Customer and TechnicalSupport Executive Are you technically minded and passionate about providing exceptional customer support? Our well-known client in Hitchin is looking for a Customer and TechnicalSupport Executive to join their growing team on a permanent basis. This is an excellent opportunity to take your career to the next level in a … dynamic and supportive environment. Location: Hitchin Contract Type: Permanent Salary: £27,500 - £29,500 (Dependent on Experience) Hours: 39 hours per week The Role As a Customer and TechnicalSupport Executive , you will play a pivotal role in delivering outstanding B2B and B2C customer service within a thriving Sales Department. Key Responsibilities: Respond to and develop customer enquiries … providing accurate information regarding pricing, quotations, deliveries, and more in a timely manner. Handle and resolve customer sales emails, website queries, and telephone enquiries, including technical questions. Deliver exceptional customer service by creating quotes, obtaining lead times, and ensuring seamless order management. Liaise with internal teams including production, technical, and purchasing departments to resolve issues and improve processes. More ❯
Italian and Spanish speaking TechnicalSupport Engineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile A well-established and award-winning company with international operations. Responsibilities Main duties: Provide first line technicalsupport and diagnose electrical or mechanical faults. The role Provide first line technicalsupport and … react accordingly. Organise visits from specialised field engineers depending on the fault. Order replacement parts and ensure timely delivery. Escalate enquiries when required and complete all necessary documentation. Log support cases and keep the client and system updated on the process. Candidate's Profile Fluent in Italian AND Spanish (written and spoken) - Essential Previous experience in electrical or mechanical More ❯
1st Line TechnicalSupport Analyst Location : Borehamwood, WD6 1JD Salary : £25K – £30K per annum, DOE + Excellent Benefits! Contract : Full time, permanent Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years … We will help you further your career and develop your skills through experience and training. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. 1st Line TechnicalSupport Analyst – About the role: You will be working directly with our clients on our Service Desk, handling inbound … macOS, desktop, server management tools & networking products. What we need from you: Ideal applicants will have good written & phone skills and at least 2-3 years’ experience and demonstrate support knowledge to a 1st line level of the following technologies: Microsoft 365 Microsoft Azure Microsoft Entra Intune Windows Server (2019/2022/2025) Active Directory Windows networking Basic More ❯
St. Albans, Hertfordshire, South East, United Kingdom
St Albans City & District Council
Customer Delivery Team Leader - TechnicalSupport Salary: £45,417 to £49,416 inclusive annual salary + up to 19.7 percent employer pension contribution. Hours: Permanent or Fixed Term, full-time (37 hours pw) Flexible working options (including hybrid) Job Ref: P2378 About the role St Albans and District Council is seeking a motivated and experienced Customer Delivery Team … Leader for our Planning Technical Services Team. We are looking for an experienced planning officer to lead all administrative functions across our Planning Technical Services. This is an exciting opportunity to play a critical role in improving efficiency and ensuring compliance with statutory requirements. As the Customer Delivery Team Leader, you will lead and manage the administrative functions … including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes. You will manage projects and lead the team ensuring the effective delivery of administrative support across a range of Planning Services. Additionally, you will oversee the administration of planning systems and ensure efficient use of process management More ❯
3D REGAL WAY, AXIA HOUSE, WATFORD, HERTFORDSHIRE, England
AXIA HOLDINGS LIMITED
Axia helps clients improve organisational and individual performance by leveraging well-managed IT infrastructure, backed up by expert IT support and advice. This role will work closely with the Head of IT, providing first line IT Support for Axia Computer Systems. Role Be involved in the day to day running and management of the IT helpdesk Provision and … maintain managed services Create and resolve IT support tickets for customers Resolve 1st and 2nd line IT support requests Resolve 1st line server related issues Resolve issues on site if necessary Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours … GCSE, grade 4 (Essential) About the Employer AXIA HOLDINGS LIMITED Founded in 1994, Axia Computer Systems Ltd. is a fast growing IT solutions organisation. Our services includes flexible IT support, professional IT project delivery and expert technical advice. We support small and medium-sized businesses throughout the UK. With flexible approach, we can act as a client More ❯