1 to 25 of 75 Customer-Centric Approach Jobs in the South East

colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving More ❯

best practices, share knowledge and technologies, and assist in solving technical and non-technical problems. In direct contribution to Engineering projects, the Software Manager will promote a customer-centric approach by facilitating customer interactions to enhance understanding of end-user needs and expectations for products. Ensure customer requirements are translated More ❯

APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯

key stakeholders and communicate complex information simply and persuasively, driving data informed decision making and action. Ability to manage multiple projects efficiently and effectively Behaviours Customer centric approach to decision making, ensuring our customers are central to the prioritisation and decision making process Role model and leader of people – ability to guide, steer and More ❯

You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the … team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and … likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. We are committed to creating an inclusive and diverse workplace where everyone feels More ❯

You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you\\\'ll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the … and champion/drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and … likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and More ❯

live. What You’ll Bring Experience managing Key Accounts or experience in a similar Key Customer Success Management/Key Account Management role. Have a customer-centric approach, with a desire to deliver the best for our customers. Ability to build trust and rapport with stakeholders at all levels. Be proactive and More ❯

success and service delivery. Liaise with our customer service teams to ensure team members working on your Buyer accounts are always correctly informed of messages and approach Follow the onboarding process for both Buyer and Supplier from start to completion. Develop each Buyer's use of the system against the Maturity Index to ensure that the … Buyers have excellent knowledge of the system and processes including new functionality. Organise refresher training for your Buyer from time to time. Identify training needs and adapt training approach to suit those needs. Ensure training covers benefits, not just features. Make recommendations for training including coaching, mentoring etc. Knowledge and Experience Proven experience of managing customer … sustainable relationships with both our buyer and supplier clientele. To delve deeper into Hellios's core values shaping the culture embraced by our team, partners, and our customer-centric approach, please visit our website at Hellios.com. #J-18808-Ljbffr More ❯

You will play a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centric approach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your problem-solving … phone, effectively assisting customers. Outstanding customer service skills with a genuine desire to exceed expectations and ensure client satisfaction. Excellent attention to detail and a diligent approach to following processes, ensuring accuracy and efficiency in your work. Flexibility and the ability to adapt to changing priorities, efficiently managing tasks and projects. Ideal to have: Knowledge of More ❯

Deep understanding of the IT Channel, including reseller and end-user dynamics. Excellent communication skills, both verbal and written, capable of engaging stakeholders at all levels. A customer-centric approach, with a focus on delivering exceptional service and proactively addressing client needs. Successful track record in customer service environments, managing accounts and More ❯

automation, robotics, and supply chain technology. Leadership: Experience in leading and motivating teams, managing vendor relationships, and ensuring project deliverables are met. Customer Focus: A customer-centric approach to understanding and meeting the specific automation needs and goals of the organization and its clients. Good to have: Familiarity with WMS software and More ❯

starters with training and mentoring where requested. To work closely with other teams, and support when required, to ensure a positive customer experience. Qualifications A customer-centric approach with strong listening, questioning and problem-solving skills. Attention to detail with good administrative and organisational skills, ability to prioritise. Ability to work under … multi-task across the different channels. Positive, self-driven and results orientated whilst working well as part of a team. A passion for technology. Required Skills A customer-centric approach with strong listening, questioning and problem-solving skills. Attention to detail with good administrative and organisational skills, ability to prioritise. Ability to work under More ❯

usual, whilst driving continual improvement in our services, processes and customer experience, and working with key stakeholders across the Business to drive a customer centric approach for the end-to-end customer journey. … This role is instrumental in shaping the department's future, scaling it for growth, and refining our people, processes, and strategies. The focus is on fostering a customer-centric culture that prioritizes exceptional service and drives our company's success. Salary: £60K plus bonus. Job Responsibilities: Lead the UK Buyer Success Team, developing it for scalability More ❯

usual, whilst driving continual improvement in our services, processes and customer experience, and working with key stakeholders across the Business to drive a customer centric approach for the end-to-end customer journey. … This role is instrumental in shaping the department’s future, scaling it for growth, and refining our people, processes, and strategies. The focus is on fostering a customer-centric culture that prioritizes exceptional service and drives our company’s success. Salary: £60K plus bonus. Job Responsibilities: Lead the UK Buyer Success Team, developing it for scalability More ❯

and enhance brand positioning. Project Management: Oversee the execution of technology-driven marketing projects from concept through implementation, ensuring that timelines, budgets, and quality standards are met. Customer-Centric Approach: Advocate for a customer-first mentality, ensuring all technology strategies and marketing efforts are designed with the end-user in mind to More ❯

house technical teams to deliver powerful software solutions. The ideal person for this role will be a skilled Business Analyst with excellent communication skills, a proactive and customer-centric approach and a passion for technology. # This is a predominantly remote working role with approximately 1-2 days a month in the offices in … diagrams, and use case diagrams. Experience in developing and documenting requirements, with acceptance tests, and providing supporting artefacts like wireframes and data dictionaries Possess a thorough and enthusiastic approach to stakeholder management, being proactive in preparing for all engagement with users, subject matter experts, owners, and sponsors Collaborate in a professional, friendly and attentive manner at all stages More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯

or exceeding sales targets. Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively. Customer Focus: Strong customer-centric approach, with the ability to understand and address customer needs effectively. Analytical Skills: Ability to analyze data, identify trends, and make informed decisions … If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other More ❯

many more. Customer Focus: Utilising the latest technologies, data & analytics to enhance UX and improve collection and interpretation of customer feedback. Champion a customer-centric approach by understanding customer needs, conducting user research, and incorporating customer feedback into product decision-making. Product Development: Collaborate with business More ❯

offers the opportunity to make a tangible impact on customer satisfaction and operational efficiency, requiring a blend of technical skills, project management abilities, and a customer-centric approach. You will also contribute to improving services, reducing costs and promoting data-driven decisions. Key Responsibilities: Execute on-site implementations of the Optimall Inventory solution, adhering … strong commitment to customer satisfaction, placing their needs at the forefront of decision-making. You possess excellent communication and presentation skills across various methods, tailoring the approach to the audience and situation. You have the ability to build strong working relationships across diverse teams, work independently and collaboratively, and adapt to change. You are analytical, organised More ❯