3 of 3 Customer-Centric Approach Jobs in Kent

and process improvements within the delivery of system replacement project Continuously evaluate current training practices to identify opportunities for improvement Responsible for delivering a customer centred approach and displaying customer focused, professional and empathetic behaviour. Provide excellent service putting the customer at the heart of every aspect of the work Responsible for More ❯

breaks, training sessions, and shift times to maintain quality customer support. Foster a positive team culture that encourages collaboration, idea-sharing, and a commitment to customer-centric values. Demonstrate enthusiasm, excellence, and receptiveness to new ideas that enhance the customer experience. Work with your Line Manager to identify areas for team improvement … ability to work effectively under pressure. Customer Service Expertise: In-depth experience and thorough knowledge of customer service processes, systems, and quality measures. Customer-Centric Approach: Capability to lead, motivate, and inspire a team to deliver best practices and consistently engage customers to meet or exceed targets. Challenging Customer … Change Management: Experience in managing teams through periods of change. Data Analysis Skills: Prior experience in data analysis and interpretation. Solution Orientation: Solution-oriented mindset with a strong approach to problem-solving. Attention to Detail: Excellent eye for detail, ensuring accuracy when working with complex data. More ❯

including the ability to measure voltage and current drain The ability to read and interpret schematic drawings Computer literacy Exceptional verbal and written communication skills An unrivalled customer-centric approach Proficiency in industry standards and regulations, including Health & Safety protocols Organisation, cleanliness, and efficiency on job sites Physical capability to lift objects and navigate More ❯