2 of 2 Problem Management Jobs in Gloucestershire

Junior Incident and Problem Management Analyst SC Cleared - £250/day via Umbrella - Hybrid (Gloucester) - 6-month contract - SCC Flex Contract We're seeking an experienced Incident and Problem Management Analyst to support one of our key accounts, acting as the frontline point of contact … incident and problem activity. This role offers the opportunity to deliver high-impact service management across a complex environment, ensuring incidents and problems are handled efficiently, professionally, and in line with SLAs. Your responsibilities as the Junior Incident and Problem Management Analyst : Act as the central ...

productivity applications. · Experience in Exchange Online and other M365 Collaborative tools/products like MS Teams, SharePoint, One Drive etc. · Knowledge about License Management · PowerShell scripting · Knowledge about JIRA and ServiceNow tool · Establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness … Azure tenant-level configuration, including · Azure Active Directory administration · Single Sign-on (SSO) · Conditional Access Policy (CA) · Multi-Factor Authentication (MFA) · Identity and Access Management (IAM) · Managing/Administering Exchange Online and other M365 Collaborative tools/products like Teams, SharePoint, One Drive etc. · Configure and manage a Teams ...