5 of 5 Service Delivery Jobs in Guildford

of Customer Support Advisors and Specialists, helping them deliver outstanding experiences for our customers. You'll play a vital role in coaching the team, optimizing support processes, and ensuring service excellence across every interaction. If you're passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we'd love to hear … Do: Lead and inspire a team of Customer Support Advisors and Specialists to deliver empathetic, solution-focused support Mentor team members, building their skills in communication, problem-solving, and service delivery Foster a growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor quality … of service through reviews and performance metrics (CSAT, first-time fix, response times, etc.) Manage escalations, resolving complex queries with care and urgency Champion the voice of the customer internally-identify trends and collaborate across teams to improve service Refine processes and troubleshooting procedures to enhance efficiency and satisfaction Support the Head of Customer Support with strategy and More ❯

deliver innovative space projects within institutional, export, and defence settings. Role Responsibilities of a Project Manager: Manage projects or aspects of a project from contract commencement through development and delivery of space and ground segments, launch preparation, in-orbit commissioning and subsequent service delivery and operations To be responsible for all aspects of the project, or a … activities to ensure the entire project is progressing in line with the baseline plan, with the expectation on strong leadership, motivation and being the driving force behind the engineering delivery Breaking down work into appropriate work packages and obtaining agreements with engineering team leaders for appropriate resources Communication with customers and internal stakeholders, including Engineering Functional Managers, Heads of More ❯

and exciting apprenticeship where you ll support our team with administrative, client-facing, and coordination tasks. Over time, you ll develop key skills in areas such as project coordination, service delivery, and business support. Key Responsibilities While learning and developing your skills, you ll help the team with: Answer client phone calls and emails in a polite and … team. Update client records and support the account management process. Order basic office supplies and help keep the office running smoothly. Learn how to liaise with external suppliers and delivery services. What We re Looking For We re not expecting tons of experience but we are looking for someone who is: Eager to learn and passionate about a career More ❯

and exciting apprenticeship where you’ll support our team with administrative, client-facing, and coordination tasks. Over time, you’ll develop key skills in areas such as project coordination, service delivery, and business support. Key Responsibilities While learning and developing your skills, you’ll help the team with: Answer client phone calls and emails in a polite and … team. Update client records and support the account management process. Order basic office supplies and help keep the office running smoothly. Learn how to liaise with external suppliers and delivery services. What We’re Looking For We’re not expecting tons of experience—but we are looking for someone who is: Eager to learn and passionate about a career More ❯

will play a pivotal role in supporting the day-to-day operations of our facilities services. Your key responsibilities will include: Supervising team members to ensure efficient performance and service delivery. Motivating, mentoring, and guiding team members to meet and exceed performance goals. Fostering a positive, collaborative working environment through clear communication of objectives. Monitoring and ensuring timely completion More ❯