days a week and working for a highly regarded company Key Responsibilities Respond to support queries via phone, email, or tickets Troubleshoot and escalate technical issues Write simple scripts (Python, PowerShell, JavaScript) Maintain support documentation Help users with application use and setup Log and track incidents (using Salesforce Remedyforce, Jira) Assist with testing updates and fixes Work closely with IT … and development teams Shift work and some on call What Youll Need Experience in 1st line application support (essential) Strong communication and customer service skills Basic scripting knowledge (Python, PowerShell, JavaScript) Familiarity with IT support tools and processes Calm under pressure and good at problem-solving ITIL Foundation (preferred) Qualifications & Experience Degree in IT/Computer Science or equivalent (preferred More ❯
days a week and working for a highly regarded company Key Responsibilities · Respond to support queries via phone, email, or tickets · Troubleshoot and escalate technical issues · Write simple scripts (Python, PowerShell, JavaScript) · Maintain support documentation · Help users with application use and setup · Log and track incidents (using Salesforce Remedyforce, Jira) · Assist with testing updates and fixes · Work closely with IT … and development teams · Shift work and some on call What Youll Need · Experience in 1st line application support (essential) · Strong communication and customer service skills · Basic scripting knowledge (Python, PowerShell, JavaScript) · Familiarity with IT support tools and processes · Calm under pressure and good at problem-solving · ITIL Foundation (preferred) Qualifications & Experience · Degree in IT/Computer Science or equivalent (preferred More ❯
includes a selection of more advanced courses to get you up to speed. Learn the Command Line (1.5 weeks) Learn Git & GitHub (1.5 weeks) Learn JavaScript (1.5 weeks) Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both More ❯
includes a selection of more advanced courses to get you up to speed. Learn the Command Line (1.5 weeks) Learn Git & GitHub (1.5 weeks) Learn JavaScript (1.5 weeks) Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both More ❯
includes a selection of more advanced courses to get you up to speed. Learn the Command Line (1.5 weeks) Learn Git & GitHub (1.5 weeks) Learn JavaScript (1.5 weeks) Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both More ❯
for many entry level programming roles and help you get a step ahead. Learn the Command Line (*1.5 weeks) Learn Git & GitHub (*1.5 weeks) Learn JavaScript (*1.5 weeks) Learn Python 3 (*1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. PythonMore ❯
for many entry level programming roles and help you get a step ahead. Learn the Command Line (*1.5 weeks) Learn Git & GitHub (*1.5 weeks) Learn JavaScript (*1.5 weeks) Learn Python 3 (*1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. PythonMore ❯
