4 of 4 Customer Experience Jobs in Glamorgan

Enablement value stream in the R&D department. Your role involves developing clean, maintainable software that expands our product, seamlessly integrating our solutions with customer systems. You will ensure our solutions are tested, accessible, extensible, secure, and high-performing. Attention to detail is crucial, and your ideas and challenges … are encouraged within our empowered team of skilled developers. What you'll do Integrate the Backbase platform into customer systems, focusing on backend implementation. Provide technical solutions to complex issues, enhancing customer experience and company reputation. Analyze current code and industry trends to formulate efficient processes and … premise deployments. Adopt Agile practices and continuous integration/delivery for rapid, autonomous team decision-making. Who you are At least 3 years of experience as a Java Backend Developer. Proven experience in enterprise projects. Experience in banking or Fintech is a plus. Excellent communication skills in More ❯

with the opportunity for this to extend. The role will involve supporting with the testing and staging of IT tech, ready for deployment to customer installations. This role would suit someone with a good understanding of IT, computers, hardware and software, and someone looking to start a long-term … IT systems (PC's/Network equipment/servers/cameras/tablets/hand-held devices) to ensure full functionality before deployment to customer project site. Supporting with software and firmware upgrades/downgrades (including routers, firewalls, and switches) Supporting with picking, packing, and dispatch of equipment to … customer project sites. What you'll need: Strong experience in IT/Computer systems including hardware & software. Great customer experience and ability to communicate positively. Positive, solutions focused approach to work tasks. Manually dextrous. Good understanding of health & safety in a work environment. Able to drive More ❯

priority areas for testing. Ability to analyze complex requirements and determine suitable test coverage. Validate financial calculations including affordability, LTVs, APRCs, and payment schedules. Experience testing complex applications with multiple third-party APIs. Knowledge of various testing methodologies and ability to select appropriate techniques. Proficiency in API testing, including … and manage context switching and changing priorities. Strong written and verbal communication skills, simplifying testing and defect information for non-testers. Desirable Technologies/Experience Knowledge and experience with second charge mortgages. Detailed understanding of mortgage servicing (both account and customer). Experience with Xray test … and Postman for API testing. Ability to create and maintain automated tests using Playwright. Testing of Amazon Connect or other cloud contact center solutions. Experience with Confluence for document creation and maintenance. Cross-browser/device testing using Browserstack or similar tools. Accessibility testing of web applications. Mobile testing More ❯

you do, get in touch today! About the role We believe in the power of data to drive smarter decisions, better products, and meaningful customer experiences, and are on the lookout for a strategic, visionary Head of Analytics to take our analytics capabilities to the next level. Reporting directly … with the pricing team to test behavioural response to incentive-based offers. Partnered with the product team to define key metrics for a new customer journey flow. Rebuilt a cross-functional dashboard to provide exec-ready visibility of acquisition KPIs. Hosted an internal session on best practices for storytelling … tools like SQL, Python, BI platforms, and cloud-based analytics. Strong grasp of business strategy, and how data can accelerate growth and operational excellence. Experience in fast-paced sectors like tech, e-commerce, or fintech (insurance/financial services is a bonus!). If you're ready to lead More ❯