11 of 11 Service Delivery Jobs in Gateshead

change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Job Summary The Project Manager will support the delivery of telecoms projects by driving planning, coordination and execution activities under the direction of the Service Delivery Manager. The role ensures tasks … completed to agreed timelines and supports effective communication between stakeholders and helps maintain high standards across project documentation, procurement and delivery processes. Key Responsibilities Project Coordination Monitor project progress and help ensure team members remain aligned with objectives. Track tasks, timelines and milestones to support timely delivery. Communication Provide ...

managing, co-ordinating and developing case management systems and business applications; facilitating the implementation, development and support, of these systems to help improve service delivery. Do you enjoy turning business challenges into smart digital solutions? As a Systems Development Analyst , you'll be at the heart of improving … systems and applications that support vital council services. You'll work with colleagues across a range of service areas to understand their needs, enhance business processes and deliver technology solutions that make a real difference. This is an exciting opportunity for someone who combines strong technical expertise with excellent ...

implementing trailblazing solutions to advance our business. In this role, you will analyze and refine complex processes across various departments, including finance, technical support, delivery, and customer service. Your mission will be to develop comprehensive end-to-end systems that enhance operational efficiency. An enthusiastic and proactive approach … instrumental in enabling colleagues to leverage our extensive toolset effectively. Your support will empower teams company-wide to achieve peak performance. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second ...

role in delivering the technology, infrastructure and digital capabilities that enable Gateshead Council, its schools and key partners to operate effectively and innovatively. The service provides strategic leadership, development, implementation and support of ICT solutions, ensuring employees are equipped with the tools and skills needed to work efficiently while … residents and communities. Join us and help defend the digital front line of local government. As Cyber Security Manager, you will lead the delivery of a robust and forward-thinking cyber security service that safeguards Gateshead Council's digital assets, infrastructure and information. You'll manage a team ...

issues in a way that non-experts can understand. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery … passes and much more! Health Cash Plan Cycle to Work Scheme Network Benefits Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Tech Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Employee referral scheme New business referral scheme ...

proactive approach is vital as you'll be instrumental in helping drive technical innovation and allowing the company to achieve peak performance. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery … passes and much more! Health Cash Plan Cycle to Work Scheme Network Benefits Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Tech Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Employee referral scheme New business referral scheme ...

security posture for both Aspire and its customers. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery … concepts, tools, and techniques. Ability to work well under pressure in high-stress situations. Strong attention to detail and organisation skills. Experience with customer service and communications Previous experience of working within a 24x7 SOC Relevant certifications (advantageous but not essential ...

Fortinet FortiGate and network security will really set you apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep … take place over the phone and via email whilst utilising fault-finding programmes that assist you in diagnosing and fixing customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery ...

Fortinet FortiGate and network security will really set you apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep … take place over the phone and via email whilst utilising fault-finding programmes that assist you in diagnosing and fixing customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery ...

customers. You will manage tickets, stay updated on threat intel, and work with EDR and SIEM tools in a fast-paced environment, ensuring high service delivery and strong customer focus. #J-18808-Ljbffr ...

internal teams. You will design and deliver secure network changes, manage incidents under pressure, and continually improve architectures and automation to ensure top‐quality service delivery. #J-18808-Ljbffr ...