4 of 4 Customer Service Jobs in Gloucester

The Role - Service Relationship Representative (SRR) - 30 hours per week = Part Time Through a culture of collaboration, learning and opportunity, the Service Relationship Management Team is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. The Service Relationship Representative (SRR) is part of the … Service Relationship Management Team and is passionate about serving a dynamic customer base in a technology managed service setting. The SRR role is focused on providing responsive customer service engagement to Claranet customers by owning inbound customer engagement activities on a reactive basis along with providing reactive sales and commercial support. This is a … key role owning customer inbound engagement activities focusing on reactively addressing Sales and Commercial enquiries along with administration. The role requires the ability to quickly build rapport to efficiently manage and resolve general customer service enquiries and contract administration needs. The Key Objectives Will Be To: Provide Service Quality Assurance in all activities Share Account knowledge More ❯

NMS Recruit are seeking an experienced Security Service Engineer to work with a leading independent security technology integrator. You will provide professional engineering expertise for planned and reactive maintenance. Responsibilities Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software … fundamentals of UFE's (Unified Front End) Full UK Driving Licence Ability to complete full personal security screening and be prepared to complete to DV Level if requested. Strong customer service skills Desirable Experience CCTV Synergy/Milestone/Genetec/FLIR/Eagle Eye/ProWatch/Red Vision/Axis ACS Ccure/Lenel OnGuard & S2 More ❯

call out, overtime and vehicle company based in Gloucester Covering in and Bristol/Gloucester areas To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Texecom and Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous More ❯

Infrastructure Support Engineer – Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We’re working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. This is … an opportunity to join a forward-thinking business that’s redefining what “great support” looks like – combining technical excellence with a consultative, customer-first approach. The Opportunity You’ll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft … produce high-quality reports. Build lasting relationships with clients, becoming a trusted technical partner. What We’re Looking For We want someone with genuine passion for IT infrastructure and customer service. The ideal candidate will bring: Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server. Hands-on experience with Microsoft 365, Intune, and Entra More ❯