10 of 10 Management Information System Jobs in Glamorgan

their financial systems , with a strong focus on Microsoft Dynamics 365 Finance and Operations . This is a hands-on, collaborative position ideal for tech-savvy professionals passionate about system optimisation , data analysis , and business process improvement . You’ll work closely with cross-functional teams and external partners to troubleshoot issues, implement upgrades, and deliver innovative solutions. Your … stakeholders will be essential to your success. Key Responsibilities Configure, support, and optimise Dynamics 365 Finance and Operations modules. Collaborate with finance and IT teams to identify and resolve system inefficiencies. Translate business requirements into technical specifications and solutions. Utilise tools like SQL , Python , and Power BI for data analysis and reporting. Document and improve business processes through mapping … and staying ahead of technology trends in financial systems. Be part of a forward-thinking organisation where your contributions directly impact the future of financial data analysis and enterprise system performance . We offer a collaborative environment, opportunities for growth, and the chance to work with cutting-edge technologies. Apply now to shape the future of financial systems and More ❯

high degree of customer service in line with ITIL best practices Provide escalation support to the 1st line support team Work with additional Technology teams to triage and resolve system and product related tickets Logging calls into our ticket management system, taking ownership of user problems and being proactive when dealing with their issues Supporting company … and effectiveness of the Tech Support Desk Providing support during the opening hours of tech support, 08:00 till 17:00 via shifts The consideration and application of information security principles within to day-to-day tasks Regular travel to all UK Alcumus offices to maintain relationships with team members and customers Delivery of the Alcumus Technology induction … programme. What you'll need to be successful Experience: Proven background in technical support, including telephone-based support Hands-on experience with ticket management systems Proficient in installing and troubleshooting hardware and software Familiar with Microsoft 365 and Microsoft Office applications Skills & Attributes: Excellent communication and problem-solving skills Team-oriented, approachable, and empathetic Adaptable, flexible, and calm More ❯

lead test automation, functional, and non-functional testing areas. You will be part of our lead tester group, working collaboratively with your squads, overseeing the testing journey with management responsibilities. You will act as an advocate for quality and champion behavior-driven development. This role offers the chance to enhance the test community by exploring new tools and … problem-solving and influencing senior team members. Design and execute non-functional test cases using standard techniques. Advise on current functional testing techniques and peer-review work. Further information on Test Engineering and the skills expected of a Lead can be found here . Person specification We are seeking candidates with the following experience, assessed during the sift More ❯

and technically skilled Project Officer to support the development and delivery of trade waste and recycling projects. You will play a key role in: Developing and maintaining waste management information systems. Using mapping and route optimisation software to design and refine collection rounds. Supporting the implementation of new operational rounds in line with legislative targets. Providing … work independently and collaboratively in a fast-paced environment. Committed to continuous personal development and the Council's values of equality, safety, and safeguarding. A background in waste management, project delivery, or IT systems would be advantageous, as would qualifications in Health and Safety or project management. Additional information The interview process for this role will … you would like an informal conversation about this role prior to application, please contact . Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:- Job More ❯

in which an engineer can utilise their current skillset whilst continuing to learn and develop, with exposure to a range of varying customer infrastructures. The role requires daily management of our reactive and proactive escalated support calls, which includes call logging and troubleshooting issues within time constraints and where possible resolving support queries or diagnosing issues. Please note … customers updated. • To communicate effectively with customers and other staff ensuring that all parties are updated on a regular basis • Keeping abreast of current IT and solution trends, technologies, system information, problems, changes and updates relevant to the role. What we are looking for? Essential • Experience of working in a technical customer service IT support role • Experience … approach to resolve the issue and interact with users to keep updated through the lifecycle of the job. • Excellent telephone manner and customer engagement skills • Strong prioritisation, time management, and troubleshooting skills Who are we? ARO has 25 years' experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has More ❯

internal support to the Airport+ production line (ROPS and AMDB products) including the out-sourced department. Continued support will be in the form of day-to-day workflow management, query resolution, problem solving and performance management and also be able to update the Navblue products of Airport+ production line as per Navblue specifications and quality standards. … and overarching guidelines, raise queries with aeronautical publication providers to clarify documents and resolve issues. Communicate effectively within the team and to others departments any inconsistencies or missing information in the AIP and follow up corrective actions Manage personal workload effectively using organizational and time management skills to achieve scheduled production targets. Knowledge, Skills, Demonstrated Capabilities … collective team goals Take ownership of assigned tasks and ensure completeness Be quality focussed with good attention to detail Adhere to process and formulate sound decisions based on information presented, and understand when to ask for guidance in unclear situations Demonstrate ability to manage workload independently and adhere to predetermined deadlines Technical aviation knowledge Qualified Experience/Skills More ❯

Monitor and evaluate the team's performance and recommend areas for improvement based on evidence Coach and support staff to develop and appropriately use the case management system Recommend areas for service improvement based on relevant data and information Collaborate constructively with partner organisations and other stakeholders including internal services and colleagues Build a culture … amalgamated with data submitted by the SEND Local Area partners and benchmarked against regional and national data (including statistical neighbours). This will culminate in the creation and management of a live SEND Local Area dashboard (preferably on PowerBI). The post holder will be subject to data requests from the SEND Partnership Board, Pre-SEND Board, DMT … data requirements are met, the data is accurately captured, and the upload and any resulting errors are resolved. They will also be responsible for the Case Management System maintenance schedules, testing updates and supporting system development. Job Specifics - Skills, Experience, Knowledge & Abilities Essential: High level of knowledge/experience of IT including databases, and an understanding More ❯

/request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information. Visit customer sites to diagnose and repair VoIP services as needed. Deliver first-class More ❯

/request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information. Visit customer sites to diagnose and repair VoIP services as needed. Deliver first-class More ❯

a vital part of the statutory SEN Team. They support the service in providing high level quality and comprehensive business support services to the SEN Team, Operational & strategic Management of the Service so that the service can fulfil its statutory duties in relation to maintaining the EHC Plans of pupils with special educational needs by ensuring the efficient … of letter templates, under the supervision of the SEND Service Manager, to be used by all members of the service ensuring that they are legally compliant and compatible with system requirements. To regularly check that these meet the needs of the team and amend where appropriate. 7. To take the lead on the development of key service documentation, under … with all relevant information in a timely manner. 19. To champion and be an advocate for the use of technology (such as the case management system) to record, track and monitor our ways of working to both manage performance and inform business intelligence 20. Ensure that client confidentiality is maintained in line with the Council More ❯