits when required Document solutions to build an IT knowledge … IT support or a helpdesk role Strong problem-solving skills and technical knowledge Familiarity with various operating systems and IT fundamentals Excellent communication and customer service skills Relevant IT or Computer Science qualification preferred Driving Licence Customer service: 1 year (preferred) Technical support: 3 years (required more »

a leading SaaS provider in the North East of England with a unique suite of services. They are currently looking to appoint a talented Customer Success/Account Manager who would take responsibility for onboarding new clients, account reviews, and customer communications. This is a key role, ensuring … clients get off to a great start, with a seamless transition from sales to customer success, you will take ownership of retention and revenue growth targets. We are looking for a dynamic individual who has a passion in building relationships and can offer best-in-class customer service. … resources to create compelling client stories to amplify our success. The Person: You will possess a minimum of 2 years experience in a similar customer facing B2B role (Customer Success, Account Management, Customer Service). * Be able to handle a range of different tasks so being more »

a leading SaaS provider in the North East of England with a unique suite of services. They are currently looking to appoint a talented Customer Success/Account Manager who would take responsibility for onboarding new clients, account reviews, and customer communications. This is a key role, ensuring … clients get off to a great start, with a seamless transition from sales to customer success, you will take ownership of retention and revenue growth targets. We are looking for a dynamic individual who has a passion in building relationships and can offer best-in-class customer service. … resources to create compelling client stories to amplify our success. The Person: You will possess a minimum of 2 years experience in a similar customer facing B2B role (Customer Success, Account Management, Customer Service). * Be able to handle a range of different tasks so being more »

and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot … time - You have experience in working with ISDN, SIP and diagnostic tools - You demonstrate a positive “can-do” attitude - You have a passionate for customer service - You have working knowledge of networking technologies What you'll be busy doing: - Attend customer sites throughout the UK to carry … Use of supplier portals to raise and escalate customers' support queries through to completion - Maintain and update all relevant installation and maintenance documentation and service support tickets - Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through more »

different types of customers New and Used who you will help arrange a personalised quote, guide them through an online purchase or provide a customer with the information they need to purchase a vehicle from the group. The job requires patience, fast thinking, excellent customer service skills … and an attitude to WOW a customer when they reach our team, you will posses great computer skills as we have customers who will contact us via Chat, Call, SMS and or email. Motor Retail experience is essential for this role. We are offering a £22,000 basic salary … career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service - plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase more »

IT Helpdesk Analyst – Gateshead We Put People First so you can Deliver Outstanding Service This is great opportunity for an IT Helpdesk Analyst to join our IT team in the Gateshead office. As an IT Helpdesk Analyst, you will be a ssisting and supporting the IT Manager across a … IT assets and equipment including iPads and mobile phones. Support on IT projects when required As IT Helpdesk Analyst – Gateshead you’ll have: Strong customer service focus and able to perform general IT administrative activities Ability to effectively use Microsoft Office package and databases. Effective communicator with first more »

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for the organisation. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with … end users' technical requirements. Keeping the service desk tickets up-to-date. Respond to IT incidents, problems and requests resolving them in line with agreed levels of service and to the user’s satisfaction recording all information as required by local IT processes. Support users in using standard … Expected Duration 16 Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Wednesday, 31st July 2024 Desired Skills Attention to detail Customer care skills Problem solving skills Team working Qualifications English GCSE or equivalent, grade Grade 4-9 or A*-C (Essential) Maths GCSE or equivalent more »

is required. Your Time at Work As a Security Officer, your duties will include: - Reception duties - Always provide a professional security provision - Provide excellent customer service and meet and greet staff and visitors in to reception. - Review and manage all visitors and guests who attend the site and … hygiene - To have integrity and respect for colleagues - Exceptional timekeeping and personal organisation for arriving ready for work. - Ability to provide 1st class-quality customer service. SIA Door Supervisor Licence is required. Experience in a similar role is required. Key Information and Benefits - Earn £12 per hour - 4 on … provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job more »