2 of 2 Help Desk Support Jobs in Hertfordshire

2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar Tech Solutions based in Welwyn Garden City. This is the ideal job for … nurturing environment. Tristar Tech Solutions offer key training opportunities, and a clear growth and progression path for your career, including paid certifications. This exciting role will consist of Service Desk and Fieldwork with flexibility of being office-based or a mix of working from home. Duties & Responsibilities The role will include working with and therefore requires experience of; MS … not essential Ideally, 3+ years’ experience supporting desktop and server environments. Training programme Profit related bonus scheme (effective after probation period). This role would be suitable for: IT Help Desk, IT Support Analyst, Help Desk Support, Experienced 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support More ❯

The DAI Technology Department is seeking an IT Helpdesk Support, who will be responsible for maintaining and ensuring the proper functioning of workstations, printers, and all peripherals. Duties include ensuring that each system is configured with the appropriate software according to specific policies and guidelines, has network connectivity, and is fully functional. The individual will work as a … member of a team and will utilize a help desk request system, working under the supervision of the Manager, IT Support and closely with other members of the IT team. Roles and Responsibilities: Manage help desk tickets in a timely manner and document customer interactions. Maintain detailed records of customer communication, problems, and remedial … issues. Communicate DAI best practices to end users regarding software usage and security. Additional responsibilities may be assigned as business needs evolve. Minimum Qualifications: Proven technical experience in a help desk environment and have or working towards a college degree in computer science or related field (Equivalent combinations of experience and training will be considered). Experience researching More ❯