1 of 1 Client Onboarding Jobs in the Isle of Wight

use of our software to achieve a successful outcome for the customer. We are a leading software supplier to Local Government and have a mature customer base. When onboarding new customers, we deliver consultancy and training throughout the lifecycle of the project. More often, due to the nature of our user base, consultancy is delivered to existing customers … Idox products including Public Access, Enterprise and Total Land Charges, depending on the needs of the business and your particular areas of expertise • Carrying out specialist product configuration in client environments throughout the lifecycle of an implementation • Undertake system audits for clients, reviewing existing system usage and writing detailed reports including recommendations for improved system usage and streamlining processes … training • Self-motivated, ensuring you maintain and progress your product knowledge and are fully prepared for customer facing deliveries • A good listener with the ability to understand and interpret client requirements • Have excellent written skills to provide detailed written reports following system audits • Be adaptable to learning additional product areas and performing other tasks as required • Ensure your utilisation More ❯