the value delivered and transition smoothly to agile methodologies. This is an excellent opportunity to join a team that is going from strength to strength, building and shaping more customer-centric ways of working across. Key Responsibilities Provide hands-on coaching to teams and individuals, helping them to understand and excel in agile practices. Facilitate the adoption of agile … and feedback loops. Facilitate workshops, training sessions, and coaching engagements to build agile capabilities. Encourage the use of metrics and data-driven decision-making to optimize delivery. Promote a customer-centric mindset within teams. Assist with economic decision-making and facilitate capability and feature estimation. Advocate for lean thinking and systems thinking in agile practices. Support the transition from … Proven track record as an Agile Coach, Scrum Master, or similar role. Strong understanding of agile frameworks (e.g., Scrum, Kanban, SAFe) and agile methodologies. Excellent communication skills with a customerservice-oriented approach, and a focus on building relationships with people at all levels of the organization. Experience with Lean Portfolio Management procedures and ceremonies. Demonstrated excellence in More ❯
ensure paperwork and processes are completed in areas like claims, returns, waste management, and lost property. About You You are friendly, proactive, and team-oriented, committed to delivering excellent customerservice and ensuring customer safety. Apply today by completing an online application. Everything you'll love Alongside a competitive salary, you'll enjoy benefits such as More ❯
implementing automated tools to reduce errors whilst monitoring and auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customerservice excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and More ❯
Technologies: preventive maintenance corrective maintenance note counter maintenance Customerservice electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on … customerservice skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective maintenance … Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate) - Bundlers, shrink More ❯
Business Unit :Customer Operations, Customer Support Salary range: £23,500 - £27,000 per annum DOE+ red-hot benefits Location: UK Hybrid with travel to local hub Glasgow/Gosforth Our Team Our associates ensure that our customers receive a 'best in class' service at a time when they need us most. We know it's a difficult … account while supporting the family members at every step of the process Providing specialist bereavement support The role involves considerable contact with relatives and those associated with our late customer, Funeral Directors, Solicitors and relevant outside agencies. Working as part of a large and diverse team where everyone works together to achieve an excellent customer outcome As we … need you to work within the appropriate regulatory frameworks we follow Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us We need you to have Strong experience in customerservice or support roles, including experience with telephony systems Demonstrated ability to communicate effectively, with strong More ❯
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Ricoh
lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customerservice are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business … needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. Ensure the site is compliant and adheres to More ❯
performance Promotion of Glasgow West's vision and values through effective leadership and direction Ensuring sound financial management, planning and reporting Driving ICT and office management services to enhance customerservice and support growth Developing robust frameworks to ensure business continuity and the effective management of risk. The ideal candidate will be further educated to SCQF Level … Defined contribution pension scheme Flexible working practices including hybrid working, flexi time, enhanced occupational maternity, paternity and shared parental leave Cycle to work scheme Specific GWHA benefits including annual service commitment award, long service award and additional festive leave Professional development & training opportunities This post is subject to a satisfactory Level 1 Disclosure Check. For further information and More ❯
role, you’ll be the face of our company on client sites - installing, maintaining, and commissioning CCTV systems to the highest standards. If you thrive on technical challenges, value customer satisfaction, and want to be part of a team that truly makes a difference, we’d love to hear from you. Job involves but is not limited to: Installing … experience in CCTV installation and commissioning Strong problem-solving skills and attention to detail Excellent IT and networking skills (especially IP systems) Flexibility with working hours and locations Outstanding customerservice skills Full UK driving licence Valid CSCS Card Preferred: Experience in open and closed protocol systems PAT Testing Licence Desirable Experience: Background in engineering, manufacturing, or security More ❯
Apprenticeship Waterstons - Digital and Technology Solutions Professional Integrated Degree Apprenticeship , Apply From: 11/07/2025 Learning Provider Delivered by NCG Employer WATERSTONS LIMITED Vacancy Description Provide outstanding customerservice via phone and our ticketing system Triage incoming tickets and prioritise effectively Resolve incidents and service requests Learn and practise key IT processes including incident management More ❯
Glasgow City, Scotland, United Kingdom Hybrid / WFH Options
Southside Housing Association 🏡
homes. Our Vision: Impacting and improving people’s lives in a positive way. Homes – developing, improving and maintaining new and existing homes Communities – supporting and engaging with our communities CustomerService – raising standards and exceeding customer expectations Finance & Governance – demonstrating effective governance, financial resilience and viability People & Leadership – putting people first Collaboration & Innovation – collaborate using innovate solutions More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple Resourcing
flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, CustomerService, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯
flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, CustomerService, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
Resourcing Group
flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, CustomerService, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯
full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customerservice and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges. In the UK … are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children's barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from More ❯
Here at Chubb Fire & Security we're looking to add a Field Service Engineer to join ourLarge Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire & Security have been protecting … Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service systems in accordance with … Qualifications/Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of CustomerService experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full More ❯
help student-athletes and their families secure academic and sporting opportunities at US universities. Manage the initial aspect of the 'scholarship journey' for client and their families Provide exceptional customerservice to ensure a first-class experience. Collaborate with clients to create and maintain their FirstPoint Profile for the scholarship process. Collect and organise necessary paperwork and footage … relationships with clients and their families. Proven ability to work well under pressure to meet tight deadlines in a fast-paced environment. Minimum of 2 years experience in a customer-facing role. Excellent written and verbal communication skills. You will have the ability to work independently and manage your own time effectively. Highly motivated, resilient, and empathetic, with strong More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Kaplan
full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customerservice and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges. In the UK More ❯
Security Engineer Glasgow and Surrounding areas £33,000- £36,000 Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customerservice skills • CCTV IP Knowledge also beneficial … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous More ❯
needs and identifying opportunities for additional work. Act as the key contact for high-profile clients and partners, representing the company in meetings, negotiations, and industry events. Deliver exceptional customerservice, ensuring repeat business and long-term partnerships. In return, you will be offered a fabulous working environment and genuine career opportunities. You will enjoy a great culture More ❯
or to deal with spillages, dust build up or material recycling. We're going from strength to strength and the quality of our equipment, along with high standards of customerservice, mean that we have grown to become a global leader. It is highly likely you will have worked in any of the following roles and/or More ❯