8 of 8 Customer Experience Jobs in Glamorgan

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

print knowledge Become the in-store print specialist and explain product benefits clearly and confidently Work towards campaign KPIs through helpful, honest and engaging customer conversations Share customer feedback, store insights and complete campaign reporting requirements ARE YOU OUR PERFECT PARTNER? Enthusiastic, approachable and confident starting conversations with … clear communicator who builds positive relationships with store colleagues Proactive, reliable and comfortable working towards KPIs and campaign objectives Retail, sales, promotional or customer-facing experience is desirable, but not essential WHAT YOU CAN EXPECT FROM US £116.96 per day, plus a £25 daily KPI-related bonus Immediate ...

operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. … escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active ...

enhancements across a highly-used mobile application for a major client. You'll play a key role in developing innovative app functionality, including customer reward and engagement features that enable users to earn points and rewards for positive behaviours. Working closely with wider technology, development, data and marketing teams … front and back-end mobile features while creating seamless, user-focused experiences. Key Responsibilities: Develop and enhance Android app features and functionality Build engaging customer reward and loyalty experiences Collaborate with cross-functional teams across technology, data and marketing Contribute to both front-end and back-end feature development ...

enhancements across a highly-used mobile application for a major client. You'll play a key role in developing innovative app functionality, including customer reward and engagement features that enable users to earn points and rewards for positive behaviours. Working closely with wider technology, development, data and marketing teams … front and back-end mobile features while creating seamless, user-focused experiences. Key Responsibilities: Develop and enhance Android app features and functionality Build engaging customer reward and loyalty experiences Collaborate with cross-functional teams across technology, data and marketing Contribute to both front-end and back-end feature development ...

combines supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio … operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior stakeholders. What ...

seeking an experienced delivery leader to join an established operational leadership team and help oversee the successful implementation of technology-based projects and customer solutions across a diverse portfolio of clients. This role would suit an experienced Project Delivery Manager, Programme Manager, Senior Project Manager, Service Delivery Manager … reporting activities. Work closely with technical, operational and commercial teams to achieve successful project outcomes. Drive continuous improvement initiatives across delivery processes and customer experience. About You We're interested in speaking with individuals who can demonstrate: Strong project, programme or delivery management experience. Excellent stakeholder engagement and relationship ...

solutions to organisations across the UK and internationally. The business has a strong track record of delivering technology that helps organisations streamline processes, improve customer experiences and transform the way they operate. As the company continues to grow, they are looking for a SaaS Sales Executive to join their … with prospective customers and taking opportunities from initial engagement through to successful close. You'll combine proactive sales activity with a consultative approach, understanding customer requirements and demonstrating how the company's SaaS solutions can solve genuine business challenges. Key Responsibilities: Manage the full sales lifecycle, from prospecting ...