2 of 2 Performance Metrics Jobs in Kent

modernisation initiatives – from cloud adoption to network optimisation. Oversee IT operations and service delivery across multiple UK and European sites. Manage budgets, vendors, and performance metrics to ensure operational excellence. Champion cybersecurity, compliance (ISO 27001, GDPR, Cyber Essentials Plus, NIS2, DORA), and governance. Develop and mentor a high … budgets, vendors, and transformation programmes. Excellent stakeholder management and communication skills at an executive level. A people‐focused leadership style that builds trust, inspires performance, and encourages innovation. We value candidates with AI literacy – individuals who are curious about technology, comfortable exploring automation, and eager to contribute ...

continuous improvement, helping to support the organisation's ambitious growth plans. As Head of Operations, you will take ownership of day-to-day operational performance across multiple business functions, ensuring effective processes, governance, controls and reporting frameworks are in place. You will work closely with senior stakeholders, external technology … operational delivery across Client Services, Compliance and Product functions. Develop, implement and continuously improve scalable operational processes and controls. Define and monitor operational KPIs, performance metrics and reporting frameworks. Identify and resolve operational risks, bottlenecks and inefficiencies. Oversee customer and partner onboarding processes, ensuring a seamless transition from ...