4 of 4 Customer Service Jobs in Hillingdon

Customer Terminal Integration Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for a proactive and highly visible Customer Terminal Integration Manager to maximise terminal and customer service performance across Heathrow operations. This role is central … ensuring strong collaboration between departments, delivering against customer KPIs and SLAs, and building excellent relationships with retail partners and Heathrow Airport stakeholders. You will provide leadership at terminal level, champion company values, and act as a key point of contact for operational issue resolution, innovation and continuous improvement. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

work, helping them work smarter and more efficiently. You will work closely with different departments such as Sales, Finance, HR, Operations, and Customer Service to understand their workflows and demonstrate how Copilot can support real tasks. This could include automating document creation, summarising meetings, generating insights from data … finance teams how to use Copilot in Excel for reporting and analysis, while helping sales teams use it in Outlook and Teams to manage customer communication and follow-ups more effectively. You will also provide live support during training sessions, answering questions and helping users overcome initial adoption challenges. ...

resellers? If so then this is the job for you! Benefits for Sales Account Manager 22 days annual leave rising to 25 with service plus bank holidays Discounted parking in the town centre Electric car scheme Private healthcare Death in service Excellent bonus scheme My client … team. In this role, you will be responsible for managing and growing a portfolio of client accounts, identifying new business opportunities, and delivering exceptional customer service. Youll act as a trusted advisor, helping clients navigate their IT needs while achieving sales targets. Key Responsibilities Maximise revenue and retention Identify ...