Support Engineer Jobs in Gloucestershire

19 of 19 Support Engineer Jobs in Gloucestershire

Senior Support Engineer

Cheltenham, England, United Kingdom
Hybrid / WFH Options
Searchability NS&D
bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯
Posted:

Senior Technical Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Forward Role
Senior Technical Support Engineer Salary: £55000 - £65000 + Excellent Benefits Location: Cheltenham, Gloucester – Hybrid Clearance Required: You are required to hold an eDV level security clearance Are you an experienced Support Engineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in Cyber & Intelligence … who are actively seeking a Senior Support Engineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a Senior Support Engineer, you'll play a pivotal … infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you'll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technical support for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams to resolve More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Principal Engineer - Support Engineering (Technical Support & Authoritative Advice)

Filton, South Gloucestershire, England
BAE Systems
Job Title: Principal Engineer - Support Engineering (Technical Support & Authoritative Advice) Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design, safety … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software packages More ❯
Employment Type: Permanent
Posted:

Level 2 IT Support Engineer - Consultancy

Bristol, Gloucestershire, United Kingdom
Hamilton Barnes Associates Limited
Are you ready to take the next step in your career as a Level 2 IT Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a … reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 IT Support Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across a mixed … environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Technical Engineer £32,000£45,000 Stonehouse 37.5 hour week - 26 days holiday + Bank MSP experience ideal The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for … for resolving a wide range of technical issues, supporting cloud and on-premise systems, and contributing to infrastructure projects. Youll also act as a key escalation point for the Support team and help shape best practices across our IT services. Key Responsibilities Provide 2nd and 3rd line support across hardware, software, networks, and cloud services. Act as an … escalation point for complex technical issues from the Support team. Support and maintain Microsoft 365, Azure, and cloud telephony platforms. Assist with IT projects such as system upgrades, migrations, and security improvements. Liaise with customers, partners, and suppliers via phone, email, and ticketing systems. Contribute to documentation, compliance, and service continuity processes. Mentor junior team members and share More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

IT Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
1st Line Support Engineer Gloucester Up to £27k DOE Impressively Growing MSP Description The IT Support Department is responsible for supporting and maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for various clients Managing own workload of tickets to ensure SLAs … are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments, Windows More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Senior IT Support Engineer

Cheltenham, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Senior IT Support Engineer Up to £45k Cheltenham Education Sector (prior sector experience not essential) We are looking for someone with experience of the following, not all essential: - Cloud experience (InTune, Entra, Sharepoint, 365 etc.) - Server installs, Cloud servers, migrations etc. - Backups experience - General troubleshooting - Installing whiteboards, Wi-Fi, cabling etc. on school sites - Mentoring junior members of More ❯
Employment Type: Permanent, Part Time
Salary: £45,000
Posted:

DV Application Support Engineer - Contract (outside of IR35)

Cheltenham, Gloucestershire, United Kingdom
Hybrid / WFH Options
TwinStream
DV Application Support Engineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients … Contract (outside of IR35) Security Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the … deployed services with Influx and Grafana. Configure automated alerts to trap problems before they become incidents. Review application logs and respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Root cause analysis and proactive problem solving. The team More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Engineer - Support Engineering (Technical Publications)

Filton, South Gloucestershire, England
BAE Systems
Job Title: Principal Support Engineer (Technical Publications) Location: Filton (Other locations may be available). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you’ll be doing: Responsible for management of the Astute Interactive Electronic Technical Publication (IETP) Production Team. You … delivery including identifying potential process efficiency improvements Your skills and experiences: Essential: Educated to degree level in engineering or equivalent industry or HM forces experience Have Technical Publications/Support experience from working in a similar MoD programme Have a working knowledge of an IETP/IETM. Have a working knowledge of ASD S1000D Have a working knowledge and … understanding of the MoD Support Defence Standards in particular Def Stan 00-60/00-600 Communication Skills, you must be capable of communicating concise briefings to internal and external stakeholders on all aspects of the Astute IETP including monthly reports to the MoD customer Desirable: Experience of the trilogi suite of software (e.g. trilogiBuild, trilogiView and trilogiReview). More ❯
Employment Type: Permanent
Posted:

IT Support Engineer

Cheltenham, Gloucestershire, England, United Kingdom
Reed
IT Support & Trainer Location: Central Cheltenham Job Type: Full-time – Site based Join a well-established and forward-thinking law firm renowned for delivering high-quality legal services with a personal touch. We are seeking a tech-savvy IT Support & Trainer who loves helping people master IT skills and solving tech problems. This role involves a vital dual … function of training and first-line support, ensuring our teams operate efficiently with the best use of technology. Day-to-day of the role: Deliver engaging and accessible IT training to staff at all levels, enhancing digital skills and promoting best practices in software and system usage. Provide first-line support, troubleshooting hardware, software, and network issues to … systems. Required Skills & Qualifications: Solid understanding of IT systems, including Microsoft 365 and MS Teams Telephony. Experience in database development and analysis. Proven ability to deliver IT training and support in a business environment. Strong problem-solving skills and the ability to multitask effectively. Excellent communication skills and a passion for technology. Benefits: Competitive salary and benefits package. Pension More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum, Inc benefits
Posted:

IT Support Engineer

Cheltenham, Gloucestershire, England, United Kingdom
Searchability NS&D
Cheltenham location - full time on site Must be eligible for SC and eDV, or already hold SC or eDV - sole UK National Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple IT Support Engineers to work for an exciting, rapidly growing SME in the National Security … and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to IT support requests and diagnosing issues Delivering technical support on-site or remotely Resolving hardware, software, and network problems Providing tailored IT solutions Maintaining strong client relationships Recording and managing … support activities Contributing to IT knowledge bases Supporting project teams in system rollouts We need you to have Active security clearance or eligibility to obtain eDV within the role - must be a sole UK National Willing to be full-time on-site in Cheltenham/Gloucester Essential Experience Required Proven technical support experience - 1st/2nd/3rd More ❯
Employment Type: Full-Time
Salary: £35,000 - £55,000 per annum
Posted:

IT Support Engineer and Trainer

Cheltenham, Gloucestershire, South West, United Kingdom
Reed Technology
IT Support & Trainer Location: Central Cheltenham Job Type: Full-time - Site based Join a well-established and forward-thinking law firm renowned for delivering high-quality legal services with a personal touch. We are seeking a tech-savvy IT Support & Trainer who loves helping people master IT skills and solving tech problems. This role involves a vital dual … function of training and first-line support, ensuring our teams operate efficiently with the best use of technology. Day-to-day of the role: Deliver engaging and accessible IT training to staff at all levels, enhancing digital skills and promoting best practices in software and system usage. Provide first-line support, troubleshooting hardware, software, and network issues to … systems. Required Skills & Qualifications: Solid understanding of IT systems, including Microsoft 365 and MS Teams Telephony. Experience in database development and analysis. Proven ability to deliver IT training and support in a business environment. Strong problem-solving skills and the ability to multitask effectively. Excellent communication skills and a passion for technology. Benefits: Competitive salary and benefits package. Pension More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Support and Test Engineer

Tewkesbury, Gloucestershire, United Kingdom
Harris Geospatial Solutions
needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Support and Test Engineer Job Location - Tewkesbury Job ID - 25324 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique … in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee assistance program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve As the Support and Test Engineer you will have experience in the Assembly, Test and Repair of multi … portfolio Defence equipment. You will report to the Customer Services Support Team Leader, your primary role is to successfully execute the best practice on-time, on-cost and on-quality execution of all CS Repairs activities. To succeed in this role, you shall be outcome and Customer focused, ideally experienced with the Maintenance, Repair and Overhaul (MRO) of high More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line Support Engineer

Gloucester, Gloucestershire, United Kingdom
Hays Technology
Your new company An opportunity has arisen with an award-winning, high-profile organisation based in Gloucester. They are looking to expand their IT support function and are seeking a seasoned, confident, reliable and friendly IT Support Technician to join their infrastructure teams. Your new role You will play a key role as part of the technical infrastructure … expected to achieve your day-to-day service desk KPIs, have a hands-on approach to incident/request resolution and be proactive in finding solutions. You will help support their current team with IT issues across a Windows 11/Office 365 environment. What you'll need to succeed Prior experience support in a service desk environment More ❯
Employment Type: Contract
Rate: £150 - £170/day £150 to £170 per day
Posted:

Software Support Engineer - Labyrinth Screening

Cheltenham, Gloucestershire, United Kingdom
Hybrid / WFH Options
Ripjar Ltd
investigations of some of the most complex performance and functional issues they may face. You'll be a member of our Engineering Team working directly with our Level 3 support engineers to learn about our most complex technical issues. This will give you a unique opportunity to become an expert over time across our entire technical base for this … You'll be passionate about our customer's ability to use our software to solve their financial crime challenges. Key tasks: You will be mentored by a senior Staff Engineer so that you can gain a deep understanding of our software across all microservices. Eventually, this will enable to you to become our first port of call in Level … able to fix issues in our system as they arise based on priority and impact by work alongside multiple teams, collaborating with other engineers, product managers, architects, project managers, support staff, UX and QA specialists. You will assist our internal teams as well as our customers as you will have a uniquely broad knowledge of our software. The successful More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Engineer - Support Engineering (In-Service Design Change)

Filton, South Gloucestershire, England
BAE Systems
Job Title: Senior Engineer - Design Change Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £40,748+ dependant on experience What you’ll be doing: Produce technical guidance documentation for In-Service Submarine Alterations and Additions, Class Modifications, and Minor Trials, ensuring adherence … to both internal and external stakeholders Carry out design change Safety & Environmental Assessment documentation review for both In-Service and Build community Submarines Provide input to training courses to support learning from experience, drive continuous improvement and promote a positive safety and quality culture Conduct trend analysis of incidents, events and present the findings from completed investigations to identify … as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive The In-Service Design Change Team: As the Senior Engineer you will have the opportunity to not only work on but run and lead your own projects. You will be working autonomously and as part of a team, to More ❯
Employment Type: Permanent
Posted:

Principal Engineer - Support Engineering (In-Service Design Change)

Filton, South Gloucestershire, England
BAE Systems
. Job Title: Principal Design Engineer - Design Change Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £47,271+ depending on experience What you’ll be doing: Producing and reviewing technical guidance documentation for In-Service Submarine Alterations and Additions, Class Modifications, and … technical design change information/proposals Carry out design change Safety & Environmental Assessment documentation review for both In-Service and Build community Submarines Provide input to training courses to support learning from experience, drive continuous improvement and promote a positive safety and quality culture Conduct trend analysis of incidents, events and present the findings from completed investigations to identify … as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive The In-Service Design Change Team: As the Principal Engineer you will have the opportunity to not only work on but run and lead your own projects. You will be working autonomously and as part of a team, to More ❯
Employment Type: Permanent
Posted:

Network Support Engineer

Cheltenham, Gloucestershire, England, United Kingdom
Searchability NS&D
Cheltenham location - full-time on-site Must hold active Enhanced DV Clearance (West) Up to £640 p/d Inside IR35 12 month contract + extension Experience in CISCO, Firewalls, Splunk, Infoblox, Network Design & Delivery Who Are We? We are More ❯
Employment Type: Contractor
Rate: £600 - £640 per day
Posted:

Network Support Engineers

Cheltenham, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Network Support Engineers - Green Badge - £750 Day Rate - Cheltenham/London/Manchester Looking to speak with Network Support Engineers (Green Badge clearance) for immediate contract requirements, 12 months initially with a view to extending for another 6-12 paying around the £750 mark per day. Ideally within commutable distance of Cheltenham as these roles are 5 days More ❯
Employment Type: Contract
Rate: Up to £750 per day
Posted:
Support Engineer
Gloucestershire
10th Percentile
£25,138
25th Percentile
£26,375
Median
£30,000
75th Percentile
£41,282
90th Percentile
£42,500