6 of 6 Performance Metrics Jobs in Kent

for new hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all locations … HR and operational tasks to increase efficiency. Partner with IT and process improvement teams to deploy tools such as bots, dashboards, and workflow automation platforms. Track and analyse key performance indicators (KPIs) to assess the effectiveness of automation initiatives. EXPERIENCE REQUIRED Experience: At least 5 years of proven experience in HR operations, process design, or operations management, ideally within … focus on accuracy and consistency Collaborative team player who builds strong relationships Comfortable navigating ambiguity and driving change What We Offer: Competitive Salary: Base salary commensurate with experience, plus performance-based incentives. Career Progression: Clear pathways for career development and progression within the company. Training & Development: Ongoing training and development opportunities to help you grow in your role. Supportive More ❯

P&L success. What you will be doing Service Delivery & Customer Experience Ensure consistent, high-quality delivery of managed and support services across all regions. Own and improve service performance metrics such as SLA compliance, uptime, issue resolution time, and client satisfaction. Develop a service culture focused on reliability, responsiveness, and continuous improvement. Work with leaders of other … tracking, service contract conversion, renewal rates and margin analysis. The role targets 15% annual growth of the service bank, supported by effective commercial strategies, strong team execution, and clear performance metrics, such as utilisation. Design and launch new service offerings that meet evolving client needs and generate recurring revenue. Work with commercial teams to define pricing, packaging, and … contributing to regional strategy, operational decision-making, and leadership alignment. Lead and inspire a team of service professionals, including field technicians, support staff, and service managers. Foster a high-performance culture with clear accountability and ongoing professional development. Support workforce planning to ensure adequate resourcing aligned with business demand. Cross-functional Communication and Collaboration Ensure ongoing, cross functional communication More ❯

align with ISO 9001 standards, partner with tech and cyber teams on governance, and identify opportunities for automation. RESPONSIBILITIES Administer core HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all locations … practices for security within HR and operations. Partner with IT and process improvement teams to deploy tools such as bots, dashboards, and workflow automation platforms. Track and analyse key performance indicators (KPIs) to assess the effectiveness of automation initiatives. EXPERIENCE REQUIRED At least 5 years of proven experience in HR operations, process design, or operations management, ideally within a More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

improve solution design Design and deliver creative solutions which are scalable, reliable and performant Full end to end engineering of Fintech products Spearhead new technologies and practices Analyse application performance to improve experience Document processes and monitor performance metrics Incident resolution Technical Experience: C# .NET Core upwards (current projects are .NET8) Azure Microservices Strong experience working with … remote working with a trip to their London office once in a quarter for a few days, salary sacrifice pension, life assurance, private medical, 25 days holiday and 5% performance based bonus. The interview process for this role will be 2 stages conducted via video. If you want to work on cutting edge fintech/payment products for a More ❯

improve solution design Design and deliver creative solutions which are scalable, reliable and performant Full end to end engineering of Fintech products Spearhead new technologies and practices Analyse application performance to improve experience Document processes and monitor performance metrics Incident resolution Technical Experience: C# .NET Core upwards (current projects are .NET8) Azure Microservices Strong experience working with … remote working with a trip to their London office once in a quarter for a few days, salary sacrifice pension, life assurance, private medical, 25 days holiday and 5% performance based bonus. The interview process for this role will be 2 stages conducted via video. If you want to work on cutting edge fintech/payment products for a More ❯