1 to 25 of 44 ITIL Jobs in Gloucestershire

Microsoft Active Directory/EntraID. Accounting and ERP systems. Autodesk, JIRA, Solidworks, and other architecture-specific applications. VDI and graphics/CAD workstations. Technical certification in CompTIA Network+, Security+, ITIL, Microsoft or self-study, hands-on or home-lab experience in these areas. Bachelor's degree in Computer Science, Information Technology, or other relevant field. Physical Requirements: Work to be More ❯

combination of : A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems. Knowledge of Agile work practices. A knowledge and understanding of foundational ITIL functions, principles and processes. A proven track record in the implementation and maintenance of complex IT systems. Recent practical experience of successfully integrating complex COTS products. Expertise in the integration More ❯

2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt More ❯

within an agile context. Certifications: Ideally holds recognised project management accreditation (e.g., P30, Prince2 Practitioner, PMO/PMP, APMP, and/or SAFe Agile) and a foundational understanding of ITIL methodology. Skills: Exceptional planning and organisational skills, with the ability to manage multiple tasks and initiatives simultaneously under time constraints. Analytical Thinking: Proven analytical and problem-solving skills, ensuring effective More ❯

for the DevOps team Experience you'll need A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems Knowledge and understanding of foundational ITIL functions, principles and processes A proven track record in the implementation and maintenance of complex IT systems Recent practical experience of successfully integrating complex COTS products Expertise in the integration More ❯

your own role impacts security and demonstratesroutine security practice and knowledge required for own work.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection and MoPI (Management of Police Information More ❯

Azure Monitor, Agents, KQL, ARM templates, Azure Policies, and Infrastructure as Code (IaC) with Azure DevOps, Bicep, etc. Perform scripting with PowerShell and manage patching in cloud environments Follow ITIL incident management practices, document troubleshooting steps, and ensure SLA/OLA/KPI adherence Engage in customer support activities, including incident triage, resolution, and proactive problem management Develop and maintain More ❯

the account and employee engagement strategies. What you'll need What you'll know: You'll be an experienced practitioner in IT Service Management. You're likely trained in ITIL, possibly to Expert status. You'll know that it's not all about ITIL. You'll be able to show that you understand how IT services fit in a customers More ❯

working with project and delivery teams who work using Agile methodology Problem solving Using logic and imagination to make sense of a situation and find an intelligent solution. Qualifications ITIL V3 or V4 foundation certification or equivalent experience of service design. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Seeing the More ❯

firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity with ITIL practices and 2nd line support Comfortable engaging users, vendors, and senior stakeholders Start Date: ASAP Duration: 6 Months IR35: Inside IR35 Location: Bristol - 5 DAYS A WEEK ONSITE Rate More ❯

and monitoring Windows Server 2008 environments. Experience using monitoring tools, responding to alerts, and identifying risks. Experience triaging and responding to incidents and requests. Experience working within SLAs and ITIL processes. Awareness of key change management processes. Ability to participate in the on-call rota and work occasionally out of hours. Experience with SQL Server Management Studio and MySQL. Experience More ❯

Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: ? Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not sure if your skills and experience are More ❯

Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits More ❯

Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits More ❯

Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful applicant must More ❯

system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

innovation, applying critical thinking to identify solutions to problems in line with evidence-based practice.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem-solving Stakeholder/Customer Engagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness Cybersecurity More ❯

underlined in the Job Description/Person Specification. Person Specification Qualifications Essential Educated to degree level or equivalent in an appropriate subject, or possess relevant proven experience Qualification in ITIL or relevant working experience Prince2 or equivalent experience Desirable Testing qualification e.g. ISTQB Experience Essential Understanding of clinical and operational processes within the NHS, the Public sector and other Health More ❯

C#, JavaScript, and Python. Exposure with Azure DevOps and Microsoft Fabric would be beneficial. Experience working on ERP-style systems would also be beneficial. Experience with Agile teams or ITIL frameworks would be beneficial. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this More ❯

English - written and verbal. Financial Services' experience advantageous. Education and Technical Ability: Degree educated or equivalent experience. Hold or working toward Certified Information Systems Security Professional (CISSP) or equivalent. ITIL Foundation Level Service Management V3 is desirable IT Applications: Good IT literacy for all MS office products What we can offer Annual salary - £60,000-£65,000 dependant on experience More ❯

project phases Full UK driving licence Desirable (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITIL certification Why Join Us? • Clear progression path into Project Management or Technical Consultancy • Supportive team culture with a focus on learning and development • Exposure to enterprise-level deployments and cutting More ❯

system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

configuration and build management, technology service management (including capacity, change, problem, and incident management), technology architecture and design including cloud services. Strong, working knowledge of IT Risk Frameworks (e.g. ITIL, COBIT etc.) and ability to identify, assess and manage technology risk acro Effective communication skills Strong, influencing and leadership skills with experience working with technology leads and engineering teams, and More ❯