7 of 7 Service Design Jobs in Guildford

IT Service Design Lead

Hiring Organisation
Meraki Talent
Location
Guildford, Surrey, UK
Employment Type
Full-time
Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. … will lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. ...

Senior Service Designer Consultant (SC Eligible)

Hiring Organisation
Stealth iT Consulting
Location
Guildford, Surrey, UK
Employment Type
Full-time
Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have … with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service ...

Head of EUX

Hiring Organisation
Bytes Software Services
Location
Guildford, Surrey, UK
Employment Type
Full-time
quality assurance (QA) and testing practices to guarantee high standards in any internally developed solutions. In this leadership position, you will drive user-centric service design and continuous improvement across all IT touchpoints for end users. Acting as the bridge between the IT function, technology delivery teams … Services: Establish and enforce robust QA and testing processes for internally developed services (e.g. AI agents, pro-code applications). Ensure each new service is rigorously tested (functional, performance, security) and meets high reliability standards before and after launch. Introduction of New Technologies: Lead the smooth rollout ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Guildford, Surrey, UK
Employment Type
Full-time
including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

Contract User Experience Researcher

Hiring Organisation
WRK digital
Location
Guildford, Surrey, UK
Employment Type
Full-time
join the team on a 3-month inside IR35 contract. This role will focus on delivering user-centred research to inform the design and development of digital services that make a real impact in healthcare. Key Responsibilities Plan, design, and conduct user research activities to understand user needs … Analyse and synthesise research findings into actionable insights and recommendations. Collaborate with designers, developers, and product teams to ensure user needs are embedded in design decisions. Create and maintain research documentation, personas, and journey maps. Present findings to stakeholders and influence decision-making with evidence-based insights. Ensure compliance ...

User Researcher SC Cleared

Hiring Organisation
Stealth iT Consulting
Location
Guildford, Surrey, UK
Employment Type
Full-time
client locations Salary: Up to £55,000 per year + benefits Security Clearance: Active SC clearance required Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you'll be central to uncovering the needs and behaviours of end-users and ensuring … designed with them in mind. You'll collaborate across multidisciplinary teams to deliver actionable insights that shape inclusive and effective user experiences. Responsibilities Design and lead research activities throughout the project lifecycle — from discovery to implementation Choose and apply the most effective research techniques (e.g., interviews, usability testing, surveys ...

Product Owner - Consultant -

Hiring Organisation
Stealth iT Consulting
Location
Guildford, Surrey, UK
Employment Type
Full-time
without visa sponsorship Must haves: 3 years + commercial experience as a Product Owner Hands-on experience in user-focused product or service delivery A deep understanding of agile methodologies and their practical application Confidence working with both business and technical teams to align requirements and delivery The ability … services, working closely with cross-functional teams to deliver tangible value. You'll join a growing community of digital professionals passionate about user-centred design, agile delivery, and innovation. The team values critical thinking and the creation of impactful solutions aligned with strategic objectives. Key Responsibilities As a Product ...