4 of 4 Continuous Improvement Jobs in Horley

operations of the IT Helpdesk Ensuring timely resolution of support tickets and change requests Acting as the go-to escalation point for complex technical issues Collaborating with Business Improvement and IT … teams on wider projects Supporting staff with hardware/software setups, onboarding/offboarding, and events Maintaining internal documentation and knowledge bases Analysing trends in support tickets to drive continuous improvement Managing external vendor relationships when needed Key Performance Indicators (KPIs) Ticket closure rate and SLA adherence Volume of completed change requests Team satisfaction and feedback scores More ❯

the Role: Join a fast-growing, tech-driven company as a Data Collector and Analyst. You’ll ensure accurate and timely data collection, support internal teams, and help drive continuous improvement across services. Key Responsibilities: Collect and process data within tight deadlines Liaise with internal and external stakeholders Investigate and resolve data issues Support rota (after training More ❯

an ITIL environment Ensuring the quality delivery of IT Services using 3rd party suppliers Effective engagement and relationship management with key internal stakeholders and external suppliers Proactive approach to continuous improvement The role will offer the opportunity to apply your knowledge and experience in an environment which is absolutely reliant on ensuring the highest quality IT Services. More ❯

primary responsibility is to ensure the safe, resilient, and high-performing operation of the airport's Baggage Handling and Control Systems (BHCS). This involves the design, maintenance, and continuous improvement of automated systems that manage the flow of passenger baggage from check-in to aircraft loading and from aircraft unloading to baggage reclaim. What you'll … be doing Undertake and support technician teams in performance improvement activities across all systems to deliver better availability Produce effective communication and reports to stakeholders, such as Gal teams & third-party contractors. Lead and give advice to others on root cause investigations associated with Baggage systems and IT related elements. Prepare and review technical documentation in accordance with More ❯